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This hotel is very basic and is OK for an overnight stay. It is clean and the room had TV, air conditioning, a small fridge and en suite bathroom and shower. I would stay here again if it was only for a quick overnight. It is value for money. The staff were phenomenal. I arrived at 11:00 PM as did other travelers. The hotel clerk came outside to the taxi to greet us and carry luggage inside. He also carried luggage to the room......the people were very friendly and helpful making for a pleasant experience. Breakfast to order, although limited, was very good and is included in the room cost.......:) Several floors with only steps - can be a challenge if you have heavy luggage and no one to help......
Great Location, staff and breakfast! Look oudated, the bed needs replacement and the shower was terrible...
Great location, extremely helpful and friendly staff. Just around the corner from all the shops and boutiques on Main street. Lots of stairs. Not a problem for us, but if you have any physical disabilities this is probably not the best choice.
It Was A Very Nice Hotel..I Would Recommend It To Anybody The Location Is Horibble
Bunker Hill is located in the town near shopping and restaurants and is good value for the money. It is not a luxury or beach front hotel, but is conveniently located in the town. The rooms are adequate, wifi is available, the staff are friendly and helpful and the breakfast was very good. It is very acceptable as an 1 or 2 day stay in the town. Rooms were a bit outdated and there are no elevators to the top floors.
The staff were absolutely fabulous! This is a smaller family run hotel, that could use a little updating [nothing major] that you could care less about because the staff is just that great. They are very accomodating [held our bags for us after we checked out for a few hours]. The only draw back for some travelers might be that there are a lot of stairs, which was not a problem for us and our two younger children. We would definitely stay there again!! nothing
What did your like? The staff was very nice and eager to please. Stair are very common at hotels on St. Thomas. This is the first place I stayed where they took up my luggage. They breakfast was good and serviced by a friendly staff. I liked that it was a family run hotel owned by locals. It is closed to all the shopping in the old downtown district which is a lot of fun. What didn't I like? I would not recommend families with small children to stay there. All the stairs would be dangerous for them. They are doing some additions which are not safe for children. If you can not walk stairs this is not for you.
So we got an e-mail a week in advance of staying here that the King bed Harbor View suite that we paid for for our dream trip was not going to be available because there were guests failing to vacate for the next week because of travel flight cancelations. You stated you would be giving us a standard room with a full size bed and a small food comp. at your reataurant for the inconvenience. Classy!! You didn't offer any other way to resolve this, as in maybe telling the guests in the King Harbor View Suite that unfortunately you have that Suite sold for the weekend and they would be more than welcome to stay in your standard room with a full size bed if they wanted to extend their vacation.......
It was clean and the air conditioning worked. Walk to downtown Charlotte Almalie. It was very old, outdated and need renovations. The neighborhood was kind of edgy.
front desk lady was nice. The courtyard smelled like cat urine, there were no phones in room to call taxi, there were holes in walls between rooms, gaps around air conditioning, ran out of small amount of toilet paper that was in bathroom and no one available to get more from, etc
The location was great. Easy access to shopping district. Staff was nice and helpful. The towels weren't so clean but good thing I brought my own. Didn't like that the hotel was open on the middle so when it rain the steps and everything got wet which could be dangerous if you're leaving your room. No elevators.
Great location, room was clean Stairs, stairs, stairs, stairs. Lugging a heavy suitcase up to the top level left me breathless and sweaty. Im strong and healthy and still found it a challenge.
The location and price can't be beat Well...the bed was a full size and very uncomfortable. When you moved around or got up of the bed you could hear the springs go 'sproing'! We kept looking to see if they popped out! The bathroom was miniscule...no shampoo, no washclothes or hand towel