|"The full breakfast was excellent."||(in 18 reviews)|
|"Bed comfortable and clean."||(in 9 reviews)|
|"Inside the room was very clean"||(in 8 reviews)|
|"Nothing worst hotel experience"||(in 9 reviews)|
|"Demanded my money back."||(in 4 reviews)|
|"Nothing terrible customer service."||(in 8 reviews)|
|dirty room||in 171 reviews|
|staff was friendly||in 81 reviews|
|breakfast was good||in 57 reviews|
|bed is as hard||in 56 reviews|
|nothing really||in 45 reviews|
|many people||in 39 reviews|
|front desk||in 37 reviews|
|parking lot||in 31 reviews|
|bathroom door||in 29 reviews|
|customer service||in 25 reviews|
|third floor||in 22 reviews|
|non smoking||in 17 reviews|
|room was clean||in 16 reviews|
|chair in the room||in 15 reviews|
|coffee machine broke||in 11 reviews|
|money back||in 11 reviews|
|non smoking room||in 6 reviews|
|quality inn||in 6 reviews|
|felt unsafe||in 5 reviews|
|polite staff||in 4 reviews|
Served it's purpose
The check-in rep, Antonette, was very polite and professional. She was busy and handled herself well answering phone calls and checking people in by herself. Bed sheets were clean, as expected. That is why I did not rate cleanliness any lower. My family just needed a place to sleep for the night.
Whole structure of the building was very worn and not far from run down. I was on the third floor and the room floor was not stable. As I walked around the furniture would wobble; very evident by the plastic tv making a creaking noise. Fissures in all wood components of the building. The exterior flooring, just outside the rooms, we're very worn. Evidenceit hasn't been changed in many years. Elevator floor was sticky. Clothes dryer was unnaturally loud.
We almost died!
I liked that it was easy to check in but that is all that i liked about our stay.
We turned on the heater in the room before a shower so the room would be warm after the shower but during our shower we smelled an awful chemical smell & the fire alarm went off. We hurried to put clothes on only to discover that the heater was blowing out thick smoke so I unplugged the heater from the wall & aired out the room. The staff was of no help and I can not seem to get a hold of customer service. Also it has been almost a week since our stay & the deposit has not been returned. I called & was told that it could take up to 15 days instead of the 2 to 3 days as I was told originally. All the towels were dirty and the room smelled bad. We stayed because it was already too late to find another motel without over paying. .5/10 stars. I want my money back. I will never stay here again and you shouldn't either.
Took us FOREVER to check in, then the key they gave me was for a room that was already in use!
The bed was comfortable
They didn't open the pool until 10 a.m. so I didn't get a chance to even sit in the hot tub before we had to check out in the morning.
Bad staff bad service..all bad Never stay there..
Located in the heart of San Bernardino, this hotel is 0.4 mi (0.6 km) from San Bernardino Golf Club and within 3 miles (5 km) of National Orange Show Events Center and Loma Linda University. Loma Linda University Medical Center is 2.4 mi (3.9 km) away.
based on 481 reviews
Policies vary by room type and provider.
Quality Inn San Bernardino is located at 1750 South Waterman Avenue, 2.8 miles from the centre of San Bernardino. National Orange Show Events Center is the closest landmark to Quality Inn San Bernardino.
Check-in time is 15:00 and check-out time is 11:00 at Quality Inn San Bernardino.
Yes, Quality Inn San Bernardino offers free Wi-Fi.
No, Quality Inn San Bernardino does not offer free parking.
No, Quality Inn San Bernardino does not offer free airport shuttle service.
Quality Inn San Bernardino is 3.1 miles from San Bernardino Int. Quality Inn San Bernardino is 18.2 miles from Ontario.
Yes, Quality Inn San Bernardino has a pool on-site.
Quality Inn San Bernardino has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.