Would you like to save as your currency permanently or for this visit only?
Clean Horrible View
Price point and location We got a handicap room and I'm a Hilton member. No love there and it was my anniversary no love there!
Location and views Paying $35 a day to parking
The hotel was in a great location, near the Gaslamp quarter, friendly staff, and could sit outside and have a great view of the water. When we checked in we were asked if we wanted to upgrade to a bay view for $20. However, when we checked out we were actually charged $30/night for a total of $60 (so $40 more than we were expecting). The view wasn't that great, but wasn't terrible. It was almost a $600 stay (with the upgrade) and it may seem silly, but we were on a super strict budget so $40 more actually was a challenge for us. Also, the room only went down to 65 degrees and our room was quite warm so that did make sleeping a challenge. Overall, a pretty decent experience but disappointed that the hotel itself overcharged.
The hotel was nice Hotel was expensive
Well kept room Terrible wi-fi and 17USD / day upgrade is utterly ridiculous
Loved the comfort of the hotel and the location Nothing
Location is great. The view from our room was beautiful. Comfy and clean room. Too expensive. $35-$50 for parking. 18% gratuity upcharge for everything along with all their fees. No fridge in room. Ac didn't work well.
Excellent location All charges are extra Parking extra Water extra in room
Great location. And close to restaurants
Great location, rooms are spacious, lobby and building are beautiful. 5 minute walk from Gaslamp, 5 minute drive from Seaport Village and close to everything else. Staff was very friendly and accomodating.
Location Given room with bad view. When others were available with good view.
The view They changed $47 for parking
Unlimited Access To EVERYTHING FUN Leaving
Great service and friendly staff. Room was clean and updated (with an incredible view). Also a great location for hitting the downtown SD spots. Only downside (very minor) is the breakfast in the hotel restaurant is buffet only. Would've liked an option to just get some eggs and a juice without paying $40 for all-you-can-eat. But there are plenty of other places to eat, so no worries. I'd definitely stay there again.
Great location, we had a beautiful view of the water and of the pool area. The pool was very nice as were the hot tubs. The room was very clean and spacious and the staff was very polite. And I did not have to wait long for an elevator. The only issue we had was that our parking pass was note coded so we were unable to exit the garage. The staff quickly corrected it thouh.
Our checkin was quick and we love the location. I expected room to be a little cleaner for what we paid...
Everything! Service and location was best Dusty room
Beautiful views of the marina, which is right out the back door. Great view of Coronado from the pool/jacuzzi deck. Nice ocean breeze. Proximity to Gaslamp Quarter is just a walk away, or a short cab ride. Staff is friendly and on top of cleanliness and service for guest needs. Pretty much top notch all around. Parking in the structure was difficult. More compact parking spots than regular size it seemed, which inevitably means trucks and oversized vehicles are going to park there anyway, so they do. Also, when we pulled up to valet, they said it was full, however, there were plenty of valet spots open in the parking structure. Maybe it was because we were in a Kia Sorento rather than a BMW X5. Also, once you do get parked, there is ONE elevator, or ONE set of stairs to get up and down to and from your car, which is very inconvenient. Once inside the hotel and settled though, aside from over priced food and drinks, it's a great luxurious family hotel. You get what you pay for. If It Were TOO easy, EVERYONE AND Their Mother Would Stay there. Overall: Parking=Booooooooooo! Staff, service and rooms=Yaaaayyyyy!
- Great location - Great drinking & dining options - Great interior design and decor - Clean - Loud guests after 10pm - A little on the expensive side - Add-on expenses (parking, water, etc)
The room was beautiful and clean! The facilities were amazing and the gym was phenomenal. So much is available at this hotel. It's truly "grand".
Facilities Location & price.
View. Room size. Location. When I woke up in the AM i noticed my iPhone was covered in dust. I then noticed the desk with my black laptop, across from the air conditioning vent was also covered in dust particles. This is a big deal for me because I have a dust mite allergy, but still have never seen this level of dust collect just overnight. I think the air filter vents in these rooms are very very dirty and just blow dust all night as Long as the AC is running. I was extremely congested all day due to my allergy and had a hard day networking at my convention. Also, the TV service this day and age is sub-poor. No guide and some of the channels didn't work "no signal".
Comfy beds Clean rooms Pool area is nice Fairly modern Unexpected construction noise from the hotel that started before 7am. Very strange bathroom door Inconsistent level of service and friendliness raging from super friendly and nice to border-line rude Expensive parking
Great help with the dog! We had a great time!
Comfortable rooms and beds. Super friendly staff.
Location and staff bed uncomfortable, shower rain head, video/TV system slow/
Everything offered and available to guests. The rooms are small, but beautiful Size of room for price paid
Many user experience design issues. Rain shower is hard to wash hair in, no ability to angle it at all. No tub and nothing to prop up for to shave legs. No door on shower. Door on bathroom was not a real door and didn't close all the way. Awkward! Certainly not romantic!! Not enough hooks to hang towels. Not enough towels, only gave us 3 for two people. Hairdryer was super cheap, would expect at least a normal one if not a nice one. Nowhere to plug in anything at the desk. Front desk staff seemed very forced/rushed.
The atmosphere was upscale and classy, felt great staying at a great hotel. Room service was a little steep (typical...) but the food was delicious - the staff recommended some foods that were spot on. Room decor was great, modern and classy. Hardwood floors made it feel a little upscale. The bathroom is just a total mess. Shower head position is too low for anyone 5'5" or taller - requiring you to use the head manually (why???). Bathroom door is a sliding door but doesn't exactly provide too much privacy since you can see through the cracks - perfect angle if you want to watch your friend on the toilet... Iron was awful - took way too long and was just cheap overall or needed replacing. Cleanliness was awkward - arrived at the hotel (6pm) and was told our room needs to be cleaned. We arrived in the room, saw the hardwood floors were soaking wet (slipping lawsuit anyone?) and found residual items from the previous guests. Would be nice to upgrade those 2003 radios to the new iphone 5 or usb players...
Staff was very friendly Overpriced for what I received.
Best hotel staff I have interacted with in a while. Very very helpful and easy to work with . Justin was awesome! Also enjoyed: the Apartment style hominess was comforting and the boutique style added some flare. Nice that pool was heated, cable TV, good location for downtown. I would visit again. Not-so-Hot: the shower got too hot, or too cold.... Room was very small and not laid out in a way to take advantage of best space possible. Pool was so small and NO JACUZZI. And no views.... No docking station for iPhone 5 or USB outlets
The decor was very modern Staff was rude, the room was very small. Pool was closed for a wedding on Saturday, they told us we could walk six blocks to their sister hotel to swim, not interested. Wedding party was loud, disruptive. When we spoke to the manager to express our concern his response was "NO, the noise is not coming from the wedding party on the 4th floor." We called Kempton Hotels to express our concern, they said a manager would call us back. We did not ever receive a call back. We will not be staying at a Kempton Hotel in the future
Had booked a skyline room and upon arrival front desk told us they had overbooked and put us in a huge skyline suite. Courteous staff, awesome room with a great view and walking distance to all the nightlife in gas lamp. Will be coming back soon
The location to Gas Lamp District was perfect! The cost of overnight parking.....
They gave my Wrong room
Location is amazing!! Very clean! Nice staff Didnt end up getting a room with two beds like I had reserved because I booked through a third party.
Hotel was excellent location. From the minute we drove up to valet to checking in and out, customer service was great. Right in the main location of downtown gaslamp, next to Petco park which we were there for the All Star game. Had an amazing time. Would definitely stay here again. Customer service, location and hotel. Room was comfortable.
Room per night was cheap 120... plus tax... I was there for comic con...it's a hotel it's not a 4 star hotel though...maybe for location but the amenities are very basic and the guy there was rude at the front desk.
Loved the room and location At check in, the young man at the front desk seemed a little condescending and rude.
Room was nice and clean. The view was great. Location was great, located is in the middle of gas lamp and the convention center to take the ferry to Coronado. No self parking garage. Valet only at $47 a night.
Convenient location, friendly staff. Super corporate, fixtures seemed old, rooms poorly ventilated.
The hotel was lovely and the concierge was super helpful in finding me a place to get a relaxing mani-pedi.
Two-minute walk to the exhibit halls and lots of shops and restaurants just outside the hotel doors. Central location for site-seeing as well.
Very good location for the Gaslamp Quarter Didn't know that it was Valet Parking only at $47 per night. With this charge added to the room charge per night, I don't think I'd stay here again.
Very expensive parking
Staff was exceptionally nice & friendly. Room was perfect, clean & comfortable. Location was amazing, close to everything, but not too close, so noise was never an issue. Would be nice to have a larger bar that offered tap beer
Cool vibe. Great room and decor. Easy check in.
The hotel is a historic landmark located near the Gaslamp district in downtown San Diego. The location is great for shopping, site seeing, and night life. The staff of the hotel was superb! A fantastic back drop for a romantic getaway.
It was a wonderful expeeience from the moment we walk in to the time we left. It's a beautiful hotel with a wonderful staff. The Spa Suite was a little plain in appearance for a luxury hotel but the therapist was excellent.
We always enjoy staying at the US Grant. The staff is friendly the restaurant and bar are wonderful the location is perfect. The rooms are nice the beds are comfortable. The pillows and I would ask not to stay facing fourth Street again.
Great bed Could hear doors closing and thin walla
The room was great and service was excellent. Very noisy on the 4th floor exterior room all night long on a weekend.. I requested a room with a view and got a view of the rundown buildingf to peo next to us and listene.
Elegant and plush surroundings, very comfortable bed, room was lovely with great amenities even though I had a single room. Great power breakfast meal!
Location Beds were terrible and room was small
The staff was friendly and courteous. The entire stay was pleasant and we were well taken care of as guests.
The rooms were big and the decor was very nice. The staff were great and the location was perfect for visiting San Diego. The charge for parking is too high. We parked on nearby streets for a tenth of the cost.
Staff were very nice. Clean hotel. Very accommodating I got charged $42 fot valet parking. Valet parking should be free. You are already spending money in staying in that hotel why wouldn't the valet parking be included?? That's one thing I was Not happy about.
The room was clean and well laid out. The bed was comfortable, and the windows was nice and big. The bathroom stayed humid/moist for a long while after taking a shower.
Loved the location, bed, look and feel of the room, and the staff. I stayed in a water facing room with a (sort of) balcony on the 20th floor. It was a tremendous view I had a fantastic time. Couldn't possibly be closer to gas lamp district The room was a bit small and unequipted for the price per night. No microwave or refrigerator unless you call and ask for one to be sent up which was a bit tedious. Overall only complaint I could have
I love everything about this hotel! From the location, the rooms, the staff, the bar and restaurant, to the new friends I made.
friendly staff, very clean rooms, beautiful view, accessible inconvenient parking fees for valet, no fridge in rooms, pricey
Staff was very courteous, rooms were clean and well stocked, beds were comfortable and had clean sheets. Clise to bars and restaurants. Overall very comfortable. Location is a bit far from the beach
Facilities were very well kept. Room was very nice, and looked out over the Bay Area. Great location to GasLamp Quarter, restaurants, and connects to Petco Park. Great proximity to the convention center. Staff was accommodating. Concierge and valet staff were very knowledgeable on good places to eat/see in San Diego and other surrounding vicinities such as La Jolla, Coronado, etc. Also, got a little discount on zoo tickets by purchasing them at the hotel. Valet parking is a little steep. They charge $40.00/day. I agree they should charge for the service as its quicker and easier for someone to park your car and bring it to you, but $40.00/day is a little high. On the upside, you can use it as much as you want.
Very friendly and helpful employees everywhere! Need better nacho chips
Its was clean staff was amazing I have nothing that we didn't like
it's a great location. Easy access to any part of sd. Our neighbors were partying until 4 am despite complaints. Hotel did not do anything about it.
Solid hotel as always Front desk clerk who checked us in was not professional and quite curt. Train your staff for those who travel far distances who deserve a little common courteously, will you?
Location was great! Staff was friendly I enjoyed the staff alot. Rooftop was nice and had a beautiful view. Beds are very comfortable. Room were to small. I couldn't even open the door all the way to get in without it hitting the bed. The price was to high it should have been should have been less expensive.
great location peeling ceiling paint in room, rusted electrical connections in bath area, blow dryer wasn't working and wasn't repaired, queen bed was the size of a double
Cleanliness of the rooms, rooftop access with 360° views, 24 hour restaurant, classic elevators. Sharing a classic elevator with a housekeeper and her cart. Very tight fit.
Convenience to the Gas Lamp District and Convention Center. Staff was friendly. Room was dirty and not well kept. Old elevator that was very difficult to enter and exit. Towels were stained and dirty. Lights stopped working in the room. Rusted electrical connections. Would not choose this hotel again. 1 to 2 stars.
We were there on a Tuesday night. We had booked the night before and got a great deal. The staff, Michael in particular, was awesome. Free shuttle from the airport, clean rooms, a beautiful roof. We couldn't have asked for better.
The location was great The rooms were cramped and the carpet was sticky
very convenient to everything. everyone was super helpful and nice. liked the complimentary shuttle. the rooftop "lounge" was very nice the air conditioning could've worked better but other than that, the hotel was just what we were looking for.
Nothing Horrible experience.
Staff was very helpful when item was left in room, free shuttle to airport Operating elevator door/cage solo with luggage was challenging
Nice place, great price, friendly service. Would definitely stay again Nothing
Hotel is right in the middle of everything. Perfect location. I didn't like that they charge you for parking even as a guest.
staff was nice an friendly. Cool bar in the lobby. In the heart of all dt san diego the night life. The shuttle to 40 minutes to get to the airport. Which is only 8 miles away.
The hotel was clean and modern, what I would expect from a down town hotel. There was advertised parking but it was valet and an extra 40+$. Nothing extravagant, aveda products, ample space, modern touches, restaurant and bar on site. In gaslamp quarter perfect for walking any where. Every thing was clean No parking, they have valet. It's 40+$. Views of other buildings, down town standard. Thermostat didn't bother me, but was a bit warm for my partner.
The room was very clean and well designed. The bed was just right soft. Pet friendly hotel. The staff was very friendly. Room needs a fan to move the air because the a/c stops at around 69 degrees.
Clean, great location, nice room and a modern feel. Valet is 41 bucks... Give me a break. Parked a block away for $15
The room and view we're great. Very clean and the bed was extremely comfortable, I took pictures of the label to buy the same mattress for my self. The valet parking Was over priced at $41/day. Especially since there is a garage 3 blocks away that is only $15/per day but I had a broken ankle and had to use their valet parking. Most of the time had to wait over 20 min one day they misplaced my car after about 45 min had to go with the valet to find my car in the garage. To the hotel's credit they were very apologetic and comped my valet parking fee for my entire stay so they still have good customer service in my book.
It was a beautiful, well managed and well located hotel I did not like that when I booked it said parking was an amenity. That made it seem like it was included. It would have been helpful to know that it only offered valet parking that is $41/night. That was a big shock when we arrived and a bit upsetting it was not mentioned before we booked
It was quiet and close enough to walk to the trolley and other activities in the gaslamp area. Liked the security of the elevator requiring the key card to go up to the room. Staff was friendly. Parking is too expensive so we didn't feel like we could afford to rent one to get around. The restaurant coffee was too expensive. More than Starbucks.
Proximity to downtown SD. No pool, no airport shuttle.
I love the location! The view was pretty good. Loved the room. I'm a huge fan of Aveda products and for them to have them there, was a huge plus! The friendly staff was great. Always greeting and always smiling. And the price was good. Great place to stay. Not a big fan of $40 valet parking. I didn't like that they didn't offer smoking rooms. Also, I didn't like that you couldn't vape up stairs at their rooftop bar. Why we left to another roof top bar that did allow vaping. That was kind of a bummer.
I paid 42$ for valet because i didn't want to walk the 2 blocks away for self parking that cost 30$. It isn't the amount that bothered me the valet scratched my brand new 2016 highlander. None of the valets fessed up and I didn't notice until after i checked out and drove off.
Beautiful room (upgrade) Great location Friendly and helpful staff Excellent upkeep Parking is high... better to use taxi/uber
Very dog friendly, friendly professional staff,comfortable spacious room
pretty clean place, very good location, very good value for a money. Valet scratched a bumper on my car, they took responsibility for it right a way, absolutely no questions asked. They had their report when checked in, all paperwork ready, and handled the accident in a best way. Offered as a 4 star hotel. IT IS NOT A 4 STAR IT IS A 3 STAR!!! Does not have a pool or a Jacuzzi. Asked for a housekeeping twice, room was never cleaned up, called for a 3rd time, they said "crew has gone home" but we can send you some towels... . That's when I expected to stay in a 4 stare hotel. Valet took 30 min to bring a car. Bumper got scratched.
My girlfriend and I enjoyed this hotel. The staff was very friendly and accommodated our stay. The valet personnel was also great. Definitely recommend staying here. There really isn't much to complain about for this hotel. The only thing was that the hallway smelled like residual cigarette smoke, but the rooms themselves did not smell like smoke, which was great.
Friendly, good price. Noisy, sketchy area, long walk from 5th ave bars, outdated.
The personel was not that efficient, but definetely friendly
Location, size of the room, staff No smoking rooms and we got stuck in the lift which was terrifying!!
room very comfotable.excellent location.Contrary to your information,there is a restaurant in the hotel.
Close to venue, great people in all areas of the hotel. Loved the bath soap.
Perfect location, walking distance to gas lamp district and mall across the street. Quiet and comfortable. Good price. Free wifi. No fridge. Expensive valet. No breakfast.
Location was excellent.
Close location to the shopping center, restaurants and convention center.
It was centrally located The room was old, smelled weird, horrible wi-fi that kept kicking us off, mini fridge upon request?! Overall felt the price did not match the quality of room we received. Would NEVER stay here again or recommend to anyone!
-price was good , location , LCD Tv ,all the staff were friendly , clean room there is no ice machine in my room level
Great, Great, Great. The Bristol was one of the best hotels I have ever stayed in US
Awesome location for Halloween celebrations!! Had so much fun! Lots of places to go within walking distance. Didn't have to leave the hotel except that we wanted to people watch. The costumes were amazing! Can't beat the Gaslamp for Halloween!
Near the convention center and very comfortable. No complaints
Room was dirty
Great location just seconds away from Petco in the Gaslamp The lobby lounge area was dirty Carpets look old with stains Morning coffee was a treat but only if you got there before it was a mess
This guest did not leave comments about this hotel.
Great location and very nice staff (did a lot extra due to it being my GF's Bday). No
The lacation was fantastic.
The staff. The staff were beyond curteous and very welcoming. Made our stay a very pleasant one and will definitely be visiting Kimpton Hotels in the future because of them.
Very modern hotel, friendly staff and great location to many shops and restaurants Bed wasn't very comfy
Perfect location for Gas Lamp bars and food.
This guest did not leave comments about this hotel.
This hotel is very chic and modern loved everything about it!
Stop charging resort fees. Include microwave and minifridge in each room.
Tech /music accesbility. Hospitality. Clubs, bars, and restaurant in the building Price for parking
Mattresses are too soft
Fine hotel Was charged for a king suite and received a regular room. Haven't received the credit yet.
Location was fantastic, the room was completely adequate for what I needed and the fact that I could stay on the 4th floor and not hear the rooftop club was amazing! I didn't eat at either restaurants because they looked expensive enough that I didn't want to bother as there were hundreds of great restaurants within a 2 minute walk from the hotel. I love the Starbucks in the building and your staff was outstanding. I'll have to check but if I got charged $50 for the "All Access Pass" I will be disappointed because I didn't use it. I know that you are catering to the 21-40 demographic so I would have thought that you would have had restaurants set up for that group, as opposed to a high end sushi restaurant that looked empty most of the times that I walked by. Food and drink is where your bread and butter profit is so why not entice people in with better, less expensive restaurants?
Great location, great staff, clean, funky and fun. Rooms are small and water pressure sucks.
The bed was very comfortable and my view was amazing! One of my towels was dirty upon arrival.
Nice Location High price
Location is excellent - in the heart of Gaslamp Quarter, actually right next to the Gaslamp sign. Pretty good view depending on where the room is located. Direct exits to 5th Ave, 6th Ave, and L St is a nice added convenience. Studio King room was great - clean, modern decor, comfortable bedding, great bathroom with rainfall and standard shower head, iPhone 5+ dock, good channel selection on TV. Lobby and surrounding have nice, clean, modern decor. After housekeeping, we found that the original iPhone dock we were provided was switched for a different model. The original one was better for us, as we could directly mount the phone for charging without a cable needed. The newer model required a cable, which we didn't have. Called the desk and they didn't know why it was switched, and said they'd follow up to resolve the issue... they never did. Overall, staff is not the most helpful.
Location was great. Right at the start of the Gaslamp District. Walking distance to many great restaurants and bars. Close to the baseball stadium. Staff was friendly and offered good suggestions for dinner. Gym was nice. Arrived on the day of a baseball game. Road closures made it difficult to get to the valet drop off point. Valet only. Cannot park your own car. Wish the hotel room was more clean. Lots of items in the room (i.e. Snacks and items for purchase) that hadn't been swapped out in a long time. For a 4 star hotel I expected a little more. Room needed a refresh - signs of wear and tear.
The room decor and layout was very modern and had a nice feel to it.The staff was very friendly and nothing but helpful when needed. Couldn't have asked for better service. The mattress was a bit too soft for my liking. Also the walk in shower looked great and the dual shower heads were nice but it caused large amounts of water to pool up where you're supposed to dry off
Check-in was efficient & friendly. Great wifi. Excellent pool. This time our room faced C Street - very noisy. Previous stay we faced 3rd Street - much quieter.
comfortable beds and spacious rooms. Kind and friendly staff, prompt response with broken thermostat. Kind and courteous repair workers. There was a few (2) pieces of trash on my bed when I got there (a piece of tissue and a cap to a water bottle). The thermostat dial was broken and I immediately had to call for a repair. My room was directly over train tracks that ran ALL NIGHT LONG!
Friendly staff, good location, etc. Balcony is not too big. Take one step out and that's all you got....other than that, cool hotel to stay. Not hip, but cool.
The customer services was great. The hotel was beautiful and well maintained. My room was a little be dusty, which affected my allergies. However, the dust was manageable.
The decor was a little dates but very opulent...really beautiful chandeliers in the lobby accented with elaborate holdings! Our room was not well cleaned from previous stays. We encountered the following: 1. Old pack of cigarettes in the closet 2. Large stain on one of the robes 3. Opened and half consumed water in the mini fridge (as a part of the $15 resort fee you receive 4 free water bottles in the mini fridge) 4. Dirty ice bucket containing a good amount of water/alcohol remains 5. Stepped on a very sharp furniture tack that must have come loose and was on the floor by my bed
The staff was very friendly and helpful since we didn't know our way around San Diego. The room was very comfortable and beautiful. We would stay there again. There were add on charges.
The hotel is beautiful! The staff was helpful and prompt. There was someone there right away to take our luggage to our room, and our room was ready upon an early arrival. I'd stay there again! After checking out, the valet didn't help us get our luggage in our vehicle. $30.00 a night I felt it should have been better service.
The room was clean and very comfortable Sirens!
As mentioned, the location is excellent for walking around Little Italy and the Gaslamp district. The staff are friendly and helpful. I like the showers as they are quite spacious and can function as a mini-tub. Overall it was a clean and comfortable environment. The room was aligned with the light rail. Every time a train left the adjacent station, the conductor tested the horn. It was too much noise for the hotel not to give us a heads up. Two stars for this "oversight".
Location was perfect, service was exceptional. David, who was on the front desk when we arrived, was outstanding. He gave us great recommendations for restaurants and other activities in the hotel and the surrounding area. Housekeeping was outstanding, with turndown, chocolates, And room set up with lighting and mood music upon return at the end of our days out. Concierge was very helpful with information and ticketing for tours. Great pool area on third story patio deck. One of the best hotel experiences we have had! We recommend it highly. Street Car noise on the side of the building where our room was located.
I really liked coming back to the room st night and finding the lights dimmed, the bed turned down and nice relaxing misic playing. This was a very nice touch The hotel had a musty smell that was unappealing. The concierge and some of the people at the front desk were not very friendly/helpful when I asked about place to get a good fish taco and hoe to get to old down. Made me feel like I was shaking silly questions and bother.
Very classy, beautifully appointed hotel. Staff helpful, polite and wanted our stay to be as comfortable as possible. Our room was lovely and the turn down service was appreciated - especially the music playing and the low lighting when we returned in the evening. I agree the C street side of building a bit noisy, but would not deter me from staying there again when we are in San Diego. The valet was very prompt to deliver our car and 2 young men helped us with our luggage. We had room service breakfast.. Very, very good...Thank you for a lovely stay...
Only good part is the location and the staff was friendly Facilities are sub par and room was dirty. Entire hotel had a bad musty smell. Definitely not worth the price.
Small-ish room, but free Wi-Fi, free breakfast, and only a couple blocks from the Gaslamp District. The bed was comfortable, the staff were attentive. There was a fridge in the room for leftovers. No complaints. I'd definitely stay here again.
Nice clean little place, an easy safe walking distance from the San Diego Conference Center with a particularly nice breakfast spread. I've stayed here several times.
We were able to walk to everything we wanted in gaslamp from here. The staff was very nice and helpful. Breakfast was good an extremely convenient. $20 for parking seemed like a lot. Also breakfast was good but the coffee was aweful.
I was not satisfied seeing as how they tried to charge my card after they said they wouldn't and also charge my mom's card when my mother was the one who already paid for the room. They charged me an extra 100$ on top of the 100$ my mother put down
Free breakfast and wi-fi with easy walking distance to convention center and sights at Gaslamp district. Front desk helpful, especially with calling cabs. Rooms were cleaned daily. Small room, but cozy.
I could not have asked for a better location. We were in the heart of gaslamp! The night scene was perfection for all ages and had a wide variety of restaurants, bars, and clubs near by. but by far THE BEST PART was that when it was time to retire for the night the room was very COMFORTable. Not a negative thing to say.
Excellent for the price and location!
I loved it all! That that the its in the gaslamp district, inexpensive and room includes so many amenities .
We stayed for a baseball trip. The hotel was very close to the park and convention center. Plenty of restaurants and nightlife nearby. Breakfast was very good! The temperature on the shower kept fluctuating. We were given a parking pass and found a ticket on the car the next morning.. Still waiting to make sure that is taken care of by the hotel.
The location The room was small. Toilet inside was dirty . Old and not worth the money paid
Not too far walk to gaslamp Dirty, old, so noisy that even with earplugs I was constantly being woken up in the middle of the night by bums yelling, car stereos, and sirens... And I'm a heavy sleeper so that's saying a lot.
You guys cancelled my reservation for a conference....... You guys cancelled my reservation for a conference....... :(
Room nicely appointed and bed extremely comfortable The valet needs to bring his coffee with him at 7am or drink before he leaves home. I had to rustle him up to make an 8am appointment.
I liked the location, the decor, the patio dining, food, staff, price. Nothing.
Really great location. We went for a date night and were close to great restaurants, nightlife and the mall. Really loved the Victorian feel Tiny room! No fridge in the room (sad to not store our dinner left overs)
The hotel definitely had a lot of charm. It was nice and clean. A lot details throughout to notice. It had a New Olrleans-esque courtyard that was really nice. Room was a bit smaller than expected. I didn't like that there was no place in the hotel to heat up any food.
Nice ambiance. Restaurant was great. Front desk service was very friendly. Being near the convention center it was a bit noisy and rooms that face the center courtyard are subject to echo of conversation late at night.
location was nice. Common areas beautiful. Staff helpful. Overall clean. In general, happy with our 1 night stay too celebrate anniversary Room on the small side, which was ok for our short stay, but not if you've got plenty of luggage. Some minor details could use touch ups (e.g., bottom corner of doors in bathroom chipped). Not sound proof.
Clean, nice, and elegant hotel. Great location to Gaslamp District near bars and restaurants.
The location was fantastic, right in the middle of downtown. Walking distance from nearly everything. The price was significantly better than other much pricier hotels in the area. Staff were very friendly and helpful. The fireplace in the room didn't really work. The maintenance guy came to the room, but couldn't figure out how to fix it. Not a huge deal, but a bit disappointing. The ceiling above us was creaky... every time the people in the room above would move around the ceiling would creak and squeak. It was annoying, but otherwise the room was quiet.
I loved the whole experience! Friendly staff, helpful front desk and the rooms were SO beautiful! We will definitely be coming back :) I didn't like how short my stay was...nothing you could do! When we had brunch, I feel as though we could have had faster service but other than that the food was yummy and the space was beautiful!
The whole experience was great. The room was perfect for the 2 of us and the gas fireplace was wonderful. We had a great view as well. The downstairs courtyard was gorgeous and I wish we had taken advantage of it more. The location was ideak, walking distance from everything we wanted and needed to do. The staff was super friendly and the room service was great. i would just suggest bigger pillows :)
Charming hotel with unique "old times" style with newer modern amenities. Their balcony rooms are beautiful and the beds are amazingly comfortable. Great location for gaslamp!
location the breakfast
The free breakfast on the roof was a pleasant surprise. The price for overnight parking is pretty expensive. I believe it's roughly the same as any other place I've stayed in the Gaslamp, but it's still a lot.
Location Staff was kinda of rude. Valet was rude and expensive!!
Excellent location, free breakfast on rooftop, suites very comfortable, everything worked.
Hotel is beautifully appointed, and is very reminiscent of a European style of hotel. Downtown location is convenient to nearly everything, and the area bustles with excitement on weekend evenings. The Staff were extremely friendly and helpful. We liked it all.... just be prepared for an active social scene outside your window on the weekends!
Comfort hotel situated in the heart of the historic Gaslamp area. Great. -
The location was very good for our purposes, business and shopping. The building was interesting. The amenities were a bit lacking (ie. no shampoo or soap in our room). The view from our room was very nice. The breakfast was not good though we enjoyed the rooftop dining. We wonered if something could be done about the noise from the airconditioning/heating unit on the roof.
Gaslamp Plaza Suites is a very nice boutique hotel. Wonderful rooms and views from the suites. The location is great!
First room was tiny but was able to move to a suite and very nice. Good location. The first room was a mini suite but was tiny.
Guest Services gave us a bottle of wine to celebrate our anniversary & birthday. The room was very spacious and they upgraded us. The location was at the epicenter of the Gaslamp District. Perhaps if we didn't have a baby w/ us, we wouldn't have minded, but the noise from outside was extremely loud until about 3:00am. Again, if we didn't have a baby w/ us, we probably would have been down there but it was very hard to get rest and the baby kept waking up as well. We stayed here with the intention of staying close to the zoo. But this is not a great place for families. Good place to stay if you're planning on staying up late and partying at the Gaslamp District. The rooms had a funky smell too - especially the bathroom. But then again the building is really old.
Very very good hotel I like it
The suit was very good and the staff wer excellent Saturday nights are noisey