Overview

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Hotel Carlton, A Joie De Vivre Boutique Hotel

1075 Sutter Street, San Francisco, CA 94109, United States
+1 415 673 0242

£121+

Overall guest ratings

8.1/10 Excellent
Based on 2,555 reviews

Review highlights

  • 9.3
  • 9.3
  • 8.2
  • 6.1

Good to know

  • Friendly atmosphere
  • Friendly service
  • Stylish hotel

Nearby

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    About

    The historic, 161-room Hotel Carlton offers an international ambience with outstanding guest service.Each of Hotel Carlton's guestrooms offers a soft palette of soothing tones such as light, breezy blue and cashmere cream, punctuated by touches of glowing

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    SabreDirect

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Restaurant
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 2,555 reviews
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.9 "99% thought it was clean."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.2 "Location is great."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      9.1 "Near to public transport, according to 91%."
    • 7.7 "Good vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
    • 7.4 "Internet works."
      7.2 "72% said the wifi quality was great."
      8.6 "86% thought it was a great value."
    • 6.1 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
      6.3 "Only 63% said the rooms were modern."
      6.6 "Cleanliness of the bathroom was average, said 66%."
      6.7 "For only 67%, the tv was ok."
    • 4.9 "Breakfast is below average."
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    Overall rating

    8.2 Excellent
    Based on 1,558 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.9 "99% thought it was clean."
    • 8.1 "Location is great."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.0 "Near to public transport, according to 90%."
      9.6 "96% enjoyed the restaurants & bars nearby."
    • 7.7 "Good vibe."
      9.2 "92% enjoyed the friendly atmosphere."
      9.8 "98% said it was a stylish hotel."
    • 7.6 "Internet works."
      7.5 "75% said the wifi quality was great."
      8.5 "85% thought it was a great value."
    • 6.7 "Average value."
      5.2 "Breakfast prices were ok, according to 52%."
      5.2 "The price was ok for 52%."
    • 6.6 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.4 "Only 64% said the rooms were modern."
    • 5.7 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 4.8 "Breakfast is below average."
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    Overall rating

    7.9 Good
    Based on 485 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.9 "99% thought it was clean."
    • 7.7 "Good vibe."
      9.8 "98% said it was a stylish hotel."
      9.5 "95% enjoyed the friendly atmosphere."
    • 7.7 "Good location."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 5.4 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
    • 4.7 "Breakfast is below average."
    • 4.7 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      1.1 "89% criticized the small bathroom."
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    Overall rating

    7.4 Good
    Based on 153 reviews
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.8 "Good vibe."
      9.5 "95% enjoyed the friendly atmosphere."
    • 7.6 "Good location."
    • 7.5 "Tasty food."
    • 6.6 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."

    Overall rating

    8.0 Good
    Based on 357 reviews
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.0 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.7 "Good vibe."
      9.7 "97% said it was a stylish hotel."
      9.5 "95% enjoyed the friendly atmosphere."
    • 7.2 "Internet works."
    • 5.3 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 5.2 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 4.5 "Breakfast is below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Stylish hotel"
    data provided by TrustYou

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