Overview

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InterContinental Mark Hopkins San Francisco

999 California Street, San Francisco, CA 94108, United States
+1 415 392 3434

£115+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

8.3/10 Excellent
Based on 2,060 reviews

Review highlights

  • 8.5
  • 8.2
  • 5.8
  • 5.8

Good to know

  • Friendly atmosphere
  • Great view

Nearby

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    About

    As splendid as when it opened in 1926, Mark Hopkins is one of the city’s finest historic San Francisco luxury hotels. It’s ideally located at the crossing of three cable car lines, just minutes from Union Square. Each suite is furnished in a unique, stately style. Breathtaking views of San Francisco combine with fine dining and a signature 100 Martini menu at Top of the Mark restaurant. Described when it opened as ‘architecturally perfect’, this San Francisco luxury hotel remains so today.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Babysitting or child care
    • Gift shop
    • Internet (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,060 reviews
    • 8.5 "Great service."
    • 8.2 "Location is great."
    • 8.0 "Bar is amazing."
    • 6.9 "Average cleanliness."
    • 6.6 "Rooms are ok."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Average amenities."
    • 5.6 "Average comfort."
    • 4.8 "Internet is poor."
    • 3.3 "Value below average."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 1,050 reviews
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      8.0 "80% were happy with the room service."
    • 7.8 "Good location."
      8.8 "88% liked the proximity to sightseeing."
    • 6.8 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 6.7 "Average cleanliness."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 6.4 "Vibe was decent."
      5.8 "58% considered the lobby entrance to be so-so."
    • 6.1 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.8 "58% considered the lobby entrance to be so-so."
    • 4.9 "Internet is poor."
    • 4.8 "Disappointing food."
      0.6 "The price was too high for 94%."
      4.1 "59% did not like what was on the menu."
    • 3.2 "Terrible value."
      0.6 "The price was too high for 94%."
      3.0 "70% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    Based on 618 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.0 "80% were happy with the room service."
      8.4 "Housekeeping was great, according to 84%."
    • 7.7 "Good location."
    • 6.9 "Average cleanliness."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Vibe was decent."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
    • 5.5 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 4.7 "Not very comfortable."
      4.5 "55% said rooms were small."
      1.5 "85% criticized the small bathroom."
      3.5 "65% thought it was too noisy."
    • 4.6 "Internet is poor."
    • 2.9 "Terrible value."
      2.8 "72% said the breakfast was too expensive."
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    Overall rating

    7.9 Good
    Based on 123 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 8.3 "Location is great."
    • 6.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 6.0 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.7 "Vibe was decent."
    • 3.4 "Value below average."
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    Overall rating

    8.1 Excellent
    Based on 267 reviews
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 6.8 "Average cleanliness."
    • 5.8 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.7 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 5.6 "Vibe was decent."
    • 5.6 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.5 "Disappointing food."
    • 4.0 "Internet is poor."
    • 3.0 "Terrible value."
      2.3 "77% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Great view"
    data provided by TrustYou

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