Overview

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InterContinental Mark Hopkins San Francisco
Best View

999 California Street, San Francisco, CA 94108, United States
+1 415 392 3434

£144+

Overall guest ratings

8.3/10 Excellent
Based on 2,005 reviews

Review highlights

  • 8.4
  • 8.1
  • 6.1
  • 6.1

Good to know

  • Friendly atmosphere
  • Friendly service
  • Great view

Nearby

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    About

    As splendid as when it opened in 1926, Mark Hopkins is one of the city’s finest historic San Francisco luxury hotels. It’s ideally located at the crossing of three cable car lines, just minutes from Union Square. Each suite is furnished in a unique, stately style. Breathtaking views of San Francisco combine with fine dining and a signature 100 Martini menu at Top of the Mark restaurant. Described when it opened as ‘architecturally perfect’, this San Francisco luxury hotel remains so today.

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    InterContinental

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Babysitting or child care
    • Gift shop
    • Internet (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,005 reviews
    • 8.4 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
      8.3 "83% enjoyed the restaurants & bars nearby."
      9.1 "Near to public transport, according to 91%."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
      8.4 "84% said the concierge service was amazing."
      7.0 "Lovely bar service, according to 70%."
    • 6.5 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 6.5 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.6 "Only 66% said rooms were clean enough."
    • 6.2 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 3.7 "Value below average."
      2.4 "76% said the breakfast was too expensive."
      1.8 "The price was too high for 82%."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.1 "69% didn't like the fitness area."
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    Overall rating

    8.6 Excellent
    Based on 942 reviews
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.0 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 7.0 "Nice rooms."
      7.0 "70% said the beds were comfortable."
      6.6 "Only 66% said rooms were clean enough."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 6.3 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 6.1 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.2 "Internet is average."
      5.3 "53% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."
    • 3.6 "Value below average."
      1.6 "The price was too high for 84%."
      2.7 "73% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 621 reviews
    • 8.1 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.9 "79% said the concierge service was amazing."
      7.8 "Housekeeping was great, according to 78%."
      8.7 "87% thought the service was very professional."
    • 6.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Food is average."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.8 "Vibe was decent."
    • 5.4 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.4 "Only 64% said rooms were clean enough."
    • 5.3 "Internet is average."
      5.5 "55% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."
    • 3.2 "Terrible value."
      2.3 "77% said the breakfast was too expensive."
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    Overall rating

    7.9 Good
    Based on 220 reviews
    • 8.7 "Location is great."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.9 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 5.6 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.1 "Vibe was decent."
    • 3.9 "Value below average."
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    Overall rating

    8.2 Excellent
    Based on 220 reviews
    • 8.4 "Location is great."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.2 "Only 62% said rooms were clean enough."
    • 6.1 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 6.0 "Food is average."
    • 5.9 "Vibe was decent."
    • 5.6 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
    • 3.3 "Value below average."
      2.0 "80% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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