As splendid as when it opened in 1926, Mark Hopkins is one of the city’s finest historic San Francisco luxury hotels. It’s ideally located at the crossing of three cable car lines, just minutes from Union Square. Each suite is furnished in a unique, stately style. Breathtaking views of San Francisco combine with fine dining and a signature 100 Martini menu at Top of the Mark restaurant. Described when it opened as ‘architecturally perfect’, this San Francisco luxury hotel remains so today.
Location is good, close to everything
I booked this reservation months in advance for a large group, and still, upon check-in there was alot of miscommunication and confusion about the reservation (how many rooms, names on the reservation, etc). Staff was not warm or particularly helpful at all, there was an obvious lack of hospitably and willingness to help that you receive at most hotels. The hotel itself is average, its very old and outdated inside, the walls are thin so u hear conversations next door, and the rooms are small. There were very limited hours for the restaurant/lounge downstairs, and overall was just someolace you'd go to sleep and thats it. It really was just ok. Many other hotels in the area that offered more for the price. I wouldnt stay there again.
Great place to stay if you want to be treated like royalty at a very reasonable price. We highly recommend staying here and also having drinks at the Top of the Mark. Excellent views of the "city by the bay" and the music and service is awesome! Do yourself a favor and stay here. We do every year for almost 20 years. You won't regret it!
Decent location, nice hotel.
Don't like the weekend charge for "top of the mark" tourist trap.
Nice location. Courteous staff.
Checkout not efficient.
The breakfasts were superb. Food selection was quite extraordinary. The view at the Top of the Mark is marvelous.
My wife and I found no reason to dislike anything.
staff was friendly and very accommodating. i had to launch my business this week and ended up here for 3 nights, was just a beautiful hotel and great staff.
only complaint was someone charged our room for a dinner at the top of the mark and had to explain i hadn't even been up there. i had a dinner receipt from a restaurant from around the corner but the desk person believed me and didn't require viewing it. would definitely stay here again.
Courtesy of the staff!
Parking is pricy!
Nice and attentive personnel. Quality food.
Having to pay for Internet. No phone in the lobby to make external calls. No service for coffee in the lobby.
attitude of all staff, location excellent, quality of room and facilities, views from rooftop lounge and bar
Little bit too old
The bed is great to sleep on.
The Mark Hopkins was a great find. Nob Hill location away from the tenderloin area, which can be slightly seedy area. Recommend this hotel for comfort and luxury,location. Clean rooms, helpfull staff
The bed was meag comfy
Noises from the plumbing- I wouldn't normally comment and thought others were perhaps exaggerating but it sounded and like an earthquake in my room! The walls were vibrating and lights shaking when other folks were using their shower in the rooms above. Not good.