Overview

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Cocoon Hotel

Avenida 9 Calle Central, San Jose 10104, Costa Rica
+506 2272 7056

£41+

Overall guest ratings

6.4/10 Good
Based on 651 reviews

Review highlights

  • 8.1
  • 7.9
  • 4.3
  • 3.5

Nearby

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    About

    With a stay at Cocoon Hotel in San Jose, you'll be minutes from Children's Museum and Morazan Park. This hotel is within close proximity of Mercado Central and Gold Museum.

    Rooms

    Stay in one of 42 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast and lunch, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Business centre
    • Concierge service
    • Laundry facilities
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 651 reviews
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.9 "Good breakfast."
      8.7 "87% were happy with the price of the breakfast."
    • 6.9 "Location is acceptable."
    • 5.3 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.5 "Not very clean."
      2.9 "71% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 2.5 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      3.8 "62% said rooms were small."
      3.1 "Air conditioning was criticized by 69%."
    • 2.5 "Awful rooms."
      1.2 "88% complained about the bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      2.9 "71% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.1 "89% had problems with the shower."
      2.8 "72% said the bathroom was dirty."
      3.8 "62% said rooms were small."
      1.7 "83% found problems with the furniture."
      3.0 "70% thought the tv was sub-standard."
      4.4 "For 56%, the rooms looked old."
      3.1 "Air conditioning was criticized by 69%."
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    Overall rating

    6.5 Good
    Based on 449 reviews
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 7.3 "Good location."
      9.1 "City centre within easy reach, said 91%."
      10.0 "Near to public transport, according to 100%."
    • 5.3 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.2 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
    • 2.2 "Awful rooms."
      1.3 "87% complained about the bathroom."
      2.1 "79% didn't like the uncomfortable beds."
      2.5 "75% said rooms were dirty."
      1.9 "81% found problems with the furniture."
      3.5 "65% said rooms were small."
      0.5 "95% thought they were poorly maintained."
      4.7 "For 53%, the rooms looked old."
      2.7 "73% said the bathroom was dirty."
    • 2.1 "Quite uncomfortable."
      2.1 "79% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      3.5 "65% said rooms were small."
    View all review categories

    Overall rating

    6.2 Good
    Based on 58 reviews
    • 8.0 "Breakfast is good."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 6.6 "Location is acceptable."
    • 3.6 "Not very clean."
    • 2.5 "Awful rooms."
      1.1 "89% complained about the bathroom."
      2.6 "74% didn't like the uncomfortable beds."
    • 2.5 "Quite uncomfortable."
      1.8 "82% thought it was too noisy."
      2.6 "74% didn't like the uncomfortable beds."

    Overall rating

    6.7 Good
    Based on 143 reviews
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 6.4 "Location is acceptable."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.2 "Internet is poor."
    • 3.3 "Not very clean."
      2.6 "74% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
    • 2.5 "Awful rooms."
      1.4 "86% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      2.6 "74% didn't like the uncomfortable beds."
      1.6 "84% had problems with the shower."
      2.4 "76% said the bathroom was dirty."
    • 2.3 "Quite uncomfortable."
      1.3 "87% thought it was too noisy."
      2.6 "74% didn't like the uncomfortable beds."
    View all review categories
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