Overview

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The Condado Plaza Hilton

999 Ashford Avenue, San Juan 00907, Puerto Rico
+1 787 721 1000

£115+

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Rates

Overall guest ratings

7.8/10 Good
Based on 2,757 reviews
See all reviews

Review highlights

  • 9.0
  • 7.3
  • 6.3
  • 2.4

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Enjoy excellent amenities, spacious accommodations and a breathtaking oceanfront location in the heart of San Juan, at the Condado Plaza Hilton hotel. Just minutes from the shops, restaurants and vibrant nightlife of Condado Strip and the charming cobbled streets of Old San Juan, this stylish San Juan hotel is just 7 miles from Luis Muñoz Marín International Airport. Enjoy easy access to leisure options and attractions, including golf, water sports, museums, historic sites and the magnificent El Yunque Tropical Rain Forest Relax on the balcony of your spacious guest room at this elegant San Juan hotel. Feel at home with a range of amenities, including WiFi, an ergonomic desk and a refrigerator. With 18 flexible meeting spaces and attractive outdoor areas with panoramic ocean and lagoon views, this beautiful hotel in San Juan is ideal for meetings and weddings. The 24-hour business center and expert team of professionals will also help to ensure a flawless event Enjoy tempting dishes from around the world in our inviting onsite restaurants, cafés and bars. Energize in the 24-hour fitness center, featuring a sauna and steam room, or relax with a dip in one of four outdoor swimming pools. Kids can play in the activity room, equipped with a Wii console and oversized games. Lounge on the soft white sands of the beach and enjoy a variety of water sports, including kayaking, paddle boarding and snorkeling. In the evening enjoy the thrills of the 24-hour casino

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Casino
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 2,757 reviews
    • 9.0 "Terrific location."
    • 7.3 "Good service."
    • 6.3 "Rooms are ok."
    • 5.8 "Average amenities."
    • 5.7 "Breakfast is mediocre."
    • 2.4 "Disappointing internet connection."

    Overall rating

    8.0 Good
    Based on 1,736 reviews
    • 8.4 "Location is great."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.8 "98% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
    • 7.1 "Wellness & sports facilities were pleasant enough."
      7.6 "top-notch fitness area, thought 76%."
    • 6.8 "Service is ok."
      5.8 "58% said the reception staff was ok."
      5.4 "Housekeeping was ok, according to 54%."
    • 6.2 "Bar is ok."
    • 6.0 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.0 "Only 50% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Vibe was decent."
    • 2.5 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 716 reviews
    • 8.8 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 5.7 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.3 "Only 63% said rooms were big enough."
      5.7 "Beds were acceptable for 57%."
      6.9 "Only 69% found the balcony ok."
    • 5.4 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.7 "Value below average."
      2.3 "The price was too high for 77%."
    • 2.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    Based on 82 reviews
    • 9.1 "Terrific location."
    • 6.9 "Service is ok."
    • 6.3 "Rooms are ok."
    • 5.9 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.7 "Value below average."

    Overall rating

    7.6 Good
    Based on 220 reviews
    • 8.6 "Location is great."
    • 7.2 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.5 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.2 "Only 62% said rooms were big enough."
    • 6.3 "Average comfort."
      5.8 "Beds were acceptable for 58%."
      6.2 "Only 62% said rooms were big enough."
    • 5.3 "Vibe was decent."
    • 5.1 "Average amenities."
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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