Good to know
|Distance to city centre||0.2 mi|
|Distance to airport||6.0 mi|
|"Wonderful friendly and helpful staff."||(in 201 reviews)|
|"Breakfast buffet is excellent !."||(in 169 reviews)|
|"Fantastic hotel with great views."||(in 293 reviews)|
Time of year
Show reviews that mention
|bed is comfy||in 84 reviews|
|breakfast was good||in 238 reviews|
|central market||in 51 reviews|
|connected to the mall||in 48 reviews|
|friendly staff||in 280 reviews|
|great hotel||in 163 reviews|
|great location||in 252 reviews|
|infinity pool||in 400 reviews|
|room was comfortable||in 255 reviews|
|sandakan||in 65 reviews|
|value for money||in 66 reviews|
|view from the room||in 355 reviews|
|view of the sea||in 91 reviews|
Excellent2017-08-09, by Verified Hotel Guest9.7
Pool was amazing! We stayed out there for ages ordering drinks and relaxing as the rest of our stay was really hectic with tours and treks. Room facing onto the sea had an amazing view and the bathroom had a window opening onto the view also Breakfast was the best we had I Asia in 3 weeks!
Not enough sun loungers. Only about 16 for a hotel with hundreds of rooms
Good2019-12-04, by Chris7.1
Let’s start with the positives - a lovely infinity pool on the 13th floor, a small But well equipped gym, lovely big rooms with great views of the ocean, pleasant check-in staff and it doesn’t break the bank. Comfy bed too.
Lots about this place let it down from being a 4 star experience. -we had to ring up for loo roll as they’d left us with about 1/3 of the one from the previous occupants (with no spare) and then had to call again for handsoap as we realised only shower gel was there when we arrived -no hand towels in the bathroom (this is an expectation across the board now surely?) -cupboard doors on the tv unit were half falling off in the room and required a complicated technique to close! -uncooked boiled egg in the breakfast buffet. My partner cracked it open and loads of uncooked egg white spilled out on to her toast. Thankfully she didn’t eat it. -the pool is lovely when it’s quiet. Most of the time we were there it was being used by kids who were flouting every rule - diving, yelling and shooting water guns - and nobody from the hotel intervened to ask their parents to tell them to consider any other pool users. -Pool towels smelt a bit funky. It’s a fine hotel for a quick stopover if you’re on your way in or out of the rainforest or here on business, but don’t expect it to be a luxury Sheraton experience. I think if I was head office I’d be having a word... It’s still Sandakan’s best hotel mind!
Excellent2019-12-03, by Calvin10.0
Excellent2019-12-02, by Mohd10.0
Good2019-12-01, by Beth7.9
Comfy beds, friendly concierge staff.
Old food on the room floor - looked like rice. Sheets covered in orange stains. Tiles at door covered in dirt. Shower mouldy. Staff at reception not efficient - waited a long time to check out then desk staff let the guy behind us in the queue shove in and skip us. Absolutely nothing to do in Sandakan other than truffle island - stay in Sepilok instead.
Plan the perfect island getaway - for work or play - at Four Points by Sheraton Sandakan, a sea view hotel on Malaysia's stunning island of Borneo, Sabah. Our hotel, winner of TripAdvisor's Certificate of Excellence, boasts easy access to Malaysia's treasured nature and wildlife sites. We're also ideally located near Sandakan's popular downtown area, including its pedestrian promenade and Harbour Mall. Let us host your wedding or business event in Sandakan - our hotel offers ten high-tech event spaces and the services of our trained staff. Try our hotel's array of food and drink experiences, from light bites at our gorgeous sea-view cafe, to our breakfast buffet, to draught beers at our popular in-house bar, to a poolside meal from our Eatery. After a long day, settle down in our sleek, comfortable rooms with stunning views of Sandakan and the Sabah coastline. Whether you're visiting Malaysia for business or pleasure, we want to make your visit to Sandakan an unforgettable one.
based on 3,760 reviews
Things to know
- Spacious rooms
- Comfortable beds
- Great view
Policies vary by room type and provider.
FAQs when booking at Four Points by Sheraton Sandakan
Where is Four Points by Sheraton Sandakan located?
Four Points by Sheraton Sandakan is located at Lot 106 & 107 Blk Hs 11, 0.2 miles from the centre of Sandakan. Sandakan Harbour Mall is the closest landmark to Four Points by Sheraton Sandakan.
When is check-in time and check-out time at Four Points by Sheraton Sandakan?
Check-in time is 14:00 and check-out time is 12:00 at Four Points by Sheraton Sandakan.
Does Four Points by Sheraton Sandakan offer free Wi-Fi?
Yes, Four Points by Sheraton Sandakan offers free Wi-Fi.
Does Four Points by Sheraton Sandakan offer free parking?
No, Four Points by Sheraton Sandakan does not offer free parking.
Does Four Points by Sheraton Sandakan offer free airport shuttle service?
No, Four Points by Sheraton Sandakan does not offer free airport shuttle service.
How far is Four Points by Sheraton Sandakan from the airport?
Four Points by Sheraton Sandakan is 6 miles from Sandakan. Four Points by Sheraton Sandakan is 57.4 miles from Lahad Datu.
Can you bring pets to Four Points by Sheraton Sandakan?
No, pets are not allowed at Four Points by Sheraton Sandakan.
Does Four Points by Sheraton Sandakan have a pool?
Yes, Four Points by Sheraton Sandakan has a pool on-site.
Most popular landmarks
- Sandakan Harbour Mall 145 yd
- Agnes Keith House 0.4 mi
- Sepilok Orangutan Rehabilitation Centre 11.9 mi
- Rainforest Discovery Centre 12.3 mi
- Gomantong Caves 21.6 mi
- Labuk Bay Proboscis Monkey Sanctuary 23.1 mi
|Lahad Datu||57.4 mi|