Overview

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Jozankei Grand Hotel Zuien

4-328 Jozankeionsen Higashi, Minami-ku, Sapporo 061-2302, Japan
+81 115 982 211

£92+

Overall guest ratings

7.1/10 Good
Based on 866 reviews

Review highlights

  • 8.0
  • 7.7
  • 7.0
  • 3.6

Nearby

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    About

    With a stay at Jozankei Grand Hotel Zuien in Sapporo (Jozankei), you'll be minutes from Jozankei Shrine and Jozankei Hot Spring. This spa hotel is within close proximity of Kiroro and Jozankei Dam.

    Rooms

    Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and LED televisions. Digital television is provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones and safes.

    Amenities

    Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find hot springs, a nightclub, and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast and dinner, or grab a snack at a coffee shop/café. Relax with a refreshing drink at one of the 5 bars/lounges.

    Business, Other Amenities

    Featured amenities include limo/town car service and an elevator (lift). This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Storage available
    • Concierge service
    • Spa
    • Coffee shop
    • Night club
    • Safe
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 866 reviews
    • 8.0 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      9.2 "92% liked the big bathroom."
      8.4 "84% said the beds were comfortable."
    • 7.7 "Good breakfast."
    • 7.0 "Nice rooms."
      6.0 "For only 60%, the bathroom was ok."
      5.7 "Only 57% thought the air conditioning was adequate."
      6.4 "Only 64% thought the furniture was functional."
      6.3 "For only 63%, the tv was ok."
      6.7 "67% thought the kitchenette was ok."
    • 6.4 "Location is acceptable."
      6.0 "Parking was ok, according to 60%."
    • 6.3 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.4 "Housekeeping was ok, according to 54%."
    • 3.6 "Not very clean."
      3.3 "67% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
      2.1 "79% said that wellness & sports facilities were unclean."
      1.4 "Unclean dining area, according to 86%."

    Overall rating

    7.1 Good
    Based on 355 reviews
    • 8.0 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      9.0 "90% liked the big bathroom."
    • 7.6 "Good breakfast."
    • 7.1 "Nice rooms."
      9.1 "91% thought rooms were spacious."
      9.0 "90% thought the view was good."
      8.8 "88% said the beds were comfortable."
      9.0 "90% liked the big bathroom."
    • 6.6 "Location is acceptable."
    • 6.3 "Service is ok."
      5.5 "Housekeeping was ok, according to 55%."
      6.7 "67% said the reception staff was ok."
      6.4 "Only 64% were satisfied with the booking process."
    • 4.6 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 3.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.3 "77% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
      1.8 "82% said that wellness & sports facilities were unclean."
    View all review categories

    Overall rating

    7.0 Good
    Based on 407 reviews
    • 7.7 "Good breakfast."
    • 6.5 "Service is ok."
      6.5 "65% said the reception staff was ok."
      5.2 "Housekeeping was ok, according to 52%."
    • 6.4 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      5.3 "Only 53% thought the air conditioning was adequate."
      6.3 "63% thought the kitchenette was ok."
    • 6.2 "Location is acceptable."
      6.0 "Parking was ok, according to 60%."
    • 4.1 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      3.8 "62% complained about the elevator."
    • 3.2 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
      2.4 "76% said that wellness & sports facilities were unclean."

    Overall rating

    7.2 Good
    Based on 103 reviews
    • 8.3 "Very nice wellness & sports facilities."
    • 8.2 "Food is delicious."
      8.5 "85% loved the menu selection."
    • 8.1 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
    • 7.0 "Nice rooms."
      9.3 "93% thought rooms were spacious."
    • 6.3 "Service is ok."
    • 6.3 "Location is acceptable."
    • 3.3 "Not very clean."
      3.3 "67% said rooms were dirty."
    View all review categories
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