Overview

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Hotel Sercotel Infanta Isabel
Top Romantic Hotel

Plaza Mayor 12, 40001 Segovia, Castilla y Leon, Spain
+34 921 461 300

£39+

Overall guest ratings

8.7/10 Excellent
Based on 2,283 reviews

Review highlights

  • 9.3
  • 9.2
  • 7.1
  • 4.1

Good to know

  • Comfortable beds
  • Spacious rooms
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Putting you within a 10-minute drive of Plaza Mayor and Alcazar of Segovia, Hotel Sercotel Infanta Isabel features a rooftop terrace and offers an airport shuttle (available on request) for EUR 120 per vehicle. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the spa tub for a relaxing end to the day. Rooms offer balconies, minibars, and room service.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 2,283 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      7.6 "Great parking, according to 76%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      10.0 "100% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 7.1 "Nice rooms."
      7.2 "72% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      8.8 "88% thought the view was good."
      8.6 "86% said rooms were clean."
      8.4 "84% enjoyed the balcony."
      7.5 "75% said the bathroom was clean."
    • 6.4 "Breakfast is mediocre."
    • 5.2 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.9 "91% thought the facilities needed updating."
      4.8 "52% didn't like the architecture."
      1.7 "83% complained about the elevator."
      2.0 "80% found the grounds unpleasant."

    Overall rating

    8.7 Excellent
    Based on 1,552 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      7.6 "Great parking, according to 76%."
      9.8 "City centre within easy reach, said 98%."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.9 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.3 "Only 53% thought the furniture was functional."
      6.8 "Only 68% thought the shower was ok."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.0 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      4.9 "51% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
      1.6 "84% complained about the elevator."

    Overall rating

    8.6 Excellent
    Based on 570 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      7.4 "Great parking, according to 74%."
    • 6.4 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.2 "For only 52%, the noise level was all right."
    • 6.1 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
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    Overall rating

    8.7 Excellent
    Based on 159 reviews
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 7.7 "High value."
    • 7.1 "Nice rooms."
    • 6.3 "Breakfast is mediocre."
    • 6.3 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
      7.0 "70% said the beds were comfortable."
    • 4.6 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.1 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Spacious rooms"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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