Overview

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Sofitel Shanghai Hyland

505 Nanjing Road East, Shanghai 200001, China
+86 216 351 5888

£86+

Overall guest ratings

8.6/10 Excellent
Based on 4,626 reviews

Review highlights

  • 9.7
  • 8.4
  • 6.9
  • 6.9

Good to know

  • Friendly service
  • Great shopping
  • Wonderful sightseeing

Nearby

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    About

    Sofitel Shanghai Hyland is located in the heart of the city's commercial hub on China's most famous pedestrian shopping street, Nanjing Road. 383 impeccably designed guest rooms and suites including 141 exclusive Club rooms located on the uppermost 22 to29 floors. Other facilities include 2 restaurants, 1 bar, spa and 9 conference rooms. The hotel is within walking distance of People's Square, the Bund and Grand Theatre, and adjacent metro stations - Nanjing Road East and People's Square.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 4,626 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 8.4 "Bar is amazing."
      8.0 "Delicious alcoholic drinks, according to 80%."
    • 8.3 "Breakfast is good."
    • 7.9 "Tasty food."
      9.0 "Yummy desserts, said 90%."
      8.2 "82% loved the menu selection."
      9.5 "95% enjoyed the snacks that were offered."
    • 7.3 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.5 "75% said the concierge service was amazing."
      7.9 "79% were happy with the room service."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.9 "Internet is average."
      6.8 "68% thought the wifi quality was ok."
    • 6.0 "Rooms are ok."
      5.5 "Only 55% thought the shower was ok."
    • 5.5 "Average value."
    • 4.2 "Not very comfortable."
      2.6 "74% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
      3.2 "68% criticized the small bathroom."
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    Overall rating

    8.6 Excellent
    Based on 1,202 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.0 "Easily accessible by car, said 90%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 7.3 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.1 "Housekeeping was great, according to 71%."
    • 7.0 "Internet works."
    • 6.7 "Rooms are ok."
      5.3 "Only 53% thought the shower was ok."
    • 5.4 "Average value."
    • 5.0 "Average comfort."
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    Overall rating

    8.9 Excellent
    Based on 1,249 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
    • 8.3 "Breakfast is good."
    • 6.8 "Service is ok."
      6.1 "Only 61% thought the service was professional."
    • 6.6 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 5.3 "Rooms are ok."
      5.8 "Only 58% thought the shower was ok."
    • 3.5 "Not very comfortable."
      2.1 "79% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."
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    Overall rating

    9.0 Excellent
    Based on 1,295 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.1 "Easily accessible by car, said 91%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Breakfast is good."
    • 8.2 "Food is delicious."
    • 7.4 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.4 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 5.7 "Rooms are ok."
    • 3.5 "Not very comfortable."
      2.3 "77% said rooms were small."
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    Overall rating

    8.3 Excellent
    Based on 878 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.2 "Easily accessible by car, said 92%."
    • 8.2 "Breakfast is good."
    • 7.9 "Good cleanliness."
      8.0 "80% said rooms were clean."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.3 "73% said the concierge service was amazing."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.7 "Internet is average."
      6.8 "68% thought the wifi quality was ok."
    • 6.2 "Rooms are ok."
    • 5.4 "Average value."
    • 5.1 "Average comfort."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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