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The staff was very friendly and helpful! The room was the perfect size for our short stay and very clean. The room we got was very quiet. The shuttle service was excellent and they are willing to pick you up at any time after the game! We got picked up from a gas station about a half mile from the stadium and the walk wasn't bad at all. The traffic was horrible so it was definitely a lifesaver! The check in and out was very easy. I'd definitely stay here again if I'm ever back in the Foxboro/Sharon area!
Location, facilities and breakfast all good Carpet in room had food on it, needed to be vacuumed. Beds were hard.
We loved the breakfast!
Noisy m, very very noisy. AC didn't work.
I liked that it was only about 25 mins from the boston area. We were only staying the one night but it was perfect to finally get a hot shower and some relaxing time in before jumping on the road the next morning. The breakfast was perfect for our needs. Hotel was very clean and quiet. The clerk at the front desk seemed to be bummed to have to work a friday night. He also looked like he just rolled out of bed and no name tag. Just felt a bit unprofessional. Really nothing to complain about.
If you are a non smoker- never never ever settle for one of their smoking rooms. Plus you'll be out at least $200 for something that's hardly with $50
Things were clean But would have liked things to be closer
The location was awesome... close to where we were going. The showers were disgusting, the blanket had a hole in them, for being a smoking room it smelled like pure stale cigarettes..
Location only Low quality, small room
It was economical. The hotel wasn't what I expected. We were intially given a room which had not been cleaned - ie. dirty towels and sheets. We complained and were moved to a new room. The facility was ok - the "continental breakfast" was a joke - I would probably not recommend this hotel.
The bed was comfortable, the room was clean, the service was friendly, the free breakfast buffet was stellar. Only complaint is that I had a little trouble finding the hotel within the plaza it's located in (the area is packed with restaurants and shops)
We had 6 Rooms for family funeral and stayed 4 days. The staff were very attentive, the rooms are large, modern and clean. The location was perfect for us, there are many dinning options available attached to Hotel, Legal Seafood, Starbucks, 5 Guys Mexican, there's a gym and pool with jacuzzi, that we all took advantage of. they also have a shuttle to mall across the street. I would highly recommend staying here.
comfortable room, great breakfast, dog friendly, warm staff I can't think of anything
The staff were really friendly. The restaurant on site provided a nice atmosphere for either a business dinner or a romantic evening out. The lobby had been remodeled. The rooms were clean. The location was great for any event at Gillette stadium. The rooms need updating. I walked in and my first thought was I should have just stayed at the holiday inn and saved my money.
modern, updated, large, clean and comfortable room We had a corner suite, which would normally be great, except the room next to us had an adjoining door and occupants who were up till after 2:30 am having loud discussions. We called the front desk twice, and security came up to address it twice, and it got better for a bit but never really died down. Nobody at the desk offered to move our room or offer any solution to us despite my telling them at 12:30 and again at 1:15am that we had a 2.5 hour drive ahead of us first thing the next morning. The front desk gal the following morning gave me 500 extra reward points, which is lovely, but I paid $200 for a room that while comfortable barely afforded us any sleep.
It was only 30 minutes from Boston which was great. And for the price you can'tell beat it. Very clean and everyone there was so nice and helpful.
The room service needed to be better Room service
Staff was excellent. Brunch on Sunday and the buffet was amazing. Pool area is dangerous with tile . It is very wet around the pool with slippery tile. They should have installed rubber mats around the entire pool area.
The bed was very comfortable, and it was very clean. I was also a big fan of the indoor pool and the service. The room was a tad small, but a minor critique in my mind.
Loved the bed pillows and the comforter wish I can take those home lol
The staff was very friendly, room was big, clean and very comfortable. Would recommend this hotel to anyone.
Big room, comfortable queen beds, clean, beautiful decor.
Had pack and play as a crib with no mattress for our son definitely not good for toddlers or infants. The only good thing was the breakfast that you had to pay for and for the price of the room there should be some sort of complimentary breakfast. I could keep going but I was not satisfied at all.
Location The bathroom was dirty and had mold all over the shower. The room was rather run down.
It was a relaxing and enjoyable time There were ants in the kitchen area of the suite and there was mold on the ceiling above the bathtub
Comfortable bed, 12pm checkout and good breakfast Pool/hot tub need a good scrub...very dirty
Room was nice, clean and has lots of amenities. Staff. Was friendly and helpful.
Friendly staff and great accommodation for the price. The room was very clean and comfortable and the continental breakfast was delicious. The location is a bit far from downtown.
Friendly staff, clean rooms
Bed was comfortable, room was very clean and staff was friendly. Nothing.
Room, pool, jacuzzi, restaurant, friendly & helpful staff. We never left the property, & that was exactly what we were looking for!
Our room was nice, clean and spacious. My only complaint was that there was no window that could open for fresh AIR.the ac/unit is set on temperature so it goes on and off. I like my room real cold when I sleep. That's all. I enjoyed my stay.
Super friendly and accommodating staff. Easy to find location. No complaints!
The lady who checked me in was extremely helpful and friendly. Every time I've stayed here the folks that work here have made the check in and out experience quick and pleasant. Have to use your credit card. No cash accepted.
Allison Wright the Front Desk Manager went above and beyond to accommodate my plans for my surprise night for my parents! She was gracious, professional, funny and overall perfection! Having a manager who is that kind and helpful makes all the difference! Big thank you to her and all she did!
Very friendly staff, comfortable bed. Bathroom shabby, hot water tap in room didn't work.
I stayed for Valentine's Day, the pillows were overly south so they had no support. The comforter had been washed so many times that the cotton on the inside panels had balled up and every time I went to pull the sheets up it felt like I was grabbing wads of paper. During my stay the fire sprinkler pipes bust in the main lobby at 4 am. The fire alarms went off and after about 20-30mins the staff told everyone to go back to their rooms. The hotel didn't offer a discount or reemburstment at all due to this issue. It seems like housekeeping doesn't come around often to collect plates because no matter what time we arrived or left there were always plates outside of rooms. Also guest at this hotel have to pay for parking which is $12 a day which I was unaware of at time of booking. I will not be staying here again
A good value compared to other local hotels. Room with double beds was spacious and clean. Bathroom was clean and large. We were touring colleges and it was very close to Boston College. Lack of sidewalks. Had to drive around block to get breakfast. Not a major issue. Also room key didn't work for parking garage had to use intercom to be let out.
the staff was friendly and courtous. no free internet
Quiet, comfortable & and clean room. With light traffic only minutes from Boston! Parking fee.
Front staff were great. Price was ok. Room was very clean, well appointed. Bed was surprisingly uncomfortable, could hear toilets in other rooms flushing (very strange. Maybe it was just our room?) way, way overpriced room service ( no lie, charging $18 for eggs and sausage, $50 for a $9 bottle of wine).
I liked the conveniences offered. The staff was friendly .very clean . None.
location and convenience ok for my purpose
Amazing hotel in a great location. Two exits away from a stop to the T in Boston without the Boston price. Also located near some great restaurants in Needham. I will definately stay here again! Rooms were spacious and staff were extremely helpful. Hotel also has a shuttle to Boston. Only thing I didn't care for was the price of parking ($12 per night), but it's a fraction of the cost of parking in Boston.
Bartender very friendly ... Bad falafel burger
The room was a great size, quiet, very clean & comfortable with simple decor. No hot tub/sauna
Very friendly staff. Nice, clean rooms. Free shuttle to train into Boston.
rooms very nice,shuttle service to metro very much appreciated The breakfast is not very good and twice there we're a lot of things missing,toaster not working well. the man working in the breakfast area seemed overwelmed
Location and friendly staff. It was clean and comfortable. The gym has all the basics, the pool and Jacuzzi were clean and never crowded. The have an area to sit and relax. This area has comfortable seating and a tv. It was close to the main town, there is a large mall with restaurants. Short drive to the Blue Hills and only 25 minutes from Boston. I had a very relaxing experience and look forwarded to returning. Pillows were too soft.
Beds Room was not made up one day
Convenient location , and lots of choices for the breakfast . Nothing fancy , but a lot of choices for the breakfast . The gym and pool were a nice addition as well . I would have liked to see more selection of snacks for purchase . At least offer some healthier options .
The hotel was easy to find, check in was quick, and our room was in excellent condition. Coming from the other side of Boston we had to go through some heavily congested areas, but this is not the hotel's issue, though it would affect us choosing it in the future.
Swimming pool No continental breakfast
The hotel was packed but when I went to take a shower the water was nice and hot, the staff is friendly, the hotel is mostly clean (saw a few hairs here and there). The hotel is about 3 miles from the Xfinity center and has great rates! If I were going to another concert at the Xfinity center I would definitely stay here again! The mattresses are super springy in an uncomfortable way, making this hotel not ideal for an extended stay.Note to the hotel please add vending machines. Also Kayak please note that you give the option for smoking rooms while the hotel is completely smoke free (I am ok with this but others booking a smoking room may not be.).
Comfortable bed, good location. Would consider it again.
Housekeeping never came one day - no contact to inform me of any issues or reasoning why. Otherwise a fine stay.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
It was a nice, large room with a large bathroom. The breakfast was lacking. 30 minutes after it opened, many trays were empty and were not refilled during the time we were in the dining room.
The hotel and our room were very clean and fresh feeling. Our room was very roomy and the beds were extremely comfortable. There really wasn't anything we didn't like. We were visiting our daughter at Berklee College of Music in Boston. So, if anything we wished the hotel was a bit closer to her. Otherwise, we truly enjoyed our stay.
Comfortable bed, location, breakfast
The wrool pool in the room I loved it
The pillows + beds = the most comfortable hotel bed I've ever slept in. The first two nights we had some issues with a few loud guests staying on the same floor as us. We told the staff the next morning, and they were very attentive to the issue. Thankfully, the guests left soon after.
Breakfast was very good: Restaurant environment was neat and clean, sufficient sunlight and eating atmosphere Front desk reception was very friendly No
The staff provided the best service for any help!
It was new and clean. Staff were very friendly. Office chair in room did match desk height. Limited walking options for dining.
My boyfriend and I checked into this hotel in an attempt to get sleep after a late flight back from a business trip, before heading back into the city for work in the morning. We checked in around 2:30 AM, and there was a line of 2 people ahead of us, waiting for service, at 2:30 AM. It took us about a half hour before we had a room key. We went up to the room, finally, at 3AM, to find that there was NO HEAT on in our room. We turned the heater up as high as it could go, but we were not warm for the first couple hours we were there. We both stood in the hot shower and tried to warm up. This was the most miserable stay I've ever had at a hotel. I can understand if the heat issue is a way to save money, but it shouldn't hurt your customer experience. The minute a customer books a room, turn the damn heat on.
The Staff were all exceptional and the place & room was clean.
Staff was great, easy access to stadium. Low score on comfort because the bed quality was poor and found ourselves waking up several times in the middle of the night to find a comfortable sleeping position.
Pool, 1st floor, friendly sheets looked slept in(very, very wrinkled), next day asked to have sheets/towels changed, Bed sheets, same ones. I know because 1st day I noticed a spot that was still there, was same sheets. No free coffee for guests???, no fruit or anything for guest. very pricey should be something for guest.
Extremely clean rooms and facility. Completely as described. Complimentary breakfast is far and away better than any other hotel I've ever been at - better breakfasts exist, but not for free...... Service excellent as well. We've stayed here once before and it's hard to imagine staying somewhere else when coming to the Boston area, unless pragmatically I had to stay in Boston proper.
Excellent location. Nicely appointed. Good value
The room was very comfortable and much quieter than other places we have stayed. Breakfast was substantial Did not feel the room was thoroughly cleaned. The carpet was not vacuumed nor was the bathroom floor cleaned.This was not on arrival but after the first day
Staff went out of their way to accommodate an early check-in. Different breakfast on the two mornings showed both variety and intelligent planning. On Booking.Com, this hotel advertises that it is "close" to the commuter rail station. We chose it on that basis, as we wanted to avoid Boston prices by taking the train into the city from a reasonably-priced suburban hotel. However, we don't think three miles is "close".