Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Shangri-La Hotel
Top Wellness Hotel

East Side Railway Station, 1002 Jianshe Road, Shenzhen 518001, China
+86 755 8233 0888

£101+

Overall guest ratings

8.6/10 Excellent
Based on 5,169 reviews

Review highlights

  • 9.2
  • 8.5
  • 5.9
  • 4.8

Good to know

  • Friendly service
  • Train station is close

Nearby

    show all

    About

    This family-friendly Shenzhen hotel is located in the business district, within a 10-minute walk of Luohu Commercial City and The MixC Shopping Mall. King Glory Plaza and International Foreign Trade Center are also within 15 minutes.

    Less More
    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Spa
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 5,169 reviews
    • 9.2 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
      8.4 "Management was excellent, said 84%."
      8.4 "84% said the concierge service was amazing."
      8.2 "82% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 7.9 "Good breakfast."
    • 7.9 "Good bar."
    • 6.4 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.9 "Average value."
      6.5 "The price was ok for 65%."
    • 4.8 "Rooms are not good."
      2.0 "80% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      3.4 "66% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      1.8 "82% criticized the small bathroom."
      1.5 "85% thought the tv was sub-standard."
      3.5 "65% had problems with the shower."
      3.8 "Air conditioning was criticized by 62%."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      2.5 "75% complained about the elevator."
    • 3.9 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    • 3.4 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.8 "82% criticized the small bathroom."
      3.8 "Air conditioning was criticized by 62%."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 671 reviews
    • 9.3 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 7.7 "Good breakfast."
    • 5.8 "Average value."
    • 4.8 "Rooms are not good."
      2.3 "77% said rooms were small."
      0.2 "For 98%, the rooms looked old."
      3.4 "66% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.9 "Not very comfortable."
      2.3 "77% said rooms were small."
    • 3.6 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 878 reviews
    • 9.0 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.8 "98% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 5.0 "Rooms are ok."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.9 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 3.2 "Quite uncomfortable."
      2.0 "80% said rooms were small."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 2,998 reviews
    • 9.1 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
    • 8.7 "Very nice wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.5 "Management was excellent, said 85%."
      7.6 "Housekeeping was great, according to 76%."
      8.4 "84% said the concierge service was amazing."
    • 6.6 "Internet is average."
    • 5.0 "Rooms are ok."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.4 "Not very comfortable."
      2.0 "80% said rooms were small."
      1.8 "82% criticized the small bathroom."
    • 3.3 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 620 reviews
    • 9.3 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% thought it was easy to get to the train station."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 5.8 "Average value."
    • 5.6 "Internet is average."
    • 3.8 "Rooms are not good."
      0.2 "For 98%, the rooms looked old."
      2.2 "78% said rooms were small."
      3.1 "69% complained about the bathroom."
    • 3.7 "Not very comfortable."
      2.2 "78% said rooms were small."
    • 3.4 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close