Overview

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Hotel Serenella

Via Staffalo 1, 25019 Sirmione, Lombardy, Italy
+39 030 916 010

Call

+39 030 916 010

Overall guest ratings

7.9/10 Good
Based on 1,085 reviews

Review highlights

  • 10.0
  • 8.9
  • 8.6
  • 4.3

Good to know

  • Great desserts & fruits
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Safe
    • Fitness centre
    • Free parking
    • Private beach
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,085 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "100% loved the sauna."
    • 8.9 "Breakfast is good."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.1 "Management was excellent, said 81%."
      8.0 "80% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.6 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought parking was inexpensive."
    • 6.4 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 4.3 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      2.4 "76% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      4.5 "55% found problems with the furniture."
      2.9 "For 71%, the rooms looked old."
      3.0 "70% thought they were poorly maintained."
      1.3 "87% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
      2.7 "73% had problems with the shower."
      0.5 "95% thought the tv was sub-standard."
      4.0 "60% said the bathroom was dirty."
    • 3.8 "Not very comfortable."
      2.4 "76% said rooms were small."
      2.9 "71% didn't like the uncomfortable beds."
      1.3 "87% criticized the small bathroom."
      3.4 "Air conditioning was criticized by 66%."
    • 1.1 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 954 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "100% loved the sauna."
    • 8.9 "Breakfast is good."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "Management was excellent, said 85%."
      8.0 "80% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.8 "Location is great."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% thought parking was inexpensive."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 4.2 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.5 "75% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      4.7 "53% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
      2.6 "74% thought they were poorly maintained."
      1.2 "88% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
      2.4 "76% had problems with the shower."
      0.5 "95% thought the tv was sub-standard."
    • 4.1 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      1.2 "88% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    • 1.1 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    Based on 119 reviews
    • 8.8 "Breakfast is good."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.3 "Management was excellent, said 83%."
    • 8.2 "Location is great."
    • 6.2 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      2.4 "76% said rooms were small."
      3.0 "70% complained about the bathroom."
      2.8 "72% didn't like the uncomfortable beds."
      3.1 "69% thought they were poorly maintained."
    • 3.5 "Not very comfortable."
      2.4 "76% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."

    Overall rating

    7.3 Good
    Based on 10 reviews
    • 8.7 "Breakfast is good."
    • 8.7 "Location is great."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great desserts & fruits"
    "Friendly service"
    data provided by TrustYou

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