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good location in city.
The location was excellent and its breakfast. Since it was freezing and there was a lot of snow, I used the parking facility. They charged 390SEK and the parking was outside!! The car was covered with ice and I could not open the trunk! I found it not to be correct to charge 390SEK without telling that the parking is outside.
The hotel itself is beautiful and in a great location on the water. Also, once I had gotten back home I realised that there was a small overcharge on the bill. I e-mailed about it and they fixed it (credited my card) immediately. The gym was a little small.
Amplasarea The rooms are very small. The accomodation is not a 5 stars hotel.
The hotel was in a very central location. The room althougt not very big it was really nice and very clean. Breakfast was a bit expensive but was nice after all. Definatelly value for money.
Excellent location, and good breakfast buffet Basic and small rooms, even if we upgraded to a superior room in order to have harbour views. The restaurant run out of foods for dinner and only have two options.
The sea view was espectacular and the rooms also
The hotel has a good location, very nice views to the harbour and the staff is very professional. No complaints.
Excellent view over the water, but that's about it! Wifi worked reasonable. One of the worst hotels I ever stayed at! I wonder how they got those 5***** ?! It is more like a reasonable 3*** hotel. Very small room. The bath leaked (was fixed the next day though). What the hotel presents as a gym is not gym at all - the small room with the ceiling about 2 meter high, so that you can not stand on the cross-trainer without damaging your head. The equipment is literally falling apart and rusty. It is simply dangerous to try to use that so called "gym". And then the hotel sells vouchers for an extrenal gym for 150 sek, which is under reconstruction. The sauna doesn't get hot - 80 c after 2 hours! I haven't expected that kind of things from Radisson sas and I am hugely disappointed with them.
The room was lovely with a wonderful view of the water
Location, staff, views, food. There is a club downstairs that is open until 3 am fri and sat nights. Due to the loud music it was impossible to sleep until they closed.
Hotel was well situated, close to the Old Town, and transportation links. Breakfast was substantial. Room was small, despite having a King Executive Room
Amazing design, great location, luxurious. Breakfast was very good
Location, breakfast, comfortable beds
the marble shower
Comfort, hospitality and a wonderful breakfast buffet.
the breakfast was great. The staff was rude and HH Points were not honor because I did not pay for the room even though I stayed in teh room
exeellent staff, extremely friendly
Good location, friendly staff Verys small rooms, almost no place to stand if you add a baby bed, very noisy airco, noisy closing of the entrance door of all the rooms
Great location with good view, nice breakfast and equipped with all the necessities.
room is small
Location and friendly staff Bathroom quite small; door could not close
The staff were very accommodating and made sure I was comfortable.
Excellent high standard hotel. Friendly and professional service.
very clean room, nice located in city center, friendly staff, fantastic breakfast our room was really chilly and we had to ask for an extra radiator. Two separate beds are always a minus when you travel as a couple..
yhIt is a very nice hotel with good location. The room was very clean and nice. I wish that the breakfast was not so expensive. Maybe a good offer that incloude the breakfast.
The good service and great rooms They were doing renovation work, and could improve information about the noise that it causes in the rooms
the lobby bar with life music the rooms and the surroundings are very old
very comfortable bed and linengood reception area/bar and staff food not hot enough at buffet breakfast
location, breakfast, clean, staff no bath, cold room
The breakfast was good, staff wonderful, bar and food fantastic and for someone visiting for the first time they Swedish fare they presented was legitimate and very very good No indoor pool Or jacuzzi, but no one can have everything!
nice quiet room and excellent location and very good breakfast
Mid size cosy hotel with a maritime atmosphere in the very nice Gamla Stan. Having forgotten my powersupply for my laptop I was very happy by all the efforts made by the hotel personnel to find an appropriate solution for me. 2-3 people shifting gear at once to help me out. Great service written in capital! n.a.
Nothing to like. This is not 5 stars hotel. Maximum 3 stars. Windows was broken. Too small rooms.AC Not working. Expensive and breakfast is not included.
good theme, nice ambience breakfast was apalling. Quite the worst arrangements I have experienced in 5 years of frequent business travel. No fitness facilities. Expensive internet facilities. Overall overpriced
Nice and clean rooms even they are quite small. Breakfast does not include to the room price but it is good. Quite hard to get a taxi.
My husband and I loved that all was authentic ART, and so easily followed with the captions. We thought the decor was so real, tangable, and so much History to be shared; added to the time there. The location was super to enjoy the OLD CITY. Thank you so very much! We would have liked a place to have a night-cap, glass of wine in the eve, on the premises, Rather then walking the streets looking for a place to rest and talk, and then returning to sleep.
I havent feel stars more than three
location, nice rooms no free internet (even in the lobby) is not from this time
Staff was great. Location was perfect; in the heart of historic area.
Nice and helpful staff Bang and Olufsson equipment not in all rooms
Excellent location, very clean Fairly expensive, small room, limited dining options
The location was great. Since it was my first visit to Stockholm the sites, people, lights, boats are excellent whether you visit in the summer or winter months I have allergies so there must have been dust in the rooms and I continously was sneezing
Location and design breakfast requires more variety
The hotel was lovely. The room was huge and the bathroom had a rain shower and huge jetted tub. Cannot wait to go back!
High ceil, beautifully decorated room: fabulous bath and shower, hardwood floors, large and airy. Luxurious Duxiana bedding and linens. Hotel breakfast was terrific with many options. Located on a major street in Stockholm, the Diplomat is a short walk from everything. I will definitely stay here again. I don't know what room another traveler got that was tiny -- but my room was huge.
Beautiful, quaint hotel. Lovely staff and nice cocktail lounge. The room is small but has everything you need including decent minibar. It is easy to walk to Gamla Stan, Skansen or the Vasa. I would definitely stay again A little hard to get luggage upstairs. Breakfast gets crowded but the quality is excellent.
beds, elevator, bathroom,quiet loved everything
Pleasant and helpful staff.
Comfortable, professional staff, good facilities, great central location.
rooms are bit small and complicated (steps)...
We stayed only one night at the hotel, but the room was good, the whole atmosphere was excellent and the breakfast was fine. Also the hotel personel we met were very pleasent and polite.
excellent location, helpful staff front desk daily cleaning was very fast and not first class
good spot, convenient for sight seeing It's a 3 nights stay in the hotel. On the 2nd day, hotel move all my personnal belongings to another room by neither asking my opponion nor informing me about the change. And on the 3rd day, my door key is diabled without any reason. I feel that the hotel doesn't welcome me at all and allowing such unprofessional things happen which seems like a hint that they want me to leave ASAP.
Good location for old town, good breakfast Tired & small rooms (certainly not 5* or even 4* standard), staff variable - some unhelpful & indifferent
Breakfast is excellent.... Bath room quite small....
Location, polite staff Definitely not a five star hotel - have not been renovated for some time, rooms cosy
Location You can hear the people on neighboring rooms
the location of this hotel and the beds it was rather noisy, we slept on the left side of the hotel, on the ground floor was the kitchen and transportation of all kinds of things like the carbage, early in the morning
Sorry, not much to say, The room was smelling, i think it is from the rubbish bin which we can see from the room we stayed. Some views are ok. The room was too small, both my husband and i cant hardly move. The toilet and shower was not up to the std. I was disappointed and the weather was not good either. Both make my day miserable. (Mrs Pihl)
the style of the hotel and the location
Proximity to most museums, good shopping and restaurants. Perfect buffet breakfast. Nice pool setting in vaulted basement. The early (06:00) morning wake up call by the garbage truck in the alley.
The hotel was very central, the buffet breakfast offered good variety and the cleaners didn't come too early! I would have liked the option of having tea and coffee in my room.
the breakfast was outstanding.
This is a charmingl hotel in great part of Stockholm, Gamla Stan. The front desk staff are all very freindly and accommodating. The room was great and very well maintained. Great bathroom and loved the shower! The breakfast was wonderful with a large selection of hot and cold dishes. Just down the street is a great Italian restaurant, Ristorante Bettola Di Papa Sisto.
The good location (in the center of the old town), very good breakfast
The room was in the lobby, about 95degrees in temperature and had a window at street level so the window could not be left open. The street was a pedestrian street filled with people out for a party. It was loud. I booked myself another hotel. I would never stay here unless you can sleep through anything. Room location, temperature of room, unfriendly staff, noisr
Great location, good staff - friendly hotel no
perfect location - very close to most city attractions, quiet street, cosy nice looking rooms, attentive staff car park area is not near the hotel that can be inconvenient if you expect to use the car often
location, style, breakfast parking facilities
Cozy and clean! Too too too small room
Great location, friendly staff, nice breakfast, good value for money Room could have more space
Russian speaking stuff!!! Expensive
very friendly atmosphere. very good location for sightseeing in the old town the room was very small.
Ambiance is great
Good location on Gamla Stan, helpful&friendly staff, interesting interior of the hotel, nice breakfast.
Very neat and cozy. The style is something special: lots of curiosity items, antique furniture, good books. Obviously this hotel is run with love and care.
The hotel is conveniently located in "Gamla Stan", the old city. The furniture and the collection of antiques and memorabilia are very nice.
I loved this hotel! It was in the perfect location--right in the centre of the old town, near the palace. Everything was very professional. The breakfast has plenty of selection. It was a great value for the money. No negatives
Location, staff Very small rooms No taxi access (50m walk)
Positive staff! Terrible food! Tiny! Noice from outside and other rooms!
Excellent location. A fun hotel, simulating a ship, complete with loophole windows and polished brass. Very clean bathroom, but no place to put your vanity case. A nice glass of port, compliments of the hotel - delightful! All in all, a warm and welcoming hotel. No bar. No proper breakfast room, so I opted to have my breakfast in a nearby café.
Location on the first place, historical, "lobby" and the breakfast. Extremely small room. 2m x 2,2m plus 2m x 0,9m (bath)
Good location, nice b'fast & WIFI and very cheap if compare to another 5* hotels
Staff on reception were very helpful No plug in bath or basin, very poor room amenities, dingy decor, high price (compared to Radisson)
It's proximity to Central Station (train and metrostation). My room was not entirely clean (e.g. there was human hair in the bathroom). And also the corridors were not clean (mostly dust).
Great location, good idea for the shop to sell food at reasonable prices. Hotel mainly for business travellers, lobby ok for a drink but not for someone to sit down and read as the lighting was poor, no croissants for breakfast, would expect a flat- screen tv in room.
I attended a conference at the Swedish parliament so that the location was perfect. Though I wasn't on vacation, the churchbells from the nearby church did make me feel as if I were on vacation.
It was wonderfull old hotel in the historical parts of Stockhol. A lot of nice antik things, etc. Small rooms.
Fantastic interior Poor breakfast
everything. (decoration, staff, breakfast, service...) If U are a solo woman traveller, you can take surprise and really happy service from them. The hotel is in the centre of old city so it can be big, but the atmosphere and decoration is perfect and really clean. You can feel you are in the 4 star hotel in the old city of stockholm. Staffs are really kind and helpful. I needed to take a train at 8:30am but the breakfast started 8:00am because it was weekend. I told staffs about my train time, and they started the breakfast 7:30 just because of me. I was really happy and thanks to them. no tub. but no matter.
Lovely building and very nice staff. My room was unheated on my arrival and I felt very cold during the night. I only realised that the heater wasn't on after I failed to warm up.There was also a shortage of fresh fruit for breakfast but I liked the fresh orange juice.
furniture, location, uniquess no
Great location and friendly stuff!!! Parking situation
Everything was just right. The location is spectacular, the service and facilities were excellent, the room was clean and the bed was comfortable. If I had to pick a highlight, it would be breakfast (variety and taste).
I got a women's room. Small accesoires but it made me feel welcome. It's situated in th best part of Stockholm, old town. The carpet. No bath tube. The room was very very warm even though no heat was on.
Nice and central position; nice hotel for those who like antiques and old fashion furniture
Acces to veranda - no enough place fot customers
Good location for Gamla Stan and the shopping district. The hotel is completely worn out and seriously needs renovation. Most of the staff were inattentive. The price is for the location and the name but not right for the overall value received.
The bar and lobby area a lot of of people there all the time so it felt alive the first impression is that it need some renovation all over and i do not like the dirty carpets
The hotel is superb!! Great location - and one of the best hotels we know - and because of that, we come back time after time. Langsholdt, Sarpsborg.
Good location for my goals for the trip to Stockholm Refurbing going on.
Location, views and the charm of staying on a yatch.
Very good location - right by the old town. Nice staff. Free internet connection on one computer at the reception. Very nice buffet breakfast - lots of choice and everything was very fresh. Very comfortable bed. Beautiful boat - lovely carpeting everywhere. You may be a bit daunted by the shower at first - it is connected to the wash basin tap, so you draw a curtain around yourself and have a shower on the floor. You cannot have two people in the bathroom at the same time. There is also not much room in the room to move around. And we stayed in the First Officer's Cabin! (10 metres squared.)
nothing the hotel is dirty ... i even went to the WC and it was too dirty they didn't clean it at all. thanks god i stay one night only
Good location, close to the old town and the central station The breakfast could have been a little better, it lacked proper cheese and salami, and the vegatable was not very fresh. Also the breakfast room was very small, with a very few tables, yet too many people.
Location is perfect - right beside the Old Town, but away from traffic and tourist crowds. Staff at the reception is very helpful. Wi-fi lan with free internet. Beds, although rather small, are pretty comfortable. The shower is tiny and dull. And be prepared to suffer rocking - it's a ship!
Good restaurant on board, wonderful location and friendly staff make a stay in Stockholm pleasant.
Great Location! And the idea of staying in a boat is quite nice as well! Close to everything in Stockholm. Most of the main places of interests are walking distance. Employers were nice and professionals. Restaurant have a great view of the lake and city council. Breakfast was also nice! Will definely stay here again in my next trip to Stockholm! Bathroom was a bit tiny but was sufficient for my needs. To be honest have nothing to complain about!
Sauna,breakfast, staff, cleanliness. Construction in front of hotel - not their fault, and they do forwarn guests.
It was so convenient for Gamala Stan, Central Station, Tunnelbanna. It was quiet. The views were great. The breakfast was good. I loved my cosy cabin. Great to come back to the boat after a hard day sightseeing. The coffee was rotten but surprisingly that seems to be the case everywhere in Stockholm.
good value for money but still comfortable, clean and has character
This is a fun, unique place to stay and is a great value for the price. The location is fantastic and the place is in nice condition. Breakfast was impressive. It was really fun to get a taste of what ocean liner travel was. It wasn't a problem for me but it is tight quarters. If you want a lot of space, this might not be the spot for you. Both the hot water in the shower and the internet were a little spotty at times. Not terrible, but not 100% consistent. I still really enjoyed my stay though and would happily stay again.
Very convenient location. Great breakfast. Small, but quaint rooms had a very nice feel. Excellent value for the money.
size of room
rooms clean and modern, staff exceptional, and pefect location
I like best the location and the breakfast. We have asked for a two twin beds and as they didn´t have one when we arrived, they asked us more money for a two twins room. The reservation was made a long time before.The room was very cold and they proposed us to wait to the following day, because they din´t have someone to see it.
The reception staff were very helpful in arranging both dinner reservations and reservations for boat tours. Natalie and Hugo were exceptional and are good ambassadors for the hotel The Asian restaurant's wait staff were too busy and forgot simple things like water when asked for it. They were not knowledgeable about the meals printed in the menu.
Excellent breakfast, perfect location It was a strange smell in the bathroom
Location and service
The bar inside the hotel was very elegant and the foods,sushi and desserts were fantastic. The hotel is not clean
central location. beautiful building room was extremely small. breakfast buffet was poor. parking arrangements confusing and unclear.
Fairly unkempt, old hotel with tiny rooms. Not great value for money.
I booked the "small room" which was offered at a very reasonable rate and was delighted with the room, whilst it was smaller than the normal rooms due to a very good design it still felt spacious and luxurious. The gym which Berns guests can use at the grand hotel was also excellent and a real treat to use. Excellent location and friendly staff.
Location ,comfortable bed and room. Free wi-fi.. Better housekeeping
The atmosphere was perfect: ancient building in the heart of a fascinating old city; and yet spotlessly clean, well-appointed and comfortable. The breakfast was extensive and extremely good. The welcome we received was very friendly and staff were always most helpful. The hotel's flexibility with accommodating a guest arriving early from usa was very much appreciated indeed. I loved the hotel, but I notice that whilst the website does say that "there is no elevator", it does not explain that there is a steep spiral staircase. Beautiful as it is, this would be an impossible hotel for the elderly or even slightly disabled.
Great location, friendly staff. very personal only a small number of guests A bit hard to find the place and you need a pass code to get in after hours
central location, charming decor, fantastic comfortable beds, friendly staff
the location is perfect as it is in the middle of the old town. I stayed in room 5 which is the top floor, giving you the best feeling of the old building you are staying in. Very nicely decorated. shower / toilet area was slightly small.
The location and the "cosy" room. No lift and narrow stairs if you have much luggage.
Unpretentious but with lots of character! Warm, friendly, small hotel in the heart of the old town. Some small things like the bathroom sink doesn't drain well and "kitchenette" was an exageration! When someone was in the room above us, it was noisey as there are bare floorboards.
it was the most different place we've ever stayed, built in 1607 but now with marble bathrooms, it was right in the middle of the old town & you felt like you were stepping back in history, there were even ghost tours beign given under our window on weekends, staff was very quick to accomodate requests (for a replacement lamp & larger cups) and helpful with directions. the lighting was much to dim, you could only read by one of the lamps
The Hotel Sven Vintappare is a quaint inn which features warmth and hospitality in the heart of Stockholm. Though the Inn still has all the charm of the original building from the early 1600's, the amenities have been very nicely detailed to add comfort to the stay. Staff at the Hotel were very friendly and served an excellent, healthy and balanced breakfast in the morning. The Cafe at the ground floor was a welcome treat to 'come home to' in the late afternoon. I would definitely recommend a stay here for travellers looking to experience a sense of the Old City... whether here on vacation or business.