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The room was very nice, very clean and stylish The gym was a waste of time, way too small, no equipment
The staff were very friendly and helpful. The furnishings etc were quite tasteful, and well thought out. Not enough lounge space for residents to use. On Xmas day we could not use the pool area, as it had been commandeered by the restaurant, which left us high & dry
The staff was extremely professional and the hotel is truly a five star with the most breathtaking views of the sea. The food is well prepared and tastes devine.
Nothing stood out at all as being particularly exceptional. A run of the mill hotel that served a purpose but I would not recommennd it to anyone. Layout of the bathroom (open plan) was not good as it should in my view be separate from the bedroom. Hot breakfast items (sausages, bacon etc.) were luke warm despite being first into the dining room at 0630. By the time I had sat down to eat them they were cold.
Secure,free parking. Nice area in town. Clean,comfortable room. Good, tasty food. Nice service and very pleasant staff. Long wait for one lift (as the other one was being repaired) or we were asked to use the trade lift (through the kitchen). In restaurant the air conditioning was slighly too cold.
to view the beach/seaside every morning
The staff were incredibly courteous and helpful. The lifts were not working most of the time and created frustration. I walked up 17 floors on 5 occasions. Two lifts for 18 floors is really a bad design.
This a lovely hotel with fabulous views over the bay at Port Elizabeth - the staff are very courteous - the restaurant is also excellent The only downside was the strength of the wind - it's not called the Windy City for nothing
I moved to this hotel after a very bad experience at another 4* hotel in Port Elizabeth the night before. Everything at the Radisson were miles better than at the hotel I stayed at the night before: the staff of the Radisson were all very professional, the service outstanding and the hotel itself beautiful. Breakfast was perfect. My room was quiet and very nicely decorated, with a view over the beach that is hard to beat.
The hotel has first class facilities and our room was superb with exceptional sea views. The restaurant was also good. I would thoroughly recommend staying here. There are only two lifts which can be a little frustrating.
Proximity to the beach, the pleasant swimming pool and the restaurant was good. Directions: One needs to stay on the R102 for almost 6 km before it becomes Russell St., This needs to be clarified.
The meal at the restaurant was excellent Nothing
The staff was extremely friendly and very dedicated. The view from the terrace is amazing!! N/a
Very nice location, great restaurant, amazing view when having brekfast in the morning.
coffe making facilities shower looked grubby
Its location - close to a lovely beach. Not all channels were available on the TV as indicated!
Comfortable room. Good location, next to the aquarium and close to the beach. Short drive to the boardwalk. Good breakfast selection. Slow internet which kept failing - not very helpful, especially when charged by time spent. At the time of our stay there was a large party of youngsters who were very noisy.
Friendliness of staff
Excellent rooms and good dining/bar area
Small, friendly, lovely restaurant, good food and outside sitting area No lift
People are friendly
All staff were very friendly and helpful with whatever you request from them - Very proffesional from entrance to the room service.
the wellcoming staff was excellent and very dedicated room service was very poor (food, cleaning on call, etc). No means to arrive to the city center
the room interior was superior no room services for the night
Our booking (of the same afternoon) hadn't come through so we were unexpected guests. However, the receptionist took care of that. The food we ordered through room service was good. The only reason to stay in this hotel was the convenience of the position, not too complicate to find as we were traveling on the N2. As it turned out it wasn't as convenient because it was quite a bit off the highway. Breakfast was not included which made the price too high.
Cleanliness and the manner in which I was made to be welcome, from arrival to departure.The honesty of staff. Left an expensive cell phone behind and was informed of it very quickly and it has been recovered. It was so easy for it to have found a new owner. No mirror close to a seated position and plugs for hair drier and shaver completely useless. Maybe the lack of a desk mirror would alleviate the problem.
Staff exceptionally friendly and competent.
clean, no mess no fuss,
The hotel is ideally located for visiting P.E. and only a short walk from the main Promenade and Boardwalk area. The reception staff were extremely friendly and helpfull. Acually thought the breakfast price was expensive.
Free parking. Location (near to the port, airport,beaches and city. Friendly staff. No free internet. No restaurant except for breakfast.
Room Service menue was an availability nightmare with 75% of what was offered out of stock, beds were horrible, showers were tiny....
The staffs were able to organise our trip to see the WC football match They need to add a door to separate the room from the bathroom/toilet
Very central location and spacious accomodation. Staff very attentive. Only 2 channels DSTV. Lack of parking within the enclosed yard (plenty on street parking)
I didn't have a problem with the hotel, however the booking I made through booking.com was a bit of a messup as they were expecting me to leave every day, and every day I had to tell them I in fact was booked in for 3 nights! Very frustrating, but didn't ruin the holiday.
I booked a room with view on the lagoon.i received confirmation from you.and I got a room on the commercial gallery.the guy at the reception did nothing for us? No discount and no room change
On arrival at reception the receptionist could not find any record of my booking even after showing her our confirmation print out from booking.com
The good food at your restaurant!
It is near the beach The fact that they made us going all the way to the bank to get proof of payment while they could just have requested it in advance.
Everything besides the internet access at the hotel was great - The system you have in place for guests to hook up to the internet is terrible - we had a problem - and it seemed there was no one able to help us except after hours.
The room was very big, comfortable and clean. A very good restaurant.