Overview

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The Cascades Hotel at Sun City Resort

Sun City Resort, Pilanesberg, 0316 Sun City, North-West, South Africa
+27 145 571 000

£166+

Overall guest ratings

7.9/10 Good
Based on 612 reviews

Review highlights

  • 8.5
  • 6.9
  • 4.8
  • 4.4

Nearby

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    About

    With a stay at The Cascades Hotel at Sun City Resort in Sun City (Sun City - Pilanesberg National Park), you'll be minutes from Lost City. This 5-star hotel is within the region of Pilanesberg National Park and Mogwase Shopping Center.

    Rooms

    Make yourself at home in one of the 243 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Encounter the local wildlife with a safari, then enjoy recreational amenities including a casino and a golf course. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Hot tub
    • Childrens programmes
    • Laundry facilities
    • Golf
    • Child pool
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 612 reviews
    • 8.5 "Breakfast is good."
    • 6.9 "Pool is mediocre."
    • 6.3 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 6.2 "Location is acceptable."
    • 6.1 "Average amenities."
    • 4.8 "Disappointing food."
      4.0 "For 60%, the dining experience was not enjoyable."
    • 4.4 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      2.5 "For 75%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      0.8 "92% found problems with the furniture."
      0.0 "100% said the bathroom was dirty."
    • 4.1 "Value below average."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
      2.0 "Dirty pool, said 80%."
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    Overall rating

    7.9 Good
    Based on 250 reviews
    • 8.7 "Breakfast is good."
    • 6.4 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 6.2 "Average amenities."
    • 6.2 "Location is acceptable."
    • 5.3 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.4 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 4.3 "Value below average."
    • 4.0 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
      2.9 "For 71%, the rooms looked old."
    • 3.5 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 2.6 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 354 reviews
    • 8.4 "Breakfast is good."
    • 7.0 "Good pool."
    • 6.5 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 6.3 "Location is acceptable."
    • 6.1 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.6 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      2.3 "For 77%, the rooms looked old."
      0.9 "91% found problems with the furniture."
    • 4.4 "Disappointing food."
    • 4.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.1 "Value below average."
    • 3.3 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
    View all review categories

    Overall rating

    8.0 Good
    Based on 6 reviews
    • 4.3 "Rooms are not good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    data provided by TrustYou

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