Overview

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The Cascades Hotel at Sun City Resort

Sun City Resort, Pilanesberg, 0316 Sun City, North-West, South Africa
+27 145 571 000

£194+

Overall guest ratings

7.9/10 Good
Based on 612 reviews

Review highlights

  • 8.5
  • 6.9
  • 4.8
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    The Cascades Hotel at Sun City Resort features an airport shuttle (available 24 hours), a golf course, and a casino. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Peninsula, one of 2 restaurants, serves international cuisine and is open for breakfast. 3 bars/lounges and a free water park are other highlights at this luxurious hotel, and rooms offer up nice touches like bathrobes and slippers.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Hot tub
    • Childrens programmes
    • Laundry facilities
    • Golf
    • Child pool
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 612 reviews
    • 8.5 "Breakfast is good."
    • 6.9 "Pool is mediocre."
    • 6.3 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 6.2 "Location is acceptable."
    • 6.1 "Average amenities."
    • 4.8 "Disappointing food."
      4.0 "For 60%, the dining experience was not enjoyable."
    • 4.4 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      2.5 "For 75%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      0.8 "92% found problems with the furniture."
      0.0 "100% said the bathroom was dirty."
    • 4.1 "Value below average."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
      2.0 "Dirty pool, said 80%."
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    Overall rating

    7.9 Good
    Based on 250 reviews
    • 8.7 "Breakfast is good."
    • 6.4 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 6.2 "Average amenities."
    • 6.2 "Location is acceptable."
    • 5.3 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.4 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 4.3 "Value below average."
    • 4.0 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
      2.9 "For 71%, the rooms looked old."
    • 3.5 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 2.6 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 354 reviews
    • 8.4 "Breakfast is good."
    • 7.0 "Good pool."
    • 6.5 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 6.3 "Location is acceptable."
    • 6.1 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.6 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      3.5 "65% said rooms were dirty."
      2.3 "For 77%, the rooms looked old."
      0.9 "91% found problems with the furniture."
    • 4.4 "Disappointing food."
    • 4.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.1 "Value below average."
    • 3.3 "Not very clean."
      3.5 "65% said rooms were dirty."
      2.9 "71% thought it was rather dirty."
    View all review categories

    Overall rating

    8.0 Good
    Based on 6 reviews
    • 4.3 "Rooms are not good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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