Overview

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Grand Surabaya

Jl. Pemuda 21, Surabaya, Indonesia
+62 315 450 888

£21+

Overall guest ratings

8.4/10 Excellent
Based on 727 reviews

Review highlights

  • 8.4
  • 8.2
  • 3.2
  • 2.9

Good to know

  • Clean pool area
  • Spacious rooms

Nearby

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    About

    Grand Surabaya offers an airport shuttle for IDR 100000 per vehicle one way. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool and a bar/lounge are other highlights, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Coffee shop
    • Airport shuttle
    • Business centre
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Air-conditioned
    • Pets not allowed
    • Free parking
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 727 reviews
    • 8.4 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
    • 8.2 "Location is great."
    • 7.9 "Good service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 5.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 3.2 "Food is inedible."
      0.0 "Unclean dining area, according to 100%."
    • 2.9 "Awful breakfast."
    • 2.7 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 1.3 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Good to know
    "Clean pool area"
    "Spacious rooms"
    data provided by TrustYou
    Photos
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