Overview

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Grand Surabaya

Jl. Pemuda 21, Surabaya, Indonesia
+62 315 450 888

£20+

Overall guest ratings

8.4/10 Excellent
Based on 650 reviews

Review highlights

  • 8.6
  • 8.2
  • 5.5
  • 3.3

Good to know

  • Clean pool area
  • Spacious rooms

Nearby

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    About

    Grand Surabaya offers an airport shuttle for IDR 100000 per vehicle one way. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool and a bar/lounge are other highlights, and rooms offer 24-hour room service and LCD TVs.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Pets not allowed
    • Free parking
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 650 reviews
    • 8.6 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
    • 8.2 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 7.4 "Good location."
    • 7.2 "Good cleanliness."
      8.9 "89% thought it was clean."
      8.1 "Clean pool, said 81%."
    • 5.7 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 5.5 "Average amenities."
    • 3.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.1 "Food is inedible."
      4.7 "For 53%, the dining experience was not enjoyable."
      0.0 "Unclean dining area, according to 100%."
    • 2.7 "Awful breakfast."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Good to know
    "Clean pool area"
    "Spacious rooms"
    data provided by TrustYou

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