|"Good and helpful staff."||(in 14 reviews)|
|"My room is very clean and comfy."||(in 18 reviews)|
|"Breakfast team was super!"||(in 10 reviews)|
|"The shower outlet smelled horrible"||(in 1 review)|
|"poor service from the reception staff"||(in 3 reviews)|
|"The staff is not helpfull"||(in 4 reviews)|
|room is old||in 74 reviews|
|first room||in 54 reviews|
|reception staff||in 47 reviews|
|breakfast was good||in 29 reviews|
|location is good||in 28 reviews|
|great hotel||in 21 reviews|
|bed is comfortable||in 12 reviews|
|swimming pool||in 11 reviews|
|reluctant to help||in 9 reviews|
|several times||in 6 reviews|
|smelled horrible||in 4 reviews|
|surabaya||in 3 reviews|
|compressors||in 2 reviews|
|idr||in 1 review|
Located in the heart of Surabaya, this spa hotel is within 1 mile (2 km) of Mpu Tantular Museum and Surabaya Town Square. Surabaya Zoo and Tunjungan Plaza are also within 2 miles (3 km).
based on 141 reviews
Policies vary by room type and provider.
Mercure Surabaya is located at Jl Raya Darmo 68 - 78 in Tegalsari, 2.4 miles from the centre of Surabaya. Mpu Tantular Museum is the closest landmark to Mercure Surabaya.
Check-in time is 14:00 and check-out time is 13:00 at Mercure Surabaya.
Yes, Mercure Surabaya offers free Wi-Fi.
Yes, Mercure Surabaya offers free parking.
No, Mercure Surabaya does not offer free airport shuttle service.
Mercure Surabaya is 7.4 miles from Surabaya Juanda. Mercure Surabaya is 44.5 miles from Malang.
Yes, Mercure Surabaya has a pool on-site.