Overview

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Shangri-La Hotel
Top Business Hotel

168 Ta Yuan Road, Suzhou 215000, China
+86 512 6808 0168

£100+

Overall guest ratings

9.1/10 Excellent
Based on 2,332 reviews

Review highlights

  • 9.5
  • 9.4
  • 8.7
  • 6.3

Good to know

  • Professional service
  • Wonderful sightseeing
  • Luxurious Hotel
  • Great view

Nearby

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    About

    Located in Suzhou, Shangri-La Hotel Suzhou is in the business district and convenient to Hanshan Temple and Lingering Garden. This 4.5-star hotel is within the vicinity of Tiger Hill and Pan Gate.

    Rooms

    Make yourself at home in one of the 390 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and an outdoor tennis court. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. This hotel has 3 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programmes
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 2,332 reviews
    • 9.5 "Incredible bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 9.4 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.7 "Generally very clean."
      8.3 "83% said rooms were clean."
      9.5 "95% thought it was clean."
      8.9 "Clean pool, said 89%."
    • 8.2 "Breakfast is good."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      7.3 "73% found the restaurant service to be one of the best."
    • 6.3 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      5.0 "For only 50%, the bathroom was ok."
      6.3 "63% thought the bathroom was big enough."
    • 6.2 "Average value."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 209 reviews
    • 8.4 "Breakfast is good."
    • 7.5 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.2 "Good location."
      8.4 "84% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
    • 6.0 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
    • 5.5 "Average comfort."
      5.1 "Only 51% said rooms were big enough."

    Overall rating

    9.1 Excellent
    Based on 1,539 reviews
    • 9.5 "Excellent wellness & sports facilities."
    • 8.4 "Breakfast is good."
    • 7.7 "Good service."
      8.1 "81% thought the service was very professional."
      8.9 "89% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
    • 7.7 "Tasty food."
      8.0 "Yummy desserts, said 80%."
    • 7.4 "Good location."
      8.4 "84% liked the proximity to sightseeing."
      8.0 "Easily accessible by car, said 80%."
      7.4 "Near to public transport, according to 74%."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
      5.9 "59% found the grounds not bad."
      5.9 "Acceptable kids facilties, thought 59%."
    • 5.9 "Rooms are ok."
      6.2 "62% thought the bathroom was big enough."
    View all review categories

    Overall rating

    9.5 Excellent
    Based on 513 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 8.9 "Great service."
      8.5 "85% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 8.0 "Food is delicious."
    • 7.7 "Good location."
      8.1 "Easily accessible by car, said 81%."
    • 6.8 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.1 "For only 51%, the bathroom was ok."
    • 5.8 "Average value."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 69 reviews
    • 8.5 "Breakfast is good."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.0 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Wonderful sightseeing"
    "Luxurious Hotel"
    "Great view"
    data provided by TrustYou

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