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The indoor parking
The room wasent too warm and the bed was very comfy. Staff very nice
every time we walked into the hotel it was wow,decor was beautiful,food good,liked there being afternoon menu,and for our short stay it was fine the traffic noise in the bedroom was a bit over powering
We were a group of 4 adults (2 with special needs - 1 wheelchair ) The staff were very helpfull however the lifts were very tight fitting for wheelchars and luggage. This i have to say is the only negative i can say about the hotel. The rooms are extremely comfortable, decor of hotel beautiful...restaurant and food..delicious and reasonable. The location is ideal especially if your intention is to go to a show in the Royal theatre which is right beside it. All in all, we had a very enjoyable stay, staff were extremely courteous and helpful, and i would have no hesitation in staying in the Harlequinn hotel or recommending it in the future. It is not very accessible for parking, we parked behind it in the Royal theatre parking and when we got in the staff told us that there was parking available somewhere else however it is very confusing and not very clear as to where this parking area is or how to get to it. That is the only thing i can say!!
The decor was fab and it was soooo clean. The bed was very comfy Not one thing
The rooms are very clean, warm and comfortable. Location is excellent
The hotel was very centrally located and extremely comfortable. The only glich was that when I went to pay for the room (we were on a room only basis) I was also asked to pay for two breakfasts which we did not consume. The reception did a check but apparently some people had had breakfasts and charged them to my room.
Great stay friendly staff ,great food ,pleasant surroundings,well appointed for both shopping and entertainment all in all a pleasant stay .
Hotel was new, shower was excellent. No bar of soap, only liquid soap.
its next door to the Royal! the rooms are nicely decroated! there is not enough seats in the bar area, we had to go back to our room with our drinks
Room was lovely. We paid €79 for the room which I think is good value. Breakfast wasn't included but we just paid extra for it. Modern surroundings. There were workmen quite visible. Breakfast wasn't especially nice (White pudding was very poor, no brown bread).
Were allowed to check in early an duse the leisure facilities after check out time Receptionist seemed more interedted in having a conversation about her social life over the phone than assisting us.
Terrific room, big bed, very clean, lovely furnishings.
Convenient , very clean , comfortable , food really good . None.
Reception staff & Breakfast staff really friendly and helpful. Staying 1 overnight to attend a wedding. Hotel easy to find, well signed posted
I really liked that the owner gave us two rooms in spite of the fact that Booking.com had not passed on the reservation. Not only gave us rooms, but gave us two upgraded rooms. I did not like that Booking.com had not passed on our reservation.
clean comfortable room, nice new bathroom. bar / restaurant popular with the locals so a busy place, breakfast was very good. staff helpful. we stayed here as it was near to Knock airport for our flight, nothing really in Swineford, to our knowledge
The location suited our needs. Every thing of the highest standered. Staff very pleasant ant helpful .Food exellcent . I would have pereffed a top sheet in use with the quilt but this is a personal thing with me also a bottle of water in the room for drinking.
Hotel was very easy to find and equipped with everything we needed during our short stay my friend's meal was undercooked
Comfortable, friendly. Carpark.
staff, modern and well appointed room, food large red stain on carpet in room, the lift was in a poor state, damaged furniture in alcoves on the stair, made it look like a rough house.
It was conveniently located for an overnight stop en route to or from the airport. The town itself was a bit too quiet.
The cleanliness of the hotel was second to none.
The receptionist (short blonde hair)was very nice and helpful considering she was also working in the bar. The kettle didnt work in our room but that wasnt a big deal! The phone is too far away from the bed also (room 100)
The room was well laid out and spacious. The bathroom was excelent.Every staff member we encountered was plesent and efficent The prices on your web site were higher than we paid thru a third party booking agency.
Wonderful stay from check-in to check out. Welcoming, friendly staff, knowledgable about local sights. Superb bedroom and ensuite, with an amazing view and high standard of cleanliness. Food and wine were delicious but over-priced, which put us off eating in the restaurant on our 2nd night.
THe View from the room and as it was lower than the raod no noise from traffic and staff were very nice Bar area and eating area are all the one not great fan of this
i enjoyed the spa,relaxed and chilled atmosphere
Nice room, Good Bed, Good Food, Good view from the room - would recommend it Only negative - there should be instructions on how to operate the Apple TV - Surround Sound!
Very responsive to our requests for fixing several maintenace problems. Quiet, relaxing atmosphere, great food, both breakfast and dinner. Lower level rooms have great views of river, but have little privacy. Maintenance should be improved.
FRom the moment we arrived we felt relaxed the hotel is cosy, like a home away from home. The staff can't do enough for you. Breakfast was absolutely delicious. The hotel bar was really lovely. The pool/jacuzzi was brilliant, we went early morning it was pure heaven to relax in the jacuzzi over looking the estate. We really fell in love with Mount Falcon! Only criticism is the restaurant/bistro is very expensive for very small portions, less frills and more good, reasonably priced food would make this hotel perfect.
Wow factor when you pulled onto the estate, very ornate and posh. The grounds are beautiful and the rooms very nicely decorated. Our room was on the side of the building and there was no way to regulate the heat, the room was very hot and the windows only opened approximately 4 inches, never cooled down, so sleeping was a challenge. Get a corner room or go on a cold day.
Helpfulness and courtesy of the staff
Wow!! What a fantastic Hotel, this has to be a dream combo. Spa for the ladies and the best salmon fishing in Ireland within the grounds.
I liked the spa facility, convenience to the local town and I enjoyed walking the beautiful grounds. I would like to high light the efficency of Gabreilla in the spa.
The hotel is quite beautiful. The wood and turf fire gives a fantastic warm and homely feel. The staff are friendly and professional. The rooms are excellent. A wonderful place to stay.
Staff very helpful and friendly. Beautiful surroundings, close to town and local amenities. Rooms lovely, food lovely, atmosphere lovely. I think that the leisure facilities are excellent, but they need to enforce the rules a bit more, and deal with noisy children etc.
Excellent accommodation; friendly, helpful staff; very comfortable and relaxing. The service at breakfast time did not match the otherwise excellent experience.
This is one of the best hotels I have ever stayed in. From the moment you went through the door the staff make you feel like your the only one that matters. Restaurant and food was super. Room was very big and well laid out. Would definately recomment this hotel . Only complaint was that there were too many children at the hotel as it was Easter weekend. Don't think it's really a hotel suitable for children.
The dinner was not great at any price; at €64 it was dreadful. The bar food was fine, as was the breakfast
It's closeness to the Knock Shrine
There tended to be a lot of crumbs on the floor of the lounge in the reception area - people having food and leaving bits and pieces on the floor.
large clean comfortable room. bath aswell as shower no great atmosphere in hotel. very dim lighting in room. need a central bright light for reading
Free parking, quiet rooms, good restaurant and good breakfast. Would have been nice to have had wifi in rooms and not just in public areas
The staff at Knock House Hotel are very pleasant and the service is very good. The hotel is very convenient to Knock Shrine which was the purpose of my stay. Whilst Knock House is located ideally for access to the Shrine, it is also remains secluded and is great for privacy. There is a very genuine friendly atmosphere in the hotel and staff and guests really enjoy each others company. I would certainly recommend the hotel to travellers of all type, whether those on pilgrimage, those on a family break, or even those who just want to get away for a few quiet days.
Peaceful and quiet. Could have been nearer a larger town
Breakfast room staff were helpful Hotel was quite dingy and rundown looking
Friendliness of staff
The room was clean, and the hotel had immaculate gardens. The spa area is very dated and the jacuzzi smelt very bad. make sure you take your own swim hat and towel to avoid extra costs. The internet costs 1 euro per 8 min, which is a little steep. I felt the whole hotel experience was designed to extract more money from you. Also who ever decided that ironing board in cupboards were a good idea, have you tried using an ironing borad in a cupboard whilst ironing??? The hotel is very dated exept the reception area. You get what you pay for.
good location,relaxing environment It is becoming dated and showing signs of age except for front of house/foyer area
Staff Service The heating wasn't on in all of the hotel so our room was very cold and it was the same sitting in the bar.
Facilities were good, with the pool and the leisure centre on site. No
We liked the outside gardens and the bar/restaurant area was a very relaxed environment. It was a very old hotel. The swimming pool/leisure area was very detached from the hotel. You could hear through the walls. Also, the kids meals were very over priced.
The Hotel was very welcoming. Staff were very friendly. The evening meal in the Brosna Restaurant was very good. Location was lovely with its gardens and proximity to the Brosna river/weir. No - although I felt that the viewing area/cafe overlooking the pool was somewhat dull and uninviting . It seemed that the Hotel needed some "freshening up" in places
Staff very helpful and pleasant. Leisurely walk into town. Bar and food a little expensive
the service was good, food was of an average standard and reasonably priced. Bar prices were not extorionanite, nice surrondings. some of the decor was a little dated.No facilities for smokers.
Its location The breakfast was very sparse
quiet friendly atmosphere
friendlyness of staff,
Friendly staff and a warm room. Reception area was cold and dreary. However the rooms were warm and clean. The breakfast was very poor with stale brown bread.
Service at check in and check out was relatively slow.
friendly helpfull staff. nice food. comfortable bed. room was nice amd warm despite it being really cold outside. really enjoyed it nothing really.. possibly slightly bigger telly in room but thats nothing major
The comfort an d the dinner. No
Would have prefered to have a duvet rather than blankets on the bed
staff very helpful and friendly especially paudrigh,entertainment very good and a peaceful atmosphere good for relaxing
Large room, clean carpets and furniture, good cable TV. Breakfast was adequate, bar service good. Pleasant helpful staff. Reasonable price. It seemed a bit tired and could do with sprucing up. The bathrooms and some TVs were old fashioned and seemed to have passed their 'sell-by' date.