Reviews for Thrifty in Hartford
- All reviews 100%
26 Nov 2017
Pros: The car was ready when we arrived at 5am in the morning!
Cons: Too bad the agent didn't explain to us at pick up that we could drop off at another location prior to the 5am opening of the main center. We just happened to find the second location at 4am when I saw the shuttle. This would have saved me worrying about the tight schedule we had for the morning. As it turns out, the staff at the second location was super accommodating and got us to the airport in record time.
12 Nov 2017
Pros: Good value, nice vehicle A little distant (at least in travel time) from the airport and and limited staff (one agent) made pickup slow
11 Nov 2017
Pros: Car was nice but a little dirty in the exterior
Cons: Wait in line was ridiculous. Completely understaffed.
6 Nov 2017
Not enough shuttles
Pros: The price. Although the car we actuality rented was a few dollars cheaper when wet booked last minute. We were also able to cancel easily.
Cons: We stood outside waiting for the Thrifty shuttle while every other rental car company had at least two of their own shuttles come through. I booked a car through budget while standing there after seeing 3 budget shuttles pass and then we got on the next budget shuttle and there was still no Thrifty shuttle!