This hotel is not that good if compare to other hotel that around this hotel!! After reach this hotel only realize that with this price can get better hotel surrounding this hotel. The staff here not friendly at all!!! They give me a feeling that they don like Asian!! Or looking down on Asian!! :-( None
Inside the room was clean and nice. The free breakfast was decent. they were construction crews working very loudly at 0830 and the stairwells were so dusty from the construction it was a safety hazard. plus the only elevator kept breaking and I had to take the stairs to and from the 7th floor.
Clean rooms, good breakfast with a lot of choice and a nice view to the city (12.th floor), helpfully staff, very central in city. A few rooms have only very little windows where you can't see anything. Loud in the morning, the walls are clairaudient (the room-service starts early, so you might wake up)
The lcoation was good and the door staff were helpful The room was dingy and the breakfast wasn't good. The table had little bugs running around and it was dirty.
friendly staff, very good buffet breakfast for the less price, there are hundreds of options in the same area, with the same quality, so after staying in elios the night we had reserved, we found a hotel (liberty 3) just 20 metres away with the same characteristics that was 30% cheaper, so we moved.
The rooms are large and clean. The staff are excellent, very helpful and proficient in English. The included breakfast is tasty and fresh. The beds are quite stiff, in the typical Asian style. The noise from the street can be quite loud, but this seems to be unavoidable in Ho Chi Minh City. Location is not very far from the main sights, but involves walking along very busy roads.
I saw fantastic presensation of the hotel throughout my stay,,well worthy of a repeat visit.
The room is clean & comfort The lobby counter is too small and the processing of checking in & out was too long and the services of the staff not so happyly.
The hotel has a convenient location and a free shuttlebus.The rooms are clean and the bed's are great! The food in the restaurant was also very good, overall we had a very pleasant stay. Although the food was good, it was also a bit overprised. Unfortunatly for us the breakfast was not included. And every time we had to wait very long to get our food.
the free city center shuttle bus the swimming pool closes so early
Very nice 5 star hotel.Nice and large room.Nice swimming pool.Had a very good rate(115 $).So good value for money Quite far from central Saigon, were most hotels and activities are.You have to take taxi, very cheap and takes from 10 to 30 min;depends on traffic and motorbikes;Surroundings of hotel very bad with only bikes workshops.Food at hotel rather expensive, but was quality
Good location No complaints. Staff were excellent.
location is good and service is good the room is a little bit noisy and there's one room even without window but the charge is the same.
hospitality of the hotel staff. room is narrow, not fit for western people. shower room door is leaking water out.
Location Breakfast area too small to accomodate all guests at morning peak hours.
Helpfull staff. Great location.
We were very happy with the location, great view of the city and river, great amenities in the hotel, rooftop pool was cool! Great restaurant and decent menu. Service was exceptional. Jacky the Guest Service/Concierge was wonderful, very helpful with local tips and keeping us girls safe! Will definitely stay here again when I'm back. Some updating could be done but we did notice construction was underway on some floors so I'm sure that's happening.
The staff were excellent, very friendly and very helpful if you wanted advice on where to eat and what to do. They even made restaurant and tour bookings for you, and the tour were not expensive either. The nightclub on level one is noisy if you are staying on levels two or three. Fortunately, we were staying on level seven :)
Third time in this hotel, and I'll repeat for sure
The executive deluxe does worth the money. The room is extraordinarily clean. Receptionists and hotels boys are very helpful. The location is perfect. Restaurants and shoping areas are nearby.
Central location in District 1. Great breakfast. Everything you need around the corner. Friendly staff. I will stay there again, next time. If you are on leisure, arrange your own taxi transportation..if the hotel arranges for you, it is more expensive then if you do it yourself.
Good hotel in the non Western side of town where you won't get ripped off for food and drink. Hotel was very clean, breakfast was excellent and the staff were really friendly. Not like the expensive hotels on the other side of HCM city there's a nice vibe around the area with lots of travel agents where you can book trips etc. Nothing to complain about
The bellboys are very helpful, especially they help guests have problem to cross the busy street acorss the hotel. Some of the reception staffs are not so friendly when they are busy i.e they don't smile. Their service is quite slow when checking out.
what i like is convenience for tourist to shop and eat what i dislike is during my stay i request for a 30min to use the shower room after my half day tour and i have an early check out at 8am instead of 12pm an go for my half day tour and the staff told me i have to pay to use the shower room and the breakfast is cold
location. room was quiet. ir room Internet. service level in the restaurant.
the massage the noise from the air-condition central unit out side my window
good location; the reception staff (especially the 2 girls that did my check-in and which work in the late afternoons/beginning of night) were extremely nice and careful; good breakfast;
Staff very polite and helpful, good location, quiet and clean. Nice simple design.
Ability of staff to speak english especially in restaurant also willingness to provide coffee making facilities
Abikity of most staff to speak english and avaulability of western food and an airconditioned dining room
Very friendly staff Appointments about pickup times for tours should be observed more secure (one hour and a half waiting is not a funnt experience)
Great room and very clean. The breakfast is very small in food selection. A better breakfast would be good.
Good Service, Good Location, Great Suite
Helpful staff and clean rooms. Centrally located. Very helpful staff specially when a cyclo tried to overcharge us the staff came to our rescue. Photos in Booking.com is little bit exaggerated but our room was really nice. Very good value for money (USD33 per night) which was including breakfast. Breakfast was simple but there was nothing to complain about.
your staff no
The friendliness of the staff and how helpful they were.
Very friendly and helpfull staff! Quite rooms decorated in a colonial style.Taxi's right outside for transport anywhere in HCMC.