Very accommodating staff and clean design. Overall a great hotel for the price. no
The staff was incredibly friendly and the happy hour after a long ride on complimentary bikes was a nice way to end the day. I missed having a hot tub or sauna.
Room appointments, cleanliness, breakfast room very pleasant, drinks in the evening, pretty lobby, great location for our events. Needed more light in the room at times. It was hard to see where the hotel was, coming in from the highway because only one side was marked well.
the location the food the service the room - the view and the spa couldn't drive to my room
Location was excellent, nice and clean surroundings, excellent views Layout of room, little odd, tv cabinet was facing the door (no place to sit in front of tv). Almost all programmes on tv had a fee associated, which really surprised us (especially, since the daily rate is towards higher side)
Everything! Top notch from the staff, to the room, to the grounds, to the food...I could not ask for a better experience, and I cannot wait to return!
The staff were very welcoming and professional. The bar was good fun and the food excellent. Breakfast was also very good. Our room was a long way from the bar and restaurant. Walking between the two in heavy rain was no fun! Sometimes housekeeping were a bit slow.
The view of Golden Gate at night is priceless
Beautiful location. Large comfortable room. My room was a long walk (down a steep hill) from the restaurant and parking.
The location is awesome. It's so close to so many activities during the day and night. We only did a small fraction of the activities available. Also, the restaurant and bar have fantastic food and atmosphere. The guests next door to us had a dog that barked often. We found that the hotel staff had left two bags of earplugs in the room. Was this a solution to the barking dog problem?
Location was excellent, with views of nearby Golden Gate Bridge. San Francisco skyline was also visible across the water. The room was large and very comfortable. The setting was lovely and peaceful. The meals, though well presented and tasty, were overpriced. If we stayed there again, we'd probably go out to restaurants in Sausalito.
Great historic location. No airconditioning....bad on warm night. Breakfast was expensive and not good.
We equally enjoyed the view from the glass-enclosed porch of our historic building of the San Francisco skyline and the stunning panorama of the bay under the Golden Gate Bridge.
The hotel is quite lovely, with a nice deck overlooking the bay. The hotel is located next to a restaurant with outdoor seating, which is quite noisy, even after midnight. Parking for the hotel is a city lot; they will "validate" your parking ticket, but will charge you for it on your bill.
Sitting on the deck overlooking the water enjoying breakfast in the morning and wine and cheese in the afternoon. Beautiful setting.
The location is stunning with an amazing view of the city accross the bay from the outside decking, take your breakfast tray out on to the deck on a nice day. Even number rooms look out over a very busy adjoining restaurant deck which can be pretty noisy.
Location. Deck. Wine hour!
Easy proximity to shopping & restaurants - lovely views of water & boating. great staff
Convince cleanness nice restaurant The expensive fee for flippin parking in your garage felt like we got robbed leaving S.f
Location in the center Hotel very impersonnal, nothing in the bbathroom, such as shower cap, glass,or shower gel.
Room was really big and comfortable. Location is very convenient for shopping and entertainment in SF. Wifi is not included and has to be paid separately.
Smoking room Too many conferences
The location was really the best and only great thing about this hotel. I still can't believe they don't have valet parking. At over $200 this place should be able to park your car. To have to pay over $100 to park my own car is the main reason I will never retrurn to this hotel
very poor internet connectivity despite high prices for it
It was walking distance to the club we went to. The bathroom wasn't as clean as it could have been.
The tavern in the hotel was fantastic and upscale; excellent choice. The room was spacious and comfortable for a family. The lobby and hallways are a bit sterile, could use more modern, less noisy design.
Parking very very very expensive
Very friendly service. Very convenient location. Very good value.
dark room with a small window
It was very pleasant, well-appointed, and conveniently located near the ferry to San Francisco. Staff members were helpful and courteous. The hotel restaurant was excellent.
The hotel was a perfect ending to our week long trip no
The room was absolutely gorgeous as were the lodge facilities including a pleasant restaurant. The service desk was particularly helpful with information and there is access to lodge bicycles for free to allow you to ride around this idyllic environment. They also allowed us to leave luggage and ourselves until late when our plane journey resumed. No
Great location! Near the bay, ferry, shops, restaurants, cafe, small fishing pier for the kids, walking path and grocery store. Views of the city and GG Bridge. Need any fishing tips for you and the kids? Talk to Ron at the grocery store meat department, the guy is local and a great resource.
They are doing the right things. attention to detail was very apparent.
Location was nice and the city keep it really nice care. Also the resturant was really good. The housekeeping need ots of improvement.
Staff, location, cleanliness, room décor, feel.
The Inn was great for breakfast and late evening - I was not expecting that, and the food and the service was so good that I did not eat anywhere else. Outside the lobby is a very nice seating area for meeting friends. The room and bath were spacious. It was quieter than I expected. I was near the ice machine, either nobody else used it, or the room was insulated enough that the noise didn't come through. The pillows - usually I ask for extras, not necessary at The Lodge. The pool was lovely, there wasn't enough seating - a group of non-swimmers had taken over the cabana, as I was alone, I had to join a family group, which is okay in some countries, in California it felt like I was imposing.
Wine and nibbles People in the next room had a party on Sunday night. Called the front desk 3x... 10:30, 11:00, 12:30. Finally they did something at 1245. People left, but 2 drunk girls kept on yapping until 1:30 am. Never again.
Sounded like I was in an apartment complex. Stomping on floor above started at around 5am. 0 water pressure. Just a little dribble coming out of the shower head. Did not get a good nights rest at all.
Location, fireplaces, front desk staff. Old building with loud A/C units, and fan. Housekeeping was moving furniture above us and continuously banging the floor at 8 AM.
Friendly atmosphere and close to waterfront attractions . Evening wine tasting was lovely - can recommend this hotel
the bed is amazing and the front desk is helpful and competent the parking was valet only and the price was $42 a day(its not going to be cheaper anywhere else) but the bellmen were not very friendly and were not happy to repeatedly get the car for me.
the location is excellent. our room was very noisy from staff running up & down the metal stairs, The fire alarm went off twice during our stay waking us up, no apology from staff or managment.
location-concierge-home-like lobby-inviting-great restaurant booked king room on line-got there and had a queen-very disappointed-have a queen at home!!
Staff was friendly and helpful....nice location close to North Beach and Fishermans Warf. They did not have an express check-out system. You had to go to the front desk and do it the old fashion way.....not a big deal but you need to plan for it accordingly.
Location was good, hotel was available when I needed to be in SF, within walking distance to Wharf, decent on-site restaurant. Distance from elevators to room.
Nicely furnished and the lobby area was a pleasant place to sit and chat over coffee or wine. Excellent location and concierge Alan was very helpful Room was a bit dark but not a major issue
location, close to transport,(excursions); winetasting every day 5-6 in the afternoon where one can meet fellow travellers. all good
Easy to get to places of interest and front desk staff willing and able to help. Small room
The bed was good. The room seemed clean and we did not find bugs anywhere. This motel was located very close to our family member we had come to visit, so in spite of the bad shower and T.V. noise, we would strongly consider using it on a future trip to CA. The shower head was terrible. We could get warm water for only a few moments and then it became scalding hot and if turned it down, it was freezing. The pillows are way too high for both of us, so we slept with no pillow each night. Walls very thin and our immediate neighbor kept the T.V. going till like 2 in the morning and then again by about 6 they would turn it back on. Hard to sleep with the noise.
Location and price It was a little seedy
Good value at a decent hotel. Couldn't access the closet - one of the queen beds blocked it.
Good price and location if you want to explore Muir woods etc. Bathroom was not very clean
The personale was very friendly, but there was not what I call a breakfast .... Only coffe and a smal cake. Breakfast could be much better otherwise they should write what it is.You feel a little cheatet with this , because they advertise it as breakfast and it is not.
The price, which you can't beat. Close to the high way, and the noise from the road was pronounced. I had to keep the fan on high all night in order to sleep.
Close to fine dining. Had a very comfortable bed. There was dead bugs in the bathroom for 4 days and the windows would not shut good had bad freeway noise. Also trash from people before was seen. I would not stay there again.
Rooms were quite big and comfortable. Many extras on the propert in an excellent location.
Front desk people were great we got in a little late. They kept the pool open for us which was a lot of fun. Then we relaxes by the fire pit. Great hotel just outside of San Fran.
For several years we have been using Best Western Corte Madera Inn as a favored place to stay when visiting the Bay Area. We like the shopping that is convenient to its location. San Francisco is just a hop away down the 101 and across the Golden Gate. The rooms are spacious and comfortable, also well appointed. Staff is courteous and helpful, and the free breakfast at the restaurant next door is really good. Some of the rooms sometime seem a little dated, but this is not a deterrent to us. It's a great location.
Bed was great. Room big. Good breakfast. Huge pool. Right off freeway. Would stay again. No elevator. Sink/vanity not enclosed in bathroom. No bar.
Convenience, price Motel-style set-up.
Seedy, bad smelling rooms. Did not feel clean. Never again.
The location was incredibly convenient.
Location Beds are too hard
The cleanliness and the location No everything was perfect
great view, fun nautical theme executed well throughout the hotel light switch in bathroom and the toilet paper holder were in odd places, but did not detract from the overall experience
Location Expensive parking, rude staff
This guest did not leave comments about this hotel.
The location is great centralized to were you can walk to Fisherman's Warf and other main attractions. Hotel was very clean and serve was great. No pool
Location to fisherman's wharf.
I loved this hotel. Very modern and very different! No
Location Rooms facing the street are extremely noisy like all the windows were open. Beds are very hard
Great location and very trendy
Tremendous character; felt right at home here. Location was great, just a block from the end of the Mason/Powell cable car line, a few minutes from Fishermans Wharf, a block or two from bus stops. Very quiet despite its location. Do not come here with lots of luggage - there's no place to put it. Rooms are small, beds are uncomfortable for couples. No place to put things, so you have to step over your belongings in your room.
The desk manager weas excellent Strike is bad poor service at breakfast
Great room in Tower section,with great view & very comfortable beds. Also very helpful concierge named Jeff. We had to remind them on two occasions to clean our room. On the day before check-out,our room was not cleaned or refreshed. This was really the only negative,apart from the fact that the drinks in the main bar are quite expensive.
Very convenient location.
great location rooms are too dated. needs major renovation. coffee bar in the middle of the lobby is too tacky for a luxury hotel if it is one.
The breakfast buffet and the beds were excelent. The site location is great and the building has a great history The service staff at the breakfast room was not good.
Location and view from room
the checkin was excellant, The room was great. The vallet service was very accomadating. called downstairs to get closet door fixed and the man who answered the phone was very rude.
The feeling, atmosphere of the hotel.
Its location was prime reason for choice Drinks and food too expensive
location! slight decripitude
The room was very comfortable, in particular the bed and pillows were comfy.
Big positives: cleanliness and size of room, very cheery staff, newer hotel. Somewhat kitschy decor that was also endearing . Cool rough hewn wood beams in room. As a former San Franciscan touristy Fisherman's Wharf wouldn't be my first choice but appreciated quietness of area. Far cleaner, quiet than Union Square or SOMA. Better value than Union Square, much nicer than motels on Lombard. Heard some guests making noise in hall in middle of night.
Quirky rooms decor & staff Lack of facilities no hotel bar or estaurants although there are independent providers attached to hotel. No pool.
Sight seeing and shoping No
Location to Fisherman's Wharf Walls were a little thin. Could hear the people below us. I was really excited about the rate I got for this hotel compared to other websites so I told my sister about it. She booked a room at this hotel for the following week and got a rate $110.00 cheaper than mine, higher floor and better view, so I was a little bummed about that.
evberyone was great and very helpful the location was perfect our view was a wall
The staff was friendly. Concierge restaurant recommendations on the money. The location was excellent. Rained the entire weekend-but no matter the hotels had huge umbrellas for their quests. Lighting could have been better when you entered the room (outside bathroom.) Prefer bathroom sink outside of bath/shower area. Allows two people to get ready at same time.
Excellent as usual. Staff very helpful with an early check-in.
Location location location The hallways have an unpleasant odor; however, the room did not - thank goodness.
Location and comfort
Location..decor...staff...service...all were great!!!
Concierge was very helpful in arranging airport transport, provided multiple comformations. Staff was very friendly and polite.
The room was quite nice. The staff was very curteous and helpful. The location is convienent. The price was reasonable. The pool was only available as part of the health club which annoyed me.
Beautiful interior design Expensive vehicle stay rate. Small room
The bathroom was nice with shower and tub. The indoor pool and Hot Tub were great for relaxing after visiting the sites. There was $25 per room charge for use of the pool/hot tub but this was small price to pay for this feature. Aggressive panhandlers all over the city.
I was very happy with the hotel, location in the city, the service & the staff. I couldn't stay longer.
Great stay at the Hotel Nikko, definitely pay $25 for access to the pool and spa.
Excellent location Good pillows, bed & linens I had a queen room, very small No remote control for the TV Long, long checkin/check out process. Gym in not complimentary
Great reception staff, personable, professional and friendly. Perfect location accessible to shops and restaurants!
I found the staff very friendly and accommodating. I would easily recommend the hotel to others.
location fees for everything including gym and even moving anything in the mini bar. grout in shower old and stained, toilet off center and wiggled.
Location Fees for Internet and gym. Additional fees for more than two adults.
They charge you extra for the health club, which is not that great - I found that to be offensive!
I really like the old-time feel of the building and it has been very well maintained. The office staff were kind and helpful.
How unique it is... Rooms small but well organized and works.
Good appearance and style Small room for the money and no AC.
Its a beautiful old inn. The rooms are huge with nice living rooms and big bay windows. Its the highest bed i've been in. The WIFI kind of sucked so it may not be great for biz travel if you need to be seriously online.
Loved it, can't wait to go back
Rooms were clean and staff was helpfull. Reminded me of a quaint European hotel Staff was disorganized, restaurant was expensive, no air condition.
Furniture, decoration and bath tub old style . very comfortable in general. The lobby,bar and restaurant beautiful ! Some more maintenance in room, one curtain not working properly, one light not working, fridge a bit noisy and one spider in one corner of the ceiling
the late check in at 3pm. it would b nice to see that info somewhere. i could have missed it though. Earlier check in would b nice. Otherwise nice place.
Very artistic No airconditioning There is only one elevator. Can get busy.
The decor was magnificent. Only problem was in the bathroom the shower was either too hot or too cold. The temperature is difficult to control. Also, they don't offer complimentary breakfast that you would get at a normal hotel. Plus the parking fee was $35/night which was definitely out of our budget. It was convient in location because it's only about 15 mins from fisherman's wharf and 10 mins from Chinatown. I would say my experience was alright with the hotel but I wouldn't stay at this hotel again.
The friendly staff and antiquated-design style. The bathtub was leaking water.
The staff , especially Katie at the front desk went above and beyond to make our anniversary stay wonderful. Nothing
Location, Comfort Parking way too expensive.
Concierge services was excellent
Great location, internet free with printer Rooms old fashion, a bit small, with old carpet
Staff pleasant. Able to check in early. Hotel located in union square.Please write at least 15 words
Convenient location on Powell. Pretty much at the centre of everything. Staff were very responsive. "on-site" parking as advertised was maybe 2 blocks away !! and the 2 rooms I booked were to have city views - one definitely did not and the second one had very limited views
Poor internet connetion
Walking distance to many sights. Too much furniture in small room. Strange smell in room and hall.
The staff were very helpful and the location was perfect for getting around. Ask for a quiet room at the back as street noises can be annoying at the front, on Powell. I would definitely stay here again. Panhandlers are a problem around Uniion Square, but they were not aggressive, just sad.
smallest room ever experienced for a first class hotel and not worth the cost.
Nice rooms - reminded my wife and I of our stay in Italy. Great location and staff.
relaxed and family like environment. Very well designed and pretty lobby. Too narrow corridor and small room.
Location Based on 1 experience, we did not enjoy our dinning experience. Food was not well prepared. However, our server was cheerful and above average in service.
Location was perfect for walking along the Embarcadero. Nice restaurant associated with the hotel. Was compensated for having to change my room from a City View to an interior room with a bottle of wine, free parking for two nights, and free breakfast for two. Staff was great. Noise from our room sounded like carts rolling down a hallway above us. Not all night, but late at night and early in the morning. Not undoable, just annoying for about an hour each time.
location Bed too soft
Good location, across from Embarcedero, near Ferry Building, nice restaurants close by. Staff very helpful. Recently renovated. Free Wifi. Room very small and claustrophobic because the window is totally obstructed from daylight on the outside.
The location was perfect for our 10 mile run Sunday morning. You have a great view of the bay bridge. The restaurant next to the lobby was really good.
The staff was awesome, friendly and very helpful. The room was amazing, super comfortable. Not much view but all you had to do was walk out the front door and the bay was right there. We had an amazing time. none!
close to areas we visted size of rm. ,the veiw,choice of t.v. channals, small elevator
Everything was great, staff, price, location, etc.. Everything was great!
Very clean, nice staff, great location
I was impressed by the styling and attention to detail at the Griffon. This very old building felt quite modern, and my room reminded me so much of my stays in Europe. The multinational staff was very friendly without being forced. The HVAC needs serious attention. While the flow and temperature were fine,there was an annoying mustiness throughout the building. No doubt an effect of being so close to the bay, but a thorough cleaning is in order.
Great location, nicely decorated rooms, very nice staff. The valet-guy ran a block and a half to get me a cab! Free WiFi. I really enjoyed my stay there.
Location very good for the main route to both shops nad the wharf. Room was very small and had an internal view ie a wall
The staff was attentive to your needs. Our room was very tiny with the sync outside the bathroom. I guess you get what you pay for.
Close to the wharf and waterfront Huge construction going on. Had to take side door, make shift reception area. Didnt really feel welcome. would have preferred to stay elsewhere had I known about it.
The place was gorgeous, clean and spacious But they were so understaffed. We checked in at 430pm and did not receive our crib for the baby until close to 10pm! We had to call them once to remind and I had to remind them at the counter when I came back from the store. We also added some items for them to bring up like baby shampoo and toothpaste, etc. when housekeeping came up at 930pm, he only brought the small items. I asked about the pack and play and he said they never told him. I assumed he was going to ring our toothpaste and the bedding for the baby, no. They didn't tell him about the toothpaste either!!!!! He had to come back twice!!! It was late and waaaaay past the kids bedtime. Sooooo annoying. The ladies at the counter made it seem like they would take care of everything but they didn't. One of them even asked me about the crib check in. Very disappointed.
Location was close to wharf activities Food and shopping choices were abundant. Location had some logistic predicaments Cable car hub is nearby but there was an accident so I had to take a bus but it didn't go to my END point and I had to walk 5 blocks UPHILL
I was here on business. I was very pleased with my room and the staff. My room was really clean and the workout room had many treadmills. The only thing negative comments would be minor so I won't even mention them. Thank you Hyatt !!
Price, Location, access to taxi's. I requested the earliest possible check in time, and after my flight landed on the day of check in, the Hotel text me and said that I couldn't check in until after 3pm. I didn't have a rental car so I had to drag my luggage around downtown SF. I also requested to have a room with a view and a room on the highest floor possible. I was put on the 3rd floor with a window facing the hotels interior roof top. Zero view. There were large cobwebs above the bathroom door frame, the top sheet of my bed was yellowed on the underside and there were a few small stain marks on the sheets that were either wine, juice, or blood. King size bed was not comfortable at all. I HATE the hotels TV/entertainment system. The remote has a rollerball to control a mouse on the screen that is so small you can't read it unless you are sitting in the chair at the desk. Least user-friendly system I've ever used in a hotel. It's like you are watching tv through the computer's "tv application". Really strange.
Great location. Staff was very friendly and accommodating. We had 2 doubles and the beds sagged in the middle. Very hard for two people to sleep in a bed. Kept rolling into eachother. Please update mattresses.
We liked the appearance of the lobby and room. The location was convenient to many things. I didn't like the fact that I had to pay for internet at $8 per 15 minutes. It wasn't like other hotels as far as amenities.
Location Price confirmed by booking.com was not registered with the hotel. When they tried to charge a higher rate, I had to present the confirmation email from booking.com in order to get it adjusted down to the confirmed amount.
The staff was very friendly and helpful. The facility was clean and comfortable and you couldn't ask for a better location for Fisherman's Wharf.
Within walking distance to everything you want to see! Perfect for families! Love the breakfast room. Very clean!
The hotel staff was very helpful! Everyday Edward had suggestions for us. The room was very clean and was in a great location. Only a block from the dock, food, shopping, and tour buses. Street was a little noisy. But obviously, not the hotels fault.
The price point and location were great. The staff was always kind and greated us. It was nice and clean. So was the general location of the hotel. Some other "high end" hotels in the financial district for instance suffer from ridiculous pricing ,and you get to watch homeless at close range. The beds were terrible ,imagine the Grand Canyon combined with the Marianas trench. Rooms very spartan and bland.
I loved the comfortable bed, the cleanliness, and the friendliness of the staff. We had stayed at another location the night before which was so terrible, that I was online looking for a hotel and fortunately found the Marriott. They were able to accommodate us and turned our potentially awful weekend into a great success. I wish we would have found Marriott earlier. Could hear some people late at night but they settled down quickly enough.
The staff was great. Helped with tickets to attractions and local restaurant suggestions. Comfortable beds were a plus. No free breakfast, but reasonably priced breakfast was available