The staff was nice and parking was free. We prefer to stay at the Embassy Suites downtown, but couldn't get a room there. It was nice being so close to Washington Square . The beds were very comfortable and the bathroom was clean. Really didn't like the atrium feel to the hotel. Also the swimming pool was small and old and right off of the elevators, which seemed a bit odd. It just isn't as nice as your downtown hotel.
Bacon for breakfast. This is a hotspot for kids sports. The kids outnumber the adults and are not being supervised. Whether it's running around the halls, taking over the pool, the manager's reception, the breakfast, etc.
The facilities and location were prime. There was additional fees for basic TV and wireless service.
The breakfast was excellent and the location The room was cold and I put on the heat but it didn't work.
You could have all meals at the facility. Close to everything A bit dated,but looked like upgrades were in progress
The breakfast was great, the view from our room was pretty, and we loved being so close to the mall. The staff were all very friendly and helpful. The furnishings were outdated and just didn't feel very clean. The carpet had a funky odor and so did the sofa, so unfortunately we never really enjoyed using the living room space in our suite.
The staff and remodeled facility was nice. Breakfast and managers reception is good. Price was a bit high for the hotel which I rate as a 3 star at best. I would not stay again unless the rooms were closer to the $125 mark at $185 it was way too expensive for this place
good location and free breakfast no
The staff is great and the bistro is wonderful. Nothing--everything was good.
Staff were very helpful and friendly. Rooms were clean, decorated tastefully and large.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The room was exactly what I expect from a Courtyard. It was clean, had plenty of storing space, good lighting, comfortable beds, a nice master bathroom, nice amenities, and the staff were friendly and professional, getting me into a room pretty quickly.
This guest did not leave comments about this hotel.
Small, updated, bistro food is great, and they even have a Starbucks inside. The front desk lady was super rude but all the other staff including the bistro staff was so nice!!!
Staff was excellent, room was big and clean and the location was in a very quiet place WiFi didn't work the whole time we were there
The hotel was clean and comfortable. No
Friendly staff, indoor pool The shower area were clogged up same thing with the hand sink, it took a while for the water to drained out. Other than that it was a beautiful place to be.
Close to freeway. Not much more good about it. Very dated. Smelled bad. Toilet didn't flush without holding handle down. Air conditioning ran all night and room was still very hot. His motel is past it's prime and I do not recommend staying here.
The shower and the bed were both very nice. The staff was nice, and the location was convenient. I was randomly charged $20 for a pet fee for a dog. We don't own a dog. We caught the charge early and had it cancelled, but double check your bank account after you leave.
Great price. Excellent housekeeping. WiFi did not work. No refrigerator or microwave. Very crowded for breakfast.
The view Dirty bathrooms, dirty carpets, mismatched furniture, noisy lobby and public areas, broken air conditioner, staff in dirty dishevled street clothes, carpets rippling in the hallways, horrible paint jobs, bad food at high prices, no help to move out of stifling hot room to a room with functional air, got locked out of room on third trip to transfer to new room
Nice area Undergoing renovation that is much more than described. The hotel should not be open.
Friendly and helpful front desk staff. Beds were warm and comfortable room was clean. It was clearly and older hotel and the staff said they were ready for of a renovation no refrigerator in room, when I mentioned this on departure the front desk apologized and said if we mentioned this after arrival they would of brought one to our room. Was hard to control temp in room no thermostat just on/off manual up/dwn control for heat.
The staff was very accommodating when we were checking in - we arrived before check in and they let us check in early. The walls were thin and our neighbors had young children that were quite loud.
Everything.. Staff was great and pleasent. The location was a bit difficult to find or butter yet to get too!!
The staff was friendly and willing to help. On the Kayak website, it said that this was a 4 star hotel and it is clearly not to that standard. It is at best a 3 star hotel and closer to a 2.5 star. The hotel was old and run down and in desperate need of a renovation. Due to its condition, I thought that the value was low (too expensive for what you get).
Available for last minute reservation Unhelpful staff, poor location, very noisy.
Everything was wonderful in terms of the amenities and quality of of the amenities. We did not sleep at all. We could hear movement from the other rooms around us and heard everybodies toilets fluch throughout the night. We did not sleep at all!
Staff excellent No bar Food at breakfast very average and cold
Plenty of parking. Quiet stay as this is mostly business folks. Always 2 people at the front desk. The bathroom door will collide with the front door, bad design.
What I liked about my stay at the Hilton Garden Inn was that the room is very clean and comfortable.
Quiet and location comforter inside the duvet is too warm for summer. Hilton needs to rethink their bedding.
Comfort of room No complimentary breakfast.
If you had your records straight, you would know that I cancelled this reservation. So I didn't stay there. Bookings.com screwed up my reservation, so the hotel didn't have it recorded. So I had no place to stay. So I went home instead. Please do not pass along this rating of the hotel. I'm sure it is fine. I just didn't have a chance to stay there because of your booking error. Also, you really shouldn't have Poor as the default. I didn't change any settings there, so this will come through as a very negative review, when it should be a review about your service, not the hotel.
Comfortable beds, pillows. Staff very friendly. Breakfast selection limited, although staff for breakfast area excellent keeping up with everything. Website stated hotel updated, however, the carpet was the only obvious new updating we observed in our room. Noise level very high @ this hotel for traffic, other rooms, etc. even on different floors Very basic hotel, no extra amenities.
Ive been to this location before, and have really enjoyed the location on every visit. I would have given a 5 star this visit, but the toilet had a pretty loud whistling sound when it flushed. prior visits were 5 star. this one would have been as well except for loud toiket.
There were sticky spots on the arm rests on the chair, cleanliness was not a priority. The comforter and bed skirt had stains, and the ac unit in room didn't work well. It was hot and muggy in the room.
did not like worst stay ever I sent it to the company Heat of room , booking and got wrong room , water in shower broke cold water only . breakfast was bod
Excellent comfort for the price and the staff was extremely friendly.
The staff were friendly and the location within walking distance to shopping and restaurants. We had booked a king suite, but at the last moment needed two queen beds. The staff was very accommodating. Though the outside of the hotel looked older, the room, lobby and interior were newly renovated and clean. Good value in a neighbourhood of other hotels and amenities. Continental breakfast was very good.
Nothing. At all because we were not allowed to stay Everything ..rude from the start told me we had too much trafic last time i stayed and was not allowed. To stay
Very convenient to shopping, good restaurants, & close to Portland.
Good breakfast, pleasant staff, very comfortable bed. Although we were on the freeway side there was no noise to speak of. Generally very quiet. The room had a fairly strong bleach smell, which dissipated somewhat over the 2 days we stayed. Perhaps they should cut back on its use in the laundry. It is located a fair drive from Portland.
We had stayed for four nights during this period of time we had hosted our daughter's wedding reception in the discovery ballroom. Undoubtably the most impressive aspect was the incredible service from every Hilton representative. With our individual party the hotel also had the PTA, Fireman Convention, a motorcyle convention and another small wedding. Even with all of this going one we had felt like our celebration was the only one-impressive! The sound of the trains.
Great spot. Fun walking to a couple bars and restaurants. Solid Hotel. I'll be Back. My breakfast Rocked!!
Pillows and blankets were feathers. No water in the rooms. Need water bottles in the fridge.
Bed. Size of room. Alarm at 12:03am. High cost of food. No wifi in room.
Location close to downtown and nice park. Parking should be free.
The room was large, clean, close to the venue we were visiting in the area, and had friendly and helpful staff. The continental breakfast in the morning was also appreciated. The room had a funky odour to it. A bit overpriced for the star rating.
The room is nice, clean and bright. The brightness is was sold me right away secondly the kitchen not too mention The outdoor pool very nice, clear and goes to 7'.
The continental breakfast was fabulous. The room was extremely large. It's located just north of Portland with easy access to get there via side streets or freeways. Really great place to stay if you have an event in Portland! I had to walk across the street to get the Pokestop.
Nice room and reasonable price!
Very nice room. Good breakfast. A bit noisy when there was noise in the hallway or parking lot. Otherwise it was perfect.
Horrible Location,to include drug users in the hallway etc. hair in the shower and all over the walls . Housekeeping did not come until the 3rd day.
It was wider than other hotel.
the price the really, really noisy other guests - the grandmother next door yelling down the hall to get the attention of her kids/grandkids though closed doors and people yelling at each other at 1 and 2 AM.
So clean and Comfy! They held money on my card
Kind of felt like a sketchy area but the hottub was hot and clean and that was lovely after a day of driving. Staff was good. The room was huge and strangely laid out.
Nothing really. As soon as we walked in it smelled like pot, even though we had booked a no smoking room. Very displeased but arrived very tired and had to sleep through it. Will not be staying at this branch of hotels again and will be contacting managers along thechain
Great room great cookies friendly staff
Great middle class hotel. Good price, nice rooms, everything was updated.
Attended the Portland Antique Show at the Expo Center. We spent the night after shopping all day and planned to return to the Expo the next day. The motel room was clean, the staff was friendly, the beds were comfortable and we enjoyed our stay. Walking distance to restaurants, close to Portland. We would definitely stay there again.
The price was fantastic for a large room with two queen beds and a sofa. The facility was clean, linens were lovely, and the bed was comfortable. The staff was friendly as well!
We were there to celebrate out anniversary as well as go to an appointment in the area. We knew we wanted to eat at Mcgrath's which is just a parking lot away. The room was large they provided a complete desk and 2 TV's outlets on each lamp was awesome as well. We didn't use their food service. I would recommend and stay here again. The bed was too soft for us, the toilets seemed very low to the floor neither of these things were a big enough deal to make us not stay again.
The room was clean, comfortable, roomy. The bed, however, was like sleeping on a cardboard box.
The staff was very friendly and helpful. The room was very clean and roomy. The bed was rather hard and uncomfortable. An overall great value.
Really hard mattress -- almost like sleeping on the floor. Clean room, could have used more cooking utensils (like a paring knife). Never did get the phone in the room fixed during stay. Forced to use their wireless connection (for a fee) even though my computer picked up another free, unsecure connection.
We thought the hotel was good for the price... nothing fancy, but as a home base for a weekend in Portland it worked good. It's within 10-15mi of most everything in the immediate Portland area, and the hotel location is in a reasonably quiet area with local retail amenities close by. The little kitchenette was handy. I agree w/ some reviews that the beds were hard, but no big deal. These extended stay type hotels are generally low-service operations as far as room service, concierge, etc., so for the reviews that complain about service, I'd suggest that they buck up for a more regular service, more upscale hotel if that's what they expect.
When I arrived at this place I had a 10-15 minute wait for the front desk personel to arrive for check-in. They had left a small sign laying on the counter with a phone number. I called it but no one answered. So I waited. Check-in was pleasant and the guy behind the counter was very friendly. I would rate him at a 9; out of 10. Very nice person. When I walked into my room I could smell a stench like dirty sweaty armpits. I told myself to try to get used to it. The stench was part of my visit and did not go away. My legs were itching the next morning, maybe little critters in the bed. Other than that; everything was perfect. My advice to others-------don't stay here.
Hotel would only honor the low price if I made the reservation through online travel website. Good room though w/kitchenette. Quite clean for the most part, just a little dust on top of fridge, etc. I certainly will stay again!
Upon checking in I waited and waited for somone to show up behind the counter. After checking into my room I was disappointed in because of how dirty and smelly the room was. Never again
There was nothing I would change, but maybe add a pool, great stay, staff was great room was clean
For the most part the room was decent. Apart from the extremely hard mattress, it wasn't bad. It was pretty clean and the staff was very pleasant.
I've stayed in many of these and I'm usually not expecting much, but the king room was actually really comfy and clean for a decent price. I hope they keep this trend up.
I like the location Room needed to be cleaner and air conditioner wasn't working properly.
Bed was soft and room was clean, very affordable Next to strip club
I did not like the fact that if you wanted to connect to the wifi you had to pay for it. Would I have realized that before I got there I most likely would not have stayed as most hotels offer it for free.
My room was not ready at the time it was promised to me. I was asked to wait 45 mins while they assigned someone to clean room.
In a convenient location for the Conference I was attending No
Our room was quiet, clean, comfortable and accessible to eateries near-by. TV offerings are pretty limited compared to competitiors
Very clean and comfortable bed No
Not much....I guess a indoor pool is nice. Location was ok. The girl at the front desk is not nice..and not very accommodating! Weird people roaming around the property.
Friendly staff and nice, clean room
Very well maintained and super clean Nothing bad to say
Price but no bargain. I will pay more and stay elsewhere next time. Non smoking rooms that still reeked of smoke. Cigarette Butts everywhere outside. Loud trucks starting up and idling on and off all night lo g all night long. Car alarms going off. People talking loudly. Didn't get an hour of consecutive sleep.
Lake view was very nice and separate bedroom from living room was nice.
The lake was beautiful. The staff was very friendly. Also, the beds are very soft and comfortable.
the beds were very small and not comfortable. The air conditioner came on and off all night as not able to sleep. Left the hotel after one night. The breakfast was not much!!!!
I'm going back! Loved it. Nothing.