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The value for the money The breakfast was minimal, but it was a budget hotel. The tinted mirror in the room over the bed was unsettling. It looked like one way glass from a police station.
It was close to the expressway and the folks I was visiting. It was also quiet. Bed was not comfortable
Great value for money. Not luxurious but caters sufficiently to all basic needs.
Good place to stay for the money. No frills, just a good solid place. Clean. Location is very accessible to freeway and necessaries.
Very convenient and close to family. The staff was very friendly and helpful. Thanks for a good stay! Might be time to update the mattresses.
it was quaint That someone decided to smoke in the no smoking section.
Good value for your money, clean and easy access to I290 Noise, room above us - woke us up with banging around the first night - the second night someone was banging on our door and woke us up. Third issue was the window had been opened when they cleaned the room and was not closed completely and locked - I was concerned about our security.
The price. It was quiet. Free WIFI. Suited my purposes.
The rooms are clean and the beds are comfortable. I wish they would include shampoo/conditioner
Cheap Rooms extremely small, very outdated overall
The breakfast was good and had few options. The rooms were clean and the staff was great. The rooms were small
Nothing! Very Bad. Sheets very dirty!
Peace and quiet Saw a spider on the trash can
Nil, the owner was quite nice. He checked daily to make sure I had everything I needed. House keepers were available in the mornings to restock towels and sheets. The place is called "Budget Inn" and I wasn't expecting to be overwhelmed but overall it was a nice stay.
Room had a musty smell
Beautiful and relaxing facility. Comfortable seating in rooms. Jaccuzzi is great but also stayed in a room without which was just a nice and more affordable. Large accomodating area for breakfast - regular plates/silver/napkins - not plastic.
The ambience of the hotel was amazing. The wi-fi didn't work and the shuttle was pre-booked but came 15 minutes late.
clean, friendly, unique
Jacuzzi tub in the room. Honeymoon suite was lovely. Really large room. The bed was a little uncomfortable. Any movement at all translated to an earthquake.
Comfort and location of the hotel,shuttle service to their restaurant for superior dining,Shopping malls close by and the breakfast buffett.
very nice and clean
The room was great. Around alot of things
Very conveneint to the airport. Staff was great across the board. And the Italian decor was over-the-top as advertised in a good way. I'd absolutely return to this property. No
It was very, my wife and I could have slept all day undisturded. I cannot think of anything.
Comfortable stay with amended on site. Good staff. Had no issues.
good economical choice
Clean, modern, inviting atmosphere. Friendly staff. Rooms were a nice size with refrigerator and microwave. The pool and hot tub area were well maintained and adequate size. The price of breakfast foods did not seem very economical for a family, but we did not go into the restaurant--that was just based on looking at the room service menu.
THe Hotel was new, rooms nice and staff was excellent
I liked the comfort of the bed, size of the room, TV selection, business center, early breakfast time option, and free shuttle service to/from airport. I didn't enjoy the breakfast but Im just picky. However, they did have a decent selection/options. The hot tub looked like it needed a good cleaning.
We love the pool and the accommodations were comfortable. Staff were polite too. We did not receive our wake up call at 8:00 AM. Were you short staffed on that Sunday morning? At breakfast, there was no one to replenish the hot food while we were there. We had enough cold food to eat, but we couldn't find anyone to tell about the hot food. The employee at the desk was very busy with customers.
Good pool, good breakfast, clean soft beds. Nice variety of restaurants nearby.
we had a nice time, staff was friendly and it is close to all amenities no
we liked the location of the hotel to shopping and the highway. It was clean but could use some updating
Only opened six weeks at time of stay, very clean, helpful friendly staff. Our room was huge, more suited to the business traveler. Good facilities, pool, laundry, and breakfast. Close to large mall.
You only get a room guarantee, not a bed or number of beds guaranteed. Better to call direct for guarantee. Breakfast was better than the customary waffles and cereal. Having no choice at arrival to get two regular double beds. One slept on a roll-away meant for a child, no wider than 20".
It was quite decent Restrooms can be cleaner and the facilities provided could be better
It had ants and bugs. Loud neighboring quests .
The day we left nothing
Nothing Bad smell, Location is not good
Very, very easy to get to.... Only two clicks away from Niagara Falls Blvd exit, got to the BILLS game with plenty of time for breakfast at a great restaurant right down the street. Remember, this is a $35 overnight stay. You get exactly what you pay for; a bed with clean sheets, hot water in the shower and a small clean bathroom. It is not the Waldorf so don't expect anything more.
The rooms are pretty nice and modern with comfortable beds. The bathroom was dirty and the gentleman working the front desk seemed more interested in getting back to what ever he was doing in the back room.
The worker was very nice and polite. I was expecting something completely different. When I walked in, the first thing that popped in my mind was, am I safe? It felt very creepy when I walked in. No color on the walls, the kitchen area was very sloppy, the checkin desk was a mess. And it had a smell. I felt like I needed more locks on my door in my room. There wasn't any shampoo or conditioner. I didnt bring mine because I thought the hotel room should have them. But I didnt even shower in the morning. The sheets on the bed were very thin. I was pretty cold I almost turned on my heater. I know I paid less then 70.00 bucks but shouldn't matter. Im sure that the motel could afford a BIG update/ renovation in one week from all the guest payments..
We liked the location and comfort of the beds. We were very disappointed that the rooms had no coffee maker, no clock and Cable that didn't work most of the time, plus no FOX News on the cable when it did work. Also, even though we hated that the hotel did not have a continental breakfast we were told by the check in clerk that complimentary coffee was available in the lobby each morning. That turned out not to be true. Very stripped down facility.
Ashbah (spelling?) greeted us in the office when we arrived. She was extremely gracious, professional, and courteous. She is a great asset to your business. My elderly mother was with us so a room on the first floor was quite helpful. The room smelled like a wet dog. The floors looked like they had not been scrubbed in months. We did not want to take off our shoes. If the first floor rooms are often used for pets and thus not kept to as high of a standard regarding cleanliness, customers should know that before committing to those rooms. When we used this motel a year ago, we stayed on the second floor and everything was very clean and nice. So we were especially disappointed this year. But I think this year was an anomaly and we will call ahead with specifics next time.
I liked the location The beds weren't that comfortable.
I didnt really like any of the service. I didnt like how wifi or breakfast was not complimentary when the fare was 60 dollars meanwhile, the EcnoLodge next door provides both of that complimentary for a fare of fifty dollars.
No free WiFi at this hotel. What you pay for is not worth the money.
It is too close to the highway, you can hear everything. The bed was dirty... A lot of hairs in it.
value employees and that they didn't honor my reservation
Polite, helpful staff. Comfortable bed. Quiet room. Easy parking. Room had some minor repair issues. Housekeeping staff didn't replace tissues or toilet paper.
Other than the location of this place, I just can't say anything that I liked about it. Very dirty, outside and inside. My "non smoking" room smelled of stale smoke. There was a lighter under the bed and a dirty, used condom. It was disgusting. No soap was in the dispensers. Even after asking for soap, it took twice asking to get it. Just was not work the over $100/night fee for this room. I have stayed in many "cheap" hotels and this by far was the worst. Made others look like 4 star places. Will never stay here again and will steer others far from it.
central to shopping, good price old, run down
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I had to get clean towels and wash clothes for the 2nd day. I also paid extra for 2 queen beds and was charged 20 anight extra for an extra adult, that's the only reason I got the 2 queen beds .
The location. Right near the exit, so it is easy to find. Check out time is 11:00 am. However, I wanted to check out at 6:00 am. Office was closed. I had to call the office (from my cell phone in my car), ask if I could leave the key in the room, go back to the room, leave the key, and then hit the road. Would h
The room was a nice size. Clean. Staff was pleasant. The complimentary breakfast was terrible! You could break a tooth on how hard the eggs were!! Sausage was boiled and gross. Even the waffle and pancake makers didn't work right. Definitely go out for breakfast!
Everything. The location was goodm, The bed comfortable, the breakfast great. Whats not to like. Nothing. I was happy with it all.
The hotel overall was good. We had an early flight. We were happy to see that they open their breakfast area before 5:30 am. Our room had some issues including the closet door falling off its hinges. Someone did attempt to fix the issue however, it seems like the property isn't being cared for too well.
Everything. Great price, great food, great room and comfortable, relaxing, excellent pool and spa. I would reccommend and i would stay there again. Even though we did not need the airport; it is right across the street, but you would not know it.
Hilton Garden Inns always meet expectations; clean, good restaurants, everything you need when traveling. We always try to stay at Hiltons if possible.