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Buffet dinner very good no tea or coffe making facilitys in room and paying to get fridge turned on
The location was close to plenty of restaurants and right on the beach. The refrigerator costs extra to have it turned on. It was difficult to find lounge chairs by the pool and the ones by the beach cost different prices depending one who approached you.
Internet services very bad
Location = perfect! Nightlife = incredible! Food = excellent! Pool was very dirty, no maintenance had been done for quite a while. the interior of the hotel was a bit dated a bit of refurbishment needs to be done to make it a real 4 star hotel and the fridge in room would only be connected if you bought 10 items from the list(more than 20 euros in drinks)
It was clean.The food was good.The staff were pleasant.It was only a 10 min taxi drive from the airport. Not rearly
Location of the hotel was excellent, the facilities were also excellent. The room was spacious and comfortable. All in all this was good value. No
The food was reasonable although the furnishings (sofa) were well past their sell by date and unusable although the bed was however comfortable. The flushing of our and other toilets was extremely loud but there was no filling of the tank sound that helped. Shame about the re-construction of the swimming pool that we were not aware of until we got to the hotel We were not able to sit on the sofa in the room because of extreme overuse and in need of replacement. The food was all right but it would have been nice to have had a hot meal. The food was spread too far apart and by the time you went all around the hall getting your meal and getting to your seat the meal was cold.
Location and much for the money The personal was not exactly intrested in helping out and they were not there when we needed them. A big minus was the system of the minibar where you had to buy 10 Items just to have them turning it on...
Short distance to the beach. Nice staff. Free use of tower (depositum 10 euro) for the beach/pool. Change of tower coast 1 euro. Short distance to Bealmáda (marina). Bus to Torremolnos near the hotel. You must pay 2 euro x 10 (water/beer) to use the freezer.
location Room was very basic
Location The rooms were extremely basic
Good price for a hotel At night, you can hear even on the 5th floor the noice from the people partying on the street. At the reception desk, the weren't friendly at all.
Food and restaurant service, both excellent. Incorrect room allocation - other guest in room! Consequently given a room with a poor view on a noisy street.
It was convenient to the beach and bars
It was close to the marina of Benalmadena Costa. The marina has some nice restaurants and shops. The bathrooms had a smell like they were last used in 1970. We thought it would go away after a few days but it didn'T. And they made us pay the entire stay of a week upfront. Of all the staff only the cleaning ladies and only 1 bar tender was friendly. The rest looked like they worked under gunpoint. never again. Most reviews here were too friendly for this hotel.
only one of our party had a complaint, and that wa that his room was right next to a building site so he wakened every morning bang on 8am.
good variety of food - breakfast and dinner firstly we have a room with the view to construction side - it was impossible even open a curtains and look out the balcony...after we asked - in 3 days they gave us another room - with garden view. Anyway - the negatives: pour lightening in the room, no fridge, only 1 plug in the room- so if you wach TV - you can not to charge your mobile ...
Location of the hotel; very near to restaurants and bars of the Puerto Deportivo of Benalmadena and to the beach also A lot of English youngsters who are quite noisy during the night. Not the best hotel for a quite night. Rooms at the streetside do also have disturbances of noise during the night.
enjoyed stay good pool area. bathroom nice room poor, needs updating.
the location was excellent with a nice pool area
hotel location, room nice and clean, very friendly and helpful staff. Nothing negative
Shower was weak, and the lifts was slow we was on the 7th floor
Good Location. Value for money. Staff spoke good english. Stayed on bed and breakfast basis. Also took evening meal in hotel -- buffet 3 course -- cost 10 euro but food at all times was only lukewarm. They did provide microwaves and seen a lot of people having to use them. Didn't opt for any more meals as a result. If meals aren't included in price then would have no problems recommending hotel
location and price it might be a 3 star hotel but we got 5 star treatment
Plenty sunbeds nice pool breakfast good. It did not have fridge or tea making facility
everything except the food food
Very relaxing and peaceful duing night and day. The variety of food could be better. It is certainly great value for money. Would definitely stay there again and would highly recommend this hotel. There was nothing I did not like about this hotel
We enjoyed our stay at the hotel because of where it was situated right on the beach front & not far to shops & bars
Great location right opposite the beach and near marina, Comfortable rooms, nice pool area with sun loungers. Very limited English TV. No hairdryer in bathroom, very limited entertinment.
Nothing was too much trouble. If we made a request and it could be accommodated - it was, at the earliest Food was rather repetitive
Central location, clean, friendly staff and not expensive. No lift to room, toilet facility badly placed (had to sit sideways)
The studio apartment was the smallest I have ever stayed. Staff were okay but not always helpful.
comfort and value for money
It was a great location, central for beach. trains, bars, restaurants etc. Beds and towels were changed every 2nd day, stay very relaxed, we could stay in and eat if we wanted - microwave, electric hob, utensils etc all available - also had a little veranda which was nice. The weather was great for the time of year...would definitely stay there again.... Walls quite thin so quite noisy - especially in the mornings when cleaners were in, would have been nice to have view overlooking swimming pool.....
very pleasant short break:-)
we got a high floor sea view apartment which we asked for and were offered a double bed when we arrived room was very small and tv had no english speaking channels
We found the hotel central for our needs and places we like to visit as we have stayed in this area before and found the staff very helpfull and pleasant.
at a very good price, central and friendly staff a swimming pool and close to beach and shops excellent value for money
Services and facilities provided for family holidays. Provide security for cars parked outside the hotel area. Our rented car (which is a brand new one!) was vandalized. Some drunk people must have climbed and walk over the car (footprints visible) then slide down and broke the rear wiper of the car.
great value great location
Friendly atmosphere, good service. nothing
I love the location the lovely gardens & the staff.It is a lovely spot to relax & the food on offer is excellent. There is an amazing variety catering for all tastes. The buffet is constantly replemished so last into the dining room gets the same choice as the first to arrive for meals.I visited with my brother & his wife and we keep retirning. As a widow I was sorry to find on my receint visit that there is no single rooms. I have to pay a lot more for this holiday.
Pool area very nice and clean Some staff not friendly
I liked the hotel staff who were very friendly and the hotel was very clean and very well positioned in the resort lovely pools
Quality of food Personel in restaurant
The food and service in the restaurant was excellent and well presented. Location of hotel to beach and other amenities very good. Rooms a bit tired and in need of uplift
Air conditioning had 3 speed controls but no thermostat so the room was constantly roasting, made it hard to sleep at night
Usual standards as we had been to this hotel previously.
Spacious bedrooms, spacious lobby area, lovely outdoor pool area, excellent location for beach/marina, across the road from bus stop
a pleasent place to stay. entertainment
It was nice n quite
good location with brilliant views of marina and sea.
Closeness to the Marina and beach This hotel is in urgent need of a refurb.
nice staff goood location nice room
Nice and clean resonable priced and central to the bars resturants and shops near Belamedina Harbour No Gym
There was no entertainment and the pool bar was only opened occasionally. There was also a lot of dust on the top of the wardrobe. Badly in need of updating.
Great location, cool rooms - public and bed, slightly faded decor. Sheets had small holes in. Maid kept removing half used soap bars and replacing with new. Some noise from street at weekend and at night from hotel corridoor.
service given by all staff
Very good value for money no tea coffee making in room
everthing was very goog the room we were allocated was overlooking a deserted building last time we had a sea view