Overview

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Royal International Hotel
Best Reception

77 West Henan Road, Urumqi 830011, China
+86 991 788 7888

Call

+86 991 788 7888

Overall guest ratings

9.4/10 Excellent
Based on 1,345 reviews

Review highlights

  • 9.3
  • 9.1
  • 4.8
  • 1.8

Good to know

  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    The Royal International Hotel is the first European-style hotel in Urumqi located just 12 minutes away from the International Airport and 15 minutes from South Railway Station by car. Within the hotel guests may choose from a variety of room types all of which are spacious and equipped with free high-speed internet and digital network systems. Restaurants serve Chinese cuisines and special Muslim and Italian cuisines. For guests wishing to conduct meetings or host functions this Urumqi hotel's conference center which contains seven conference rooms can be easily booked. All conference rooms are equipped with advanced stereo systems and interpretion machines. Other amenities include KTV water therapy and a nightclub.

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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.4 Excellent
    Based on 1,345 reviews
    • 9.3 "Food is to die for."
      9.8 "Yummy desserts, said 98%."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.8 "98% thought the service was very professional."
      9.0 "Management was excellent, said 90%."
      7.5 "75% said the concierge service was amazing."
      10.0 "Housekeeping was great, according to 100%."
    • 9.0 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Good access to the airport, said 100%."
      9.6 "96% liked the proximity to shopping."
    • 8.7 "Breakfast is good."
    • 4.8 "Rooms are not good."
      0.7 "93% said rooms were small."
      0.5 "95% complained about the bathroom."
      0.5 "95% criticized the small bathroom."
      0.0 "For 100%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      0.7 "93% had problems with the shower."
      0.0 "100% thought they were poorly maintained."
    • 1.8 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      0.5 "95% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
    • 1.0 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    9.6 Excellent
    Based on 67 reviews
    • 9.4 "Food is to die for."
      9.8 "Yummy desserts, said 98%."
    • 9.2 "World class service."
      9.8 "98% thought the service was very professional."
    • 9.2 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
    • 8.9 "Breakfast is good."
    • 4.7 "Rooms are not good."
      0.6 "94% said rooms were small."
    • 1.6 "Quite uncomfortable."
      0.6 "94% said rooms were small."

    Overall rating

    9.5 Excellent
    Based on 80 reviews
    • 9.1 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.8 "Breakfast is good."
    • 5.2 "Rooms are ok."
    • 1.8 "Quite uncomfortable."
      0.8 "92% said rooms were small."

    Overall rating

    9.4 Excellent
    Based on 1,156 reviews
    • 9.5 "Food is to die for."
      9.8 "Yummy desserts, said 98%."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.9 "99% thought the service was very professional."
      9.2 "Management was excellent, said 92%."
      7.3 "73% said the concierge service was amazing."
    • 8.8 "Location is great."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Good access to the airport, said 100%."
      9.5 "95% liked the proximity to shopping."
    • 8.5 "Breakfast is good."
    • 5.7 "Rooms are ok."
    • 2.5 "Quite uncomfortable."
      0.8 "92% said rooms were small."
    • 0.8 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
    View all review categories

    Overall rating

    9.6 Excellent
    Based on 40 reviews
    • 9.3 "Food is to die for."
    • 9.2 "World class service."
    • 9.1 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
    • 6.4 "Vibe was decent."
    • 5.8 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 4.6 "Rooms are not good."
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou
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