Hotel Heaven enjoys a quiet location a 10-minute walk from the centre of Velingrad and offers free access to its indoor and outdoor pools and the spa facilities. All rooms feature free Wi-Fi and the restaurant serves Bulgarian cuisine. A flat-screen TV with cable channels and a stylish bathroom equipped with bathrobes and slippers are further features of the elegant rooms. The restaurant serves typical Bulgarian cuisine and breakfast is offered every morning. Spa facilities include a sauna, a steam bath and a hot tub. Massages are available as well at an additional cost. Kleputza Lake is 2.5 miles and the Tsigov Chark Ski Area is 7.5 miles away from Hotel Heaven.