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Free TV & Movies Shower & Toilet in the room with transparent enclosure - not for the shy.
Clean comfy room, great common areas, makes you feel at home. Will definitely stay here again. 5 minute walk to the airport, no need for taxi or shuttle
A good idea for an airport hotel. Almost like a hostel. Real service even though there is simplified check in and check out. Well thought out room and superior amenities on the main floor. I recommend this for an surprised overnight. No provision for luggage.
The check in time No place for suitcase
Bed was very comfortable. Very avant-garde. Mood lights, TV, everything can be controlled by the in room iPad. Bar and areas downstairs provide all kinds of environments for different people and activities. Buffet was good and reasonable. Charging 3 euro to use a major credit card.
We spent a night here in transit between Brussels and Den Haag. Walking distance from Schiphol Plaza. Self check-in and check-out feature was very convenient. Room decor was modern. All room light/tv/blinds were controlled with an ipad. WiFi was great. TV had a good selection of channels (for us- we watched comedy central). We got to store our luggage for a few hours after checking out which was extremely convenient. Hotel manager was excellent. There was a leak with our shower, which actually made it unclear how the thing worked! So we wasted almost an hour in the morning. The hotel manager was EXTREMELY helpful... wish we'd asked him for assistance immediately!
Efficiency, comfort. nothing. it was perfect.
I love the iPad-centric room controls. Great selection of newly released movies. Comfortable bed with a great TV setup. Temperature controls don't work very well - the room gets very cold at night even though I set the temperature to 70 Fahrenheit. The toilet and shower design are fun and just fine for a single traveler. When traveling with a partner, there "tube" designs dont provide any privacy, especially for the toilet. Perhaps adding a fan or some ambient noise to drown out toilet noises could help keep the mood romantic, hahaha!
Very nice shower. Clean, trendy room. Very unique. Room was small. Room Controls for lights, heat, etc did not work well.
The airport is very close to this hotel which is part of the reason we selected it; it has a shuttle bus which is convenient as we had only 13 hours between flights home to the states. No complaints
Superb trip, a three night couples trip as a European city break perfectly comfortable and romantic trip. Staff were incredibley helpful especially on arrival to give details of the public transport that we have and advice on getting around the city, the shuttle bus was excellent and a great help. The only concern was probably that breakfast cost was a tad steep in comparison to the room, but the buffet style made the most of it. That's really the only slight downside, on the whole the cost was a good price
The food and the shuttle service was good. The Wi-fi facility has to be improved as i was not happy with the service of T-Mobile Hotspot as it got disconnected after 10 minutes.
Comfy bed, decent breakfast. Noise from outside room
rounge there are no driyer.
Good location & shuttle convenience. Good food in the restaurants in hotel premises. Housekeeping staff waked us in the morning for the cleaning the room which was highly unexpected. Over all it's ok.
The free shuttle, with frequent trips, was excellent. Always on time and never had to wait long for the next shuttle. Also started early so was able to get to airport to meet a 5:30am flight. N/A
Clean comfortable rooms; adequate facilities in the rooms; great for a quick stop-over; convenient airport transfer nothing
close to aeroport, clean not very family friendly.
Lots of restaurants with fast food- quick and easy when you are on the move. The noise levels in the hotel are not good as the cleaners are working 24/7 and this is not good!!
The free and frequent airport bus shuttle was great.
No remarks it is an Ibis Hotel... nothing more... low cost but with Breakfast as an extra or anything else that you may get as standard in other hotels this hotel become as it is less attractive... Room service should be available...as a proper Restaurant Menu as well, not only badly grilled meat with frozen potato’s over fried pretending to be French fries... worst than any Mac... that’s all what it is available no matter which meal name you select...
I was impressed by the level of service from the personnel. I had forgotten my BB in the hotel , so I called in five minutes they called me back to say that they had found it.
quality of your dining facilities and quality iof the food
Comfort and value
It was quiet and convenient.
Free shuttle to the airport. The rug was stained and one of the upholstered chair was soiled. Also, no coffee pot or supplies in the room.
convenient to airport - lovely dining room and delicious food. it was a little further from the airport than we thought and we were very isolated.
Due to shuttle from Airport the queue for check in was bad - 10 mins
Proximity to airport with good free shuttle service Central for short visit to Amsterdam and Keukenhof Gardens Room well decorated, spacious with small balcony Friendly yet busy Reception Excellent breakfast offer Positioned alongside motorway services and on flight path at times but noise was minimal. Poor air conditioning - rooms too hot!
The Quad rooms are really huge and very comfortable. More than sufficient for our family of 2A and 3 C. The free bus shuttle between the hotel and airport is very convenient and runs on time. Reception staff were very helpful. They let me use their PC and allowed me to take a few pages printout. Rooms had no kettle. The walk from reception to the rooms using two separate lifts was a bit tiresome. No help from the hotel for this.
Late dinner, early breakfast, airport shuttel Airplane nois in the morning
The food in the restaurant, the wonderful and welcoming open fire and the very high standard of interior design which was very stylish. We have stayed at this hotel over 20 times both on business and pleasure and love it. Despite this however the Manager was unable to offer any form of refund when we explained our Son and his friends would not be joining us for his 18th Birthday weekend as Birmingham Airport had been closed and all flights cancelled. a little understanding would have softened the blow as we were all devastated, especially as his Grandmother, to whom he was very close had died 4 weeks earlier and we were all really looking forward to a wonderful break.This lack of flexibility is my only critisism of what is otherwise an excellent hotel.
My room was cleaned at 5pm instead of in the morning
Shuttle service was well organized and worked well Dining here is very expensive and service for dinner was 'if you must I will'
Buffet breakfast included. Evening dinner selection is limited but still ok. Rooms very comfortable and clean. Shuttle bus to airport is quick, approx 10 mins to airport Limited dinner menu. Shower water pressure not good. Shuttle bus runs every 30 minutes so check timing to make sure you make it to the airport on time. Shuttle bus pick up is separate from other hotels. Pick up at STA office near Starbucks arrival 4 section. Not a criticism but not obvious location.
Wonderful airport hotel. Close to airport, with frequent shuttles to and from the airport. Very convenient for the night before we left!
Ease of travelling to airport, friendly staff, Professional staff, clean rooms! Wish the breakfast buffet wasn't so pricey
The shuttle service when it was on schedule and could transport everyone desiring a ride to/from hotel to airport terminals and the few staff that were on duty ...usually weekdays Spotty shuttle service on Weekends due to mismanaging the requirement to transport many guests. I waited 90 minutes for the shuttle that transports folks every 30 minutes and after the third missed shuttle because there were more folks than seats, I spent 30$ on a taxi to "shuttle" me a few miles to the airport hotel....all this after calling them and they said they'd provide a ride - never happened so that's how I waited 90 minutes versus half that time before taking a taxi ....seemed understaffed
room size too long to get to central amsterdam. always shuttle and then train from airport to central. need train near hotel. also shuttle shuts off after 12 so I had to pay cab fare twice. also breakfast is super expensive.
great value for money
Clean and spacious Things felt a little cheaply made.
I left my purse in the restaurant during breakfast. My husband ran back to get it 2 hours later, the waiter remembered him and had my purse safe and sound with everything in it. He was very nice!!!
Beds we SO comfortable! Hotel food and drinks were quite expensive.
Wonderful facility. Expensive food.
Neat Room, Toiletteries, Comfortable, Airport shuttle facility Staff could be more polite and helpful, Basic amenities like TV and internet should be part of the room rent and not charged extra.
Room was good, staff and facilies were fine for short stay requirements of an airpor hotel.
Clean, new and good value its not close to the airport, 10 - 15 minutes by shuttle bus
There is nothing special about this hotel, it´s one of those faceless places to stay. Stuff! At the front dest, 3 out of 4 receptionist seemed my arrival bothered them, because they had to stand up and do their job. They didnt have my reservation in their system, luckily free room was available. Without a word one made reservation and asked for my card. I didnt get usual: checkout time, parking fee, room service, breakfast served from till,...etc. Lack of communication skills described it pretty enought. Shortly after check in, I found out, I was charged extra 70 euros on top of what I was supposed to pay for no reason, at least I was not explained till this day.
quick and good 24h check-in service
I booked 7 rooms this week and from all persons I learned that this hotel is very noisy, two guests did change rooms, one of them was on top floor and he wrote me that this was a good room. Most of the guests will not return to this hotel.
Location to airport Limited menu, Breakfast food not very good
Efficient check-in, free shuttle bus and peaceful location not far from Amsterdam center. We can't think of anything not to like.
Spacious rooms, good breakfast, good location, free parking The hotel has newly opened. They were finishing decoration all those days I stayed there.
I liked how clean and new it was. Could not get it warm enough in the room. It seems that the temperature gage only goes to a certain point. Being a new facility you probably still have some bugs to work out. I was called by misstake at 10PM and it woke me up. I had ordered a wake up call at 6:30AM but newer got a call.
Room was clean Service was poor. They would not take a new guest in until exactly 2 pm when they had limited rooms clean even then due likely to slow or poor cleaning service staff. When checking out, the front desk assigned one person to all check outs (who was a good employee) though others on the front desk appeared to be doing nothing or certainly nothing as important than serving guests.
Rooms a little small for the price, compared to other rooms I have used (worldwide). However, easy access to the airport, for me as in transit over the night, brought some value to the price. Also, several of the TV channels were not operative. Too bad for a hotel in thic class.
location was great. staff was very friendly and helpful. They went out of their way to make things most comfortable for my stay.
Staff is very couretous and efficient. Make you feel very welcome.
five minutes walk from terminal clean, modern, comfortable easy trip into Amsterday mattress too soft stall shower very tiny and congested
it is convenient to ariport and train station, nice & clean and staff are friendly & helpful.
how convient it is. the maid service was poor. they did not remove the plates, or tray from room service. They are also too anxious to get in.
Proximity to the terminal perfect I miss a water kettle and coffee tea in the room. Coffee station on the floor is nice but I prefer my own. Hilton for the win on that one with a nespresso machine in each room.
I loved not having to leave the airport but did feel that the room was overpriced.
Walking distance to Schiphol airport For lack of time, I decided to choose a Sheraton. Exceptionally so, because I've had quite bad experiences with that chain. This hotel, however, was OK as far as I can tell.
We was staying in the family room, it coat a lot, but you get comfort. It was two rooms inside one, we have separate toilet and bath. We didn't take breakfast because we didn't have time, but it is really expensive. We use sauna it was nice after long trip.
easy to access from the airport and center of the city, reasonable room charge. no free space in refrigerator
Clean Uncomfortable bed and the wifi only had a good signal in the lobby. I had a room on the 3rd floor and could not get any reception in my room which was very frustrating
It stayed there just for the night as I had an early flight from the airport the next morning. For that purpose the hotel is fine. The shower was not usable as the pipe was completely broken down so I could not fresh up in the morning. I complained at the reception, but they didn't seem to take me serious at all. This seems to happen more often in this hotel. I'll use another hotel at the airport not next occasions.
Easy check in and easy to use shuttle to and from the airport. Nice lobby and restaurant. Room was nice, standard. Good value, I would stay here again. McDonald's restaurant a block away, but nothing else. Bathroom not 100% clean, but good enough.
Nice room for a good price. Free shuttle to Schiphol made it easy to get to the airport. It's location made it a bit of a process to get to downtown Amsterdam, but it wasn't too bad.
the shuttle to the airport was nice My refrigerator in the room did not work and they did not have an ice machine. The airport hotel really wasn't close to the airport. The airport shuttle did not run passed 11:30 pm.
Close to airport The air conditioning would not turn on unless it was warmer than 18 C outside. This is some weird Dutch cheap money saving tactic that keeps guests warm or outright hot, and at the mercy of what it's doing outside. I paid for the room. Let me control the thermostat.
Easy access to airport Arrived after a very long travel day. Staff was unfriendly, room was fine but sterile.
close ot the airport very basic
beeakfast was excellent. room was spotless. walls are paper thin. rude people woke me knockking on their friends door 3 doors down at 2:30 am. it sounded like they might be knocking on my door. their noise continued for over an hour and destroyed my nights sleep.
Noise from aircraft
The morning breakfast was good with a nice woman offering to cook fresh omelettes. The indoor pool and gym were nice. The mattress and pillows were comfortable. Good shuttle service. The staff other than the woman at breakfast were curt to the point of rudeness. The rooms were outdated and not very clean. The rugs had stains and the bathtub was dirty. The overall feel of the room was univiting. The picture was of some sort of rusting metal object. Lots of flickering fluorescent lights in the hall and in the room. Very expensive for the poor quality. My family of four all thought it was hotel in need of a significant remodel and managerial improvement. Best Western should not put their brand on this hotel until it improves.
Used the 24/7 Business Center - easy to use also late in the evening Missed one bus dep. as I did not know that it leaves from the lower level and not from the Reception level - this should be better communicated
-Nice hotel with a clean room, comfortable bed, and well-appointed bathroom. -The breakfast spread(not always included in the price, I understood) was very good. -The shuttle service is convenient (if you can find seat in one TO the hotel, that is; no problems FROM the hotel to airport). This is important because there is nothing, literally nothing, near the hotel and it is about 15 minutes ride to/from the airport. The restaurant was good but has practically no options for a vegetarian meal (surprising since vegetarian choices appear to be becoming quite common at most good Dutch restaurants). The front-desk staff was generally polite and responsive. -They share the shuttle service with another hotel AND a few parking lots. As a result, there is always a large crowd waiting at the airport. The problem was further exacerbated by one of the shuttles being a small van. -The driver of the shuttle (the large one) on the day of my arrival was extremely rude--he shut the door in the face of a young lady who was trying to enquire about when the shuttle was supposed to leave the hotel It didn't and took the Etihad crew to the airport instead). I felt bad enough about it that I went back into the hotel and reported this to the front desk (the Manager was "not available" to speak with me); have no idea what, if any action was taken against the driver. -The next morning, the hot water heater was not working, making it impossible for the guests, many of whom had to catch morning flights, to take showers.
nice bed, good internet, nice corridor decoration, good fruit and bread option for buffet breakfast television is not LCD monitor, breakfast: no live cooking for omelette
Free Wifi, very friendly and accomodating staff
peaceful and quite..excellent breakfast and shuttle service from airport
Accommodating front desk and housekeeping quickly removed feathers from room. Large towels and v clean and bright Not really a negative just common sense - allow plenty of time for airport shuttle particularly in morning - up to an hour. Could take less time but not worth stressing particularly if flying to USA with additional security clearances.
the breakfast buffet was limited in choice
The staff are extremely courteous and professional. The free shuttle service to and from the airport is a very useful and efficient service. A very quite and scenic location and Amsterdam Central is relatively a short train ride. A minor criticism is that the TV is not flat screen.
Good service, very nice free breakfast! Very helpful with lost luggage at airport Stay was not long enough!
Breakfast was awesome! Very good food and clean. The room was very spacious and gym was clean.
Rooms were large and king sized beds were comfortable. I particularly liked the exclusive brand of toiletries provided, especially the body lotion. It was heavenly. The location meant that there was literally nothing nearby. But if you take the bus to the airport, then there were more options.
good position,bath and shower and separate toilet good no mini bar or air conditioning.Breakfast not always organised well.
Room was in need of renovation. Wallpaper peeling, stained carpet, door between rooms did not close and no control over heating.
Close to the airport
While it's a half hour ride into Amsterdam, the hotel provides a bucolic respite from the hustle of the city and offers significant value.
The rooms are spacious and the bathrooms are clean. far from city centre
Friendly staff, early check in possibility
Twin beds pushed together for a double, but were comfortable. Room was clean, staff helpful. We stay here once a year as we attend a fuction in the area. Each time we leave after work and arrive just about 10:00 pm. The restaurant next door to the hotel closes at 10:00. There is no restaurant in the hotel for dinner. There is no restaurant anywhere else near the hotel either. We drove around for 45 minutes and finally found a small kabob place and a pub. With all the businesses and backing up to a large residential area, we were surprised that there was absolutely nothing in the area in the way of restaurant, market or even a McDonalds. The bar in the hotel is open until 1:00 am. If you intend to arrive after 9:00 pm, make sure you have stopped to eat before you arrive.
pleasant staff very comfortable room it was nice and warm excellent breakfast, no
The room is clean and wanderful. nothing.
There are many choice of breakfast. We were very comfortable to sleep.
closeness to airport, regular shuttle bus, coffee & kettle in room No low cost breakfast option. €19 too much if all you want is coffee & croissant
Information about material facilities(for example -sport centre etc.)
Staff were excellent very helpful. Large room, clean and comfortable. I only used it for 6 hours as a missed connection meant I had needed a place to crash and the airlines normal options were full. Was very happy with the service 5am shuttle bus was booked so had to get a taxi, which however the hotel recognised the night before and organised at my request. So they did everything they could.
Proximity to Airport Staff forgetting to give voucher for shuttlebus resulting in pushy bus driver and wasted time..and €19 for breakfast when I just wanted small fruit? Far too expensive so no breakfast
Hotel is very clean and close to airport. Hotel staff very, very friendly .
The staff were quite curtious and pleasant. No delays accessing the room nor upon departure.
staff, food and room was very good
location Could not open a window to get fresh air and air conditioning was not really adequate.
staff service food
The room. Comfortable, redone compared to rooms I have stayed in on prior visits, quiet. n/A
friendly helpful stuff , nice clean room everything very much ok ----
Wonderful staff, great food, great room No ramp to roll luggage up, had to drag it up the stairs
Very convient for getting to the airport, regular shuttle ran between the hotel and airport all day long. Room very modern, spacious and quite after staying in the old part of Amsterdam for a week. Nice restaurant, had a good dinner but breakfast was a 15E buffet, no other choice, expensive but good.
I stayed at the Dorint hotel on the 21 of this month(may 2015) anf it has been by far the worst experience i have ever had! I have stayed there before and i had no complains overall, but this time, there was a person in the recception that treated me really badly with no reason, i was staring at him thinking how come this person works here? I wrote down his name(Victor Brokke) and i wanted to talk with the manager but i had no time because i had an early flight and i was kind of late, too diferent than the morning recepcionist that was so nice and professional, when she asked me how was my experience i told hee about the missunderstanding that happent that night and she said she would take care of it. Really, they lost a customer, i travel to the netherlands at least 3 time a year and i love staying in hotels close to Schiphol because of the facilities such as close to amsterdam and also shuttles to the airport. What they dont realized i think is there is over 50 hotels in that area, and the Dorint isnt going to be one that me, relatives or friends are going to stay in.
Front desk staff very helpful. Extended my stay twice and never a problem to keep the same room. A short walk into the town adjacent. Rooms were in good shape. It was very convenient as I was taking some courses at Schipol. Shuttle service. The bus was packed when it finally arrived after I waited 52 minutes at the airport. There was a crowd awaiting to get on. I did manage to get on but not everyone who wanted to was able, This shuttle serves the Ibis budget, the Ibis and the Dorint hotels So you get 1 and 2 star shuttle service to a 4 star hotel. The bus did go directly to the Dorint, but I was the only one to get off there. A 4 star hotel needs to offer 4 star service throughout all its services.
The hotel was very clean and the room was amazing, worth the money! The staff is very rude and unprofessional. It is so bad that despite the hotel being clean and well kept it isn't worth the stay.
staff were kind I had to change hotels because their wifi was so bad. Stayed at the Park Plaza, much better offer
Booked room for $75 after missing flight. Shuttle was provided at the airport. Was very clean and nice for the price. Staff was friendly except for shuttle driver. Nice looking pool, sauna and steam room. Restaurant staff was nice. Shuttle driver was rude on the way to the hotel. Restaurant was expensive $15 for hamburger. Had to wait till exactly 2 pm to check in they wouldn't check us in 10 minutes early.
The shuttle service from the airport was free and efficient. Staff were friendlly and responsive. Room was clean and comfortable without any excessive noise. There was a nice restaurant and bar. Only that our room originally didn't have a door to the bathroom, they did change us to a room with a door after we asked. At first we thought maybe this was normal in Amsterdam but it seemed a bit primitive to have no way of containing the various sights and smells. it was rather strange to be given this type of facility without any warning.
The hotel is an excellent value for the price. The room my wife and I had was clean and quiet. We thought the restaurant was overpriced but the location is within walking distance of a wonderful small town where the people were very friendly and an Italian restaurant and grocery store very close. The bus to the airport was on time but sometimes crowded. Overall we would stay there anytime we are at Amsterdam airport.
The service and attitude of all personal from desk to dining room was very friendly and accomidating
Freindly staff, very clean, brand new, very comfortable.
Amazing nice staff and very excellent premises. Most warm welcome. (Glass) door in bathroom would be nice
We were welcomed by the very friendly owner and immediately felt well received. The room we had was relay roomy and had all facilities that one could wish for. We were especially pleased with the aesthetic appearance of our room, modern, and best of all wonderful views, the bed was wonderful. The breakfast also was fresh and delicious.
The hotel is brand new and nicely decorated, rooms are huge, staff and breakfast are great. Located in a beautilful countryside, 15 min drive from Amsterdam city centre.
excellent service from charming owners. stay in enchanting countryside only 15 minutes by car from amsterdam. go boating in the neighboring nature reserve botshol.