It stayed there just for the night as I had an early flight from the airport the next morning. For that purpose the hotel is fine. The shower was not usable as the pipe was completely broken down so I could not fresh up in the morning. I complained at the reception, but they didn't seem to take me serious at all. This seems to happen more often in this hotel. I'll use another hotel at the airport not next occasions.
Easy check in and easy to use shuttle to and from the airport. Nice lobby and restaurant. Room was nice, standard. Good value, I would stay here again. McDonald's restaurant a block away, but nothing else. Bathroom not 100% clean, but good enough.
Easy access to airport Arrived after a very long travel day. Staff was unfriendly, room was fine but sterile.
Close to airport and free shuttle to airport. Clean room and friendly staff. Not close to walk to anything.
Close to airport The air conditioning would not turn on unless it was warmer than 18 C outside. This is some weird Dutch cheap money saving tactic that keeps guests warm or outright hot, and at the mercy of what it's doing outside. I paid for the room. Let me control the thermostat.
Noise from aircraft
close ot the airport very basic
Clean Uncomfortable bed and the wifi only had a good signal in the lobby. I had a room on the 3rd floor and could not get any reception in my room which was very frustrating
Nice room for a good price. Free shuttle to Schiphol made it easy to get to the airport. It's location made it a bit of a process to get to downtown Amsterdam, but it wasn't too bad.
the shuttle to the airport was nice My refrigerator in the room did not work and they did not have an ice machine. The airport hotel really wasn't close to the airport. The airport shuttle did not run passed 11:30 pm.
beeakfast was excellent. room was spotless. walls are paper thin. rude people woke me knockking on their friends door 3 doors down at 2:30 am. it sounded like they might be knocking on my door. their noise continued for over an hour and destroyed my nights sleep.
Wonderful airport hotel. Close to airport, with frequent shuttles to and from the airport. Very convenient for the night before we left!
Beds we SO comfortable! Hotel food and drinks were quite expensive.
Wonderful facility. Expensive food.
I left my purse in the restaurant during breakfast. My husband ran back to get it 2 hours later, the waiter remembered him and had my purse safe and sound with everything in it. He was very nice!!!
Ease of travelling to airport, friendly staff, Professional staff, clean rooms! Wish the breakfast buffet wasn't so pricey
Clean and spacious Things felt a little cheaply made.
The shuttle service when it was on schedule and could transport everyone desiring a ride to/from hotel to airport terminals and the few staff that were on duty ...usually weekdays Spotty shuttle service on Weekends due to mismanaging the requirement to transport many guests. I waited 90 minutes for the shuttle that transports folks every 30 minutes and after the third missed shuttle because there were more folks than seats, I spent 30$ on a taxi to "shuttle" me a few miles to the airport hotel....all this after calling them and they said they'd provide a ride - never happened so that's how I waited 90 minutes versus half that time before taking a taxi ....seemed understaffed
room size too long to get to central amsterdam. always shuttle and then train from airport to central. need train near hotel. also shuttle shuts off after 12 so I had to pay cab fare twice. also breakfast is super expensive.
great value for money
lake to slow served at restaurant ,terase and bar
The location on the edge of the lake Items on the menu were overpriced.
excellent night portier, big room, good for 2 adults with 2 young children, nice location at lake
The large rooms. Getting locked in the bathroom... honest, I did!! It is a credit to the hotel staff that even after this nightmarish incident caused by a faulty lock, I am still positive about my experience,
the location very slow service
The view The room are outdated. The restaurant is nothing special. The service is a catastrophy! Reception but especially in the restaurant!!
The spaciousness of the room, the quality of the beds and an airconditioning system that really worked well. The television sets could be bigger (maybe flatscreens on the walls would be an idea?) and it would be appreciated if the tea & coffee supply next to the electric kettle in the room could be topped up on a daily basis.
The views of the lake. Comfy beds. Warm rooms. Spacious room. Free internet in the lobby. Room could have been improved with tea/coffe making equipment. Also an iron and ironing board.
The room had a suggestion of cigarette smoke
quiet with good rooms wider choice on menu
how convient it is. the maid service was poor. they did not remove the plates, or tray from room service. They are also too anxious to get in.
Walking distance to Schiphol airport For lack of time, I decided to choose a Sheraton. Exceptionally so, because I've had quite bad experiences with that chain. This hotel, however, was OK as far as I can tell.
Rooms a little small for the price, compared to other rooms I have used (worldwide). However, easy access to the airport, for me as in transit over the night, brought some value to the price. Also, several of the TV channels were not operative. Too bad for a hotel in thic class.
easy to access from the airport and center of the city, reasonable room charge. no free space in refrigerator
it is convenient to ariport and train station, nice & clean and staff are friendly & helpful.
We was staying in the family room, it coat a lot, but you get comfort. It was two rooms inside one, we have separate toilet and bath. We didn't take breakfast because we didn't have time, but it is really expensive. We use sauna it was nice after long trip.
location was great. staff was very friendly and helpful. They went out of their way to make things most comfortable for my stay.
Staff is very couretous and efficient. Make you feel very welcome.
I loved not having to leave the airport but did feel that the room was overpriced.
nice bed, good internet, nice corridor decoration, good fruit and bread option for buffet breakfast television is not LCD monitor, breakfast: no live cooking for omelette
Cleanliness and comfort It could always be less expensive
the breakfast buffet was limited in choice
The staff are extremely courteous and professional. The free shuttle service to and from the airport is a very useful and efficient service. A very quite and scenic location and Amsterdam Central is relatively a short train ride. A minor criticism is that the TV is not flat screen.
-Nice hotel with a clean room, comfortable bed, and well-appointed bathroom. -The breakfast spread(not always included in the price, I understood) was very good. -The shuttle service is convenient (if you can find seat in one TO the hotel, that is; no problems FROM the hotel to airport). This is important because there is nothing, literally nothing, near the hotel and it is about 15 minutes ride to/from the airport. The restaurant was good but has practically no options for a vegetarian meal (surprising since vegetarian choices appear to be becoming quite common at most good Dutch restaurants). The front-desk staff was generally polite and responsive. -They share the shuttle service with another hotel AND a few parking lots. As a result, there is always a large crowd waiting at the airport. The problem was further exacerbated by one of the shuttles being a small van. -The driver of the shuttle (the large one) on the day of my arrival was extremely rude--he shut the door in the face of a young lady who was trying to enquire about when the shuttle was supposed to leave the hotel It didn't and took the Etihad crew to the airport instead). I felt bad enough about it that I went back into the hotel and reported this to the front desk (the Manager was "not available" to speak with me); have no idea what, if any action was taken against the driver. -The next morning, the hot water heater was not working, making it impossible for the guests, many of whom had to catch morning flights, to take showers.
peaceful and quite..excellent breakfast and shuttle service from airport
Free Wifi, very friendly and accomodating staff
Rooms were large and king sized beds were comfortable. I particularly liked the exclusive brand of toiletries provided, especially the body lotion. It was heavenly. The location meant that there was literally nothing nearby. But if you take the bus to the airport, then there were more options.
Breakfast was awesome! Very good food and clean. The room was very spacious and gym was clean.
Good service, very nice free breakfast! Very helpful with lost luggage at airport Stay was not long enough!
Used the 24/7 Business Center - easy to use also late in the evening Missed one bus dep. as I did not know that it leaves from the lower level and not from the Reception level - this should be better communicated
Stayed here for 4 days on a social visit to Amsterdam. Found the room to be very clean and comfortable. Tea and coffee making facilities within the room were good and refilled daily as well as a small fridge. The bathroom was spacious and very clean, shower was fantastic. TV was good and with a good variety of channels in several languages. Free Wi-Fi in the hotel was also good. Despite being so close to the airport we found the sound from the planes close to non-existent (room was at the back) free shuttle bus to the airport was very convenient for getting the train into the centre. Looking to take another trip and will definitely stay at this hotel again!
Twin beds pushed together for a double, but were comfortable. Room was clean, staff helpful. We stay here once a year as we attend a fuction in the area. Each time we leave after work and arrive just about 10:00 pm. The restaurant next door to the hotel closes at 10:00. There is no restaurant in the hotel for dinner. There is no restaurant anywhere else near the hotel either. We drove around for 45 minutes and finally found a small kabob place and a pub. With all the businesses and backing up to a large residential area, we were surprised that there was absolutely nothing in the area in the way of restaurant, market or even a McDonalds. The bar in the hotel is open until 1:00 am. If you intend to arrive after 9:00 pm, make sure you have stopped to eat before you arrive.
pleasant staff very comfortable room it was nice and warm excellent breakfast, no
good position,bath and shower and separate toilet good no mini bar or air conditioning.Breakfast not always organised well.
The room is clean and wanderful. nothing.
While it's a half hour ride into Amsterdam, the hotel provides a bucolic respite from the hustle of the city and offers significant value.
Friendly staff, early check in possibility
Room was in need of renovation. Wallpaper peeling, stained carpet, door between rooms did not close and no control over heating.
Close to the airport
The rooms are spacious and the bathrooms are clean. far from city centre
There are many choice of breakfast. We were very comfortable to sleep.
Proximity to Airport Staff forgetting to give voucher for shuttlebus resulting in pushy bus driver and wasted time..and €19 for breakfast when I just wanted small fruit? Far too expensive so no breakfast
staff service food
Great Price, modern, free airport shuttle, friendly staff. A bit far away from downtown, but that is not why one would stay at an airport hotel.
I like the big size of everything Distance from airport and distance from city center
location Could not open a window to get fresh air and air conditioning was not really adequate.
Hotel is very clean and close to airport. Hotel staff very, very friendly .
staff, food and room was very good
Information about material facilities(for example -sport centre etc.)
The staff were quite curtious and pleasant. No delays accessing the room nor upon departure.
friendly helpful stuff , nice clean room everything very much ok ----
The bathrom was dirty with hair on the floor. Used soap in shower. Advertized free local calls and free wifi but was charged for both, for $200!
It was close to airport and the staff was helpful. It was clean. Loved the tea service. The lobby was pretty. Main thing for me was it was clean. I will pay more next time. The room didn't look like the pictures. I think you can upgrade to the newer rooms. Our room had stains on carpet and chairs and walls were scuffed up. I would say it was a 3 star hotel.
Lots of restaurants with fast food- quick and easy when you are on the move. The noise levels in the hotel are not good as the cleaners are working 24/7 and this is not good!!
Clean comfortable rooms; adequate facilities in the rooms; great for a quick stop-over; convenient airport transfer nothing
The free and frequent airport bus shuttle was great.
The free shuttle, with frequent trips, was excellent. Always on time and never had to wait long for the next shuttle. Also started early so was able to get to airport to meet a 5:30am flight. N/A
The airport is very close to this hotel which is part of the reason we selected it; it has a shuttle bus which is convenient as we had only 13 hours between flights home to the states. No complaints
The food and the shuttle service was good. The Wi-fi facility has to be improved as i was not happy with the service of T-Mobile Hotspot as it got disconnected after 10 minutes.
Comfy bed, decent breakfast. Noise from outside room
rounge there are no driyer.
No remarks it is an Ibis Hotel... nothing more... low cost but with Breakfast as an extra or anything else that you may get as standard in other hotels this hotel become as it is less attractive... Room service should be available...as a proper Restaurant Menu as well, not only badly grilled meat with frozen potato’s over fried pretending to be French fries... worst than any Mac... that’s all what it is available no matter which meal name you select...
close to aeroport, clean not very family friendly.
Good location & shuttle convenience. Good food in the restaurants in hotel premises. Housekeeping staff waked us in the morning for the cleaning the room which was highly unexpected. Over all it's ok.
Superb trip, a three night couples trip as a European city break perfectly comfortable and romantic trip. Staff were incredibley helpful especially on arrival to give details of the public transport that we have and advice on getting around the city, the shuttle bus was excellent and a great help. The only concern was probably that breakfast cost was a tad steep in comparison to the room, but the buffet style made the most of it. That's really the only slight downside, on the whole the cost was a good price
Location to airport Limited menu, Breakfast food not very good
There is nothing special about this hotel, it´s one of those faceless places to stay. Stuff! At the front dest, 3 out of 4 receptionist seemed my arrival bothered them, because they had to stand up and do their job. They didnt have my reservation in their system, luckily free room was available. Without a word one made reservation and asked for my card. I didnt get usual: checkout time, parking fee, room service, breakfast served from till,...etc. Lack of communication skills described it pretty enought. Shortly after check in, I found out, I was charged extra 70 euros on top of what I was supposed to pay for no reason, at least I was not explained till this day.
Room was clean Service was poor. They would not take a new guest in until exactly 2 pm when they had limited rooms clean even then due likely to slow or poor cleaning service staff. When checking out, the front desk assigned one person to all check outs (who was a good employee) though others on the front desk appeared to be doing nothing or certainly nothing as important than serving guests.
quick and good 24h check-in service
Neat Room, Toiletteries, Comfortable, Airport shuttle facility Staff could be more polite and helpful, Basic amenities like TV and internet should be part of the room rent and not charged extra.
Efficient check-in, free shuttle bus and peaceful location not far from Amsterdam center. We can't think of anything not to like.
Spacious rooms, good breakfast, good location, free parking The hotel has newly opened. They were finishing decoration all those days I stayed there.
I liked how clean and new it was. Could not get it warm enough in the room. It seems that the temperature gage only goes to a certain point. Being a new facility you probably still have some bugs to work out. I was called by misstake at 10PM and it woke me up. I had ordered a wake up call at 6:30AM but newer got a call.
I booked 7 rooms this week and from all persons I learned that this hotel is very noisy, two guests did change rooms, one of them was on top floor and he wrote me that this was a good room. Most of the guests will not return to this hotel.
Clean, new and good value its not close to the airport, 10 - 15 minutes by shuttle bus
Room was good, staff and facilies were fine for short stay requirements of an airpor hotel.
Free shuttle to the airport. The rug was stained and one of the upholstered chair was soiled. Also, no coffee pot or supplies in the room.
Late dinner, early breakfast, airport shuttel Airplane nois in the morning
Comfort and value
quality of your dining facilities and quality iof the food
I was impressed by the level of service from the personnel. I had forgotten my BB in the hotel , so I called in five minutes they called me back to say that they had found it.
The Quad rooms are really huge and very comfortable. More than sufficient for our family of 2A and 3 C. The free bus shuttle between the hotel and airport is very convenient and runs on time. Reception staff were very helpful. They let me use their PC and allowed me to take a few pages printout. Rooms had no kettle. The walk from reception to the rooms using two separate lifts was a bit tiresome. No help from the hotel for this.
Due to shuttle from Airport the queue for check in was bad - 10 mins
The food in the restaurant, the wonderful and welcoming open fire and the very high standard of interior design which was very stylish. We have stayed at this hotel over 20 times both on business and pleasure and love it. Despite this however the Manager was unable to offer any form of refund when we explained our Son and his friends would not be joining us for his 18th Birthday weekend as Birmingham Airport had been closed and all flights cancelled. a little understanding would have softened the blow as we were all devastated, especially as his Grandmother, to whom he was very close had died 4 weeks earlier and we were all really looking forward to a wonderful break.This lack of flexibility is my only critisism of what is otherwise an excellent hotel.
convenient to airport - lovely dining room and delicious food. it was a little further from the airport than we thought and we were very isolated.
It was quiet and convenient.
This small friendly, clean hotel with a nice restaurant in a typical Dutch village close to airport serves me well every time I have a layover in Amsterdam. Shuttle goes to Dorint Hotel, a five minute walk from De Herbergh Bread selection for breakfast is poor - none of the hearty Dutch Roggebrot on the buffet. Stairs are steep but usually staff helps carrying up my bags. A bit pricey.
design, comfort, friendly staff, nice restaurant, price, close vicinity to airport the breakfast buffet. I like a cup of coffee and a slice of whole grain bread early in the morning. The buffet is a bit pricey for what it offers besides.
no lift, no selection of eating places nearby
Cleanliness and gfood hospitality of staff Lack of internet access
The Hotel is pretty and clean. The staff was kind with us; they even talk italian. Far from the center. Anyway there is a free shuttle to airport every 20 min and the airport is well connected with the center of Amsterdam.
Friendly and helpful recption staff. Prompt checking in time. There were no coffee or tea making facilities in the room. I requested for a quiet room but the room was near the road and noise from passing traffic disturbed my rest. The room was quite warm and opening a window meant more noise from outside, and no fan or air conditioning.
Very close to Shiphol, yet quiet. Promised internet connection was not available. Major problem, given need to check in and print boarding passes for next day's flight.
the receptionist greeted us as if she had been a friend waiting for us to arrive. that was nice. the resturant was right there. the shuttle dropped us off a block from the hotel and we had to ask how to get there.
Close to airport. Restaurant had very limited menu. Service was not memorable.
Great free shuttle bus service to and from the nearby Novotel (to the airport/train station). Clean and comfortable. The steep stair case. Old, small TV, no wireless as promised.
Easy location and very friendly staff Walking to the bus and the bus being very late Hotel room very noisy early in the evening due to kitchen staff in the back
Friendly staff. Ninco at the reception was great!
nice room, clean, wifi internet free staff not so kind
Airport shuttle service was at its worst. On the day we reached, I had to wait for about 1 hour to get the shuttle ( it was told in the site that they have shuttle service every 30 mins). Then again another day, in a morning, when I wanted to go to airport, I couldn't go on time since the shuttle was full. ( they were operating just a 8 seater van, where as other hotels were having exclusive buses and big vans ) - Shuttle service was bad. - Receptionists were not very helpful and caring - Extra price charged while checkout
The help I got from the staf when arriving to the hotel. There was this guy who just did everything so my problem would be resolvrd.
Good location near motorway. Good food in restaurant. Cleanness of the room was only reasonable. Restaurant staff pretty slow.
Price, location, staff was friendly and engaging.
the closeness to the city night life! there was no coffee/tea making stuff in the room, and their coffee and breakfast were expensive, for the price I would have expected the breakfast to be included
The serviice was excellent. Close to the airport and the shuttle service was very good. The door did not have an extra lock and no peeping hole in the door. That made me feel somewhat unsafe.
It was very quiet Very confinient too have a little bus for transportation to the airport and access to the train . The busdriver very helpful and very courteous. No washcloths! The shower drape was too small.
Nice staff, talking french... Breakfast is not enough furnished : you should arrive eraly to get enough orange juice for example !
The beds were comfortable. We really appreciated the shuttle. Wireless free internet was very much appreciated. Staff was very helpful. We found it challenging to take our luggage through so many doors. Could some of the exit doors be used for this?
The staff was extremely friendly and helpful, and they also had a delicious Thai restaurant connected to the hotel that was convenient and helpful when I wanted to get takeaway.Though not as close to Schiphol as I had thought, Abcoude was beautiful!
Shuttle service was well organized and worked well Dining here is very expensive and service for dinner was 'if you must I will'
Buffet breakfast included. Evening dinner selection is limited but still ok. Rooms very comfortable and clean. Shuttle bus to airport is quick, approx 10 mins to airport Limited dinner menu. Shower water pressure not good. Shuttle bus runs every 30 minutes so check timing to make sure you make it to the airport on time. Shuttle bus pick up is separate from other hotels. Pick up at STA office near Starbucks arrival 4 section. Not a criticism but not obvious location.
My room was cleaned at 5pm instead of in the morning
The hotel is an excellent value for the price. The room my wife and I had was clean and quiet. We thought the restaurant was overpriced but the location is within walking distance of a wonderful small town where the people were very friendly and an Italian restaurant and grocery store very close. The bus to the airport was on time but sometimes crowded. Overall we would stay there anytime we are at Amsterdam airport.
Very convient for getting to the airport, regular shuttle ran between the hotel and airport all day long. Room very modern, spacious and quite after staying in the old part of Amsterdam for a week. Nice restaurant, had a good dinner but breakfast was a 15E buffet, no other choice, expensive but good.
I stayed at the Dorint hotel on the 21 of this month(may 2015) anf it has been by far the worst experience i have ever had! I have stayed there before and i had no complains overall, but this time, there was a person in the recception that treated me really badly with no reason, i was staring at him thinking how come this person works here? I wrote down his name(Victor Brokke) and i wanted to talk with the manager but i had no time because i had an early flight and i was kind of late, too diferent than the morning recepcionist that was so nice and professional, when she asked me how was my experience i told hee about the missunderstanding that happent that night and she said she would take care of it. Really, they lost a customer, i travel to the netherlands at least 3 time a year and i love staying in hotels close to Schiphol because of the facilities such as close to amsterdam and also shuttles to the airport. What they dont realized i think is there is over 50 hotels in that area, and the Dorint isnt going to be one that me, relatives or friends are going to stay in.
convenient because nearby airport
I asked to change my room and was immediately accommodated.The new room was quite nice. Clean bed and facilities. The first room I was assigned smelled strongly of smoke. I asked for a change. See above. The hotel's common areas are badly in need of upgrade. Too many stains on carpets etc. Also, in my room, the upholstery on the desk chair was torn. These are the reasons for not wanting to recommend the hotel to others. It was fine for the one night, but I would try somewhere else for any longer time.
EUR 12,50 parking fee I didn't like the hotel at all. There are much better alternatives around Schiphol. The hotel is generally old and mainly used for stop-overs between long-haul flights and by airlines' crews. Nothing spectacular.
Front desk staff very helpful. Extended my stay twice and never a problem to keep the same room. A short walk into the town adjacent. Rooms were in good shape. It was very convenient as I was taking some courses at Schipol. Shuttle service. The bus was packed when it finally arrived after I waited 52 minutes at the airport. There was a crowd awaiting to get on. I did manage to get on but not everyone who wanted to was able, This shuttle serves the Ibis budget, the Ibis and the Dorint hotels So you get 1 and 2 star shuttle service to a 4 star hotel. The bus did go directly to the Dorint, but I was the only one to get off there. A 4 star hotel needs to offer 4 star service throughout all its services.
The shuttle service from the airport was free and efficient. Staff were friendlly and responsive. Room was clean and comfortable without any excessive noise. There was a nice restaurant and bar. Only that our room originally didn't have a door to the bathroom, they did change us to a room with a door after we asked. At first we thought maybe this was normal in Amsterdam but it seemed a bit primitive to have no way of containing the various sights and smells. it was rather strange to be given this type of facility without any warning.
The hotel was very clean and the room was amazing, worth the money! The staff is very rude and unprofessional. It is so bad that despite the hotel being clean and well kept it isn't worth the stay.
Hotel staff were very welcoming. Room was very clean, bed very comfortable. Large room, plenty of storage. Breakfast room was very nice with a good selection. Shuttle bus very prompt and driver very helpful with luggage. I was staying overnight at Schiphol between flights. Hotel is a little far from the airport, especially if you are arriving late in the evening. No ramp up to the door at reception. Had to carry heavy suitcase up several stairs.
Breakfasts are wonderful, good range of dishes for the morning start. Very warm attitude of personal. Absednce of the smoking facilities.
Booked room for $75 after missing flight. Shuttle was provided at the airport. Was very clean and nice for the price. Staff was friendly except for shuttle driver. Nice looking pool, sauna and steam room. Restaurant staff was nice. Shuttle driver was rude on the way to the hotel. Restaurant was expensive $15 for hamburger. Had to wait till exactly 2 pm to check in they wouldn't check us in 10 minutes early.
Excellent Breakfast. Share Toilet.
I chose the hotel due to its proximity to the Schipol airport as I had an early morning flight. The hotel has a very busy bar and restaurant downstairs and guests have to walk through the smoke filled bar to reach the reception. They can very well do without this uncomfortable welcome! Other than that the room was ok. Though there was a phone in the room, I had no idea how to reach the reception.
We were treated very cordially and well when we arrived, a taxi was ordered for our return to the airport and the wake-up call was as needed. No air conditioning, a minor problem. More seriously, we had to pay what seemed exorbitant and much higher than expected taxi fares from the airport to the hotel and returning. The return by a taxi man who said he does regular work for the hotel was even more expensive than coming. This effectively almost doubled the cost of the room. This made the hotel a poor option for our rest between planes.
Very friendly and attentive staff. Very good food in the restaurant. It was cold in the rooms.
The restaurant offered an interesting range of nicely prepared food which was good value and the service was friendly and efficient. The room was very noisy, the TV remote did not work and I would have preferred an en-suite bathroom.
The hospitallity, breakfast and diner and the staff the mosquito's
there was breakfast included, so the double room was cheeper than rooms in other hotels... the music was very loud, the bar was open till 3am, so we didn't sleep well...
Plenty of free parking near the Hotel Noisy Pub like atmosphere. Shared bathrooms and toilets. Surely this is unacceptable in this day and age. Paid 66 euro's a night, and had no problem securing a 4 star property for 55 Euros, with an ensuit bathroom and toilet
Not mmuch. Noisy
The hotel is in Amstelveen, and the town is nice Really expensive. No bathrooms in the room, and the shared ones are unclean all the time, we stayed there. Very noisy at night. Far from the tram station if you want to go to Amsterdam