Overview

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Hotel Bonsai

Zac De La Tuiliere, 5 Rue Antoine Bourdelle, 13127 Vitrolles, Provence-Alpes-Cote d'Azur, France
+33 4 42 75 13 13

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+33 4 42 75 13 13

Overall guest ratings

4.4/10 OK
Based on 358 reviews

Review highlights

  • 7.4
  • 4.4
  • 2.3
  • 2.1

Nearby

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    About

    Modern hotel located in Vitrolles, Provence, one kilometre from the town centre and ten kilometres from Marseille Airport. Guestrooms have simple decor with functional furnishings; all include cable TV, direct-dial phones and bathrooms with showers. A buffet breakfast is available each day, and multilingual staff at the front desk can help with information on the area.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    4.4 OK
    Based on 358 reviews
    • 7.4 "Good location."
      10.0 "Good access to the airport, said 100%."
    • 5.5 "Average value."
    • 4.4 "Service is below average."
      0.3 "Bad housekeeping, according to 97%."
      2.5 "75% thought the service was unprofessional."
    • 2.3 "Quite uncomfortable."
      3.2 "68% didn't like the uncomfortable beds."
      0.5 "Air conditioning was criticized by 95%."
      2.6 "74% thought it was too noisy."
      2.7 "73% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 2.1 "Awful breakfast."
    • 1.6 "Awful rooms."
      1.2 "88% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.6 "94% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
      0.5 "Air conditioning was criticized by 95%."
      1.9 "81% had problems with the shower."
      2.7 "73% said rooms were small."
      2.3 "77% thought the tv was sub-standard."
      0.0 "100% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      0.0 "100% criticized the small bathroom."
    • 1.4 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    4.7 OK
    Based on 157 reviews
    • 7.4 "Good location."
    • 5.6 "Average value."
    • 4.0 "Service is below average."
    • 2.3 "Quite uncomfortable."
      3.3 "67% didn't like the uncomfortable beds."
      0.5 "Air conditioning was criticized by 95%."
    • 1.7 "Awful rooms."
      1.4 "86% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      3.3 "67% didn't like the uncomfortable beds."
      0.6 "94% said rooms were dirty."
      0.5 "Air conditioning was criticized by 95%."
      1.9 "81% had problems with the shower."
      2.2 "78% thought the tv was sub-standard."
    • 0.5 "Generally quite dirty."
      0.6 "94% said rooms were dirty."

    Overall rating

    3.8 Mediocre
    Based on 100 reviews
    • 4.4 "Service is below average."
      0.3 "Bad housekeeping, according to 97%."
    • 1.8 "Quite uncomfortable."
      2.2 "78% thought it was too noisy."
      2.2 "78% said rooms were small."
      0.5 "Air conditioning was criticized by 95%."
      2.9 "71% didn't like the uncomfortable beds."
    • 1.2 "Awful rooms."
      1.1 "89% complained about the bathroom."
      0.5 "95% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.5 "Air conditioning was criticized by 95%."
      2.2 "78% said rooms were small."
      1.6 "84% found problems with the furniture."
      2.9 "71% didn't like the uncomfortable beds."
    • 0.4 "Generally quite dirty."
      0.5 "95% said rooms were dirty."

    Overall rating

    4.6 OK
    Based on 100 reviews
    • 7.4 "Good location."
    • 4.7 "Service is below average."
    • 2.5 "Awful breakfast."
    • 2.5 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      2.6 "74% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 1.8 "Awful rooms."
      0.7 "93% thought they were poorly maintained."
      3.4 "66% didn't like the uncomfortable beds."
      0.9 "91% said rooms were dirty."
      2.2 "78% thought the tv was sub-standard."
      1.1 "89% complained about the bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 1.1 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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