Overview

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Hotel Bonsai

Zac De La Tuiliere, 5 Rue Antoine Bourdelle, 13127 Vitrolles, Provence-Alpes-Cote d'Azur, France
+33 4 42 75 13 13

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+33 4 42 75 13 13

Overall guest ratings

4.3/10 OK
Based on 375 reviews

Review highlights

  • 7.2
  • 4.8
  • 3.6
  • 1.9

Nearby

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    About

    Modern hotel located in Vitrolles, Provence, one kilometre from the town centre and ten kilometres from Marseille Airport. Guestrooms have simple decor with functional furnishings; all include cable TV, direct-dial phones and bathrooms with showers. A buffet breakfast is available each day, and multilingual staff at the front desk can help with information on the area.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    4.3 OK
    Based on 375 reviews
    • 7.2 "Good location."
      10.0 "Good access to the airport, said 100%."
      10.0 "Great parking, according to 100%."
    • 4.8 "Service is below average."
      0.3 "Bad housekeeping, according to 97%."
      3.3 "67% thought the service was unprofessional."
    • 3.6 "Breakfast is below average."
    • 1.9 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      0.0 "Air conditioning was criticized by 100%."
      3.0 "70% thought it was too noisy."
      1.5 "85% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 1.5 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    • 1.5 "Food is inedible."
      1.3 "87% found the side dishes unedible."

    Overall rating

    4.6 OK
    Based on 168 reviews
    • 7.2 "Good location."
    • 4.3 "Service is below average."
    • 2.2 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      0.0 "Air conditioning was criticized by 100%."
    • 1.7 "Awful rooms."
      1.0 "90% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      0.7 "93% said rooms were dirty."
      0.0 "Air conditioning was criticized by 100%."
      2.4 "76% thought the tv was sub-standard."
    • 1.6 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    • 0.6 "Generally quite dirty."
      0.7 "93% said rooms were dirty."

    Overall rating

    3.9 Mediocre
    Based on 108 reviews
    • 4.6 "Service is below average."
      0.2 "Bad housekeeping, according to 98%."
    • 1.5 "Quite uncomfortable."
      2.4 "76% thought it was too noisy."
      1.2 "88% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      2.8 "72% didn't like the uncomfortable beds."
    • 1.5 "Horrible vibe."
    • 0.9 "Awful rooms."
      0.6 "94% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.6 "94% said rooms were dirty."
      0.0 "Air conditioning was criticized by 100%."
      2.8 "72% didn't like the uncomfortable beds."
      1.2 "88% said rooms were small."
      0.7 "93% found problems with the furniture."
    • 0.5 "Generally quite dirty."
      0.6 "94% said rooms were dirty."

    Overall rating

    4.4 OK
    Based on 97 reviews
    • 7.3 "Good location."
    • 5.2 "Service is ok."
    • 4.2 "Breakfast is below average."
    • 2.2 "Quite uncomfortable."
      3.2 "68% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 1.7 "Awful rooms."
      0.6 "94% thought they were poorly maintained."
      3.2 "68% didn't like the uncomfortable beds."
      0.6 "94% complained about the bathroom."
      0.9 "91% said rooms were dirty."
      0.0 "Air conditioning was criticized by 100%."
    • 0.8 "Generally quite dirty."
      0.9 "91% said rooms were dirty."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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