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Feel of the hotel was comfortable but very beautiful. Decor was luxurious and tastefully done. There was no indoor pool or spa.
Staff was extremely friendly and helpful! Located close to underground Metro stop that made it very easy to get around. I would suggest providing free in-room wifi for free to keep business travelers wanting to return for ease and amenity.
The sheets were clean, there was no noise from the room next door, the shower worked nicely, and there was free coffee and tea. 1. My room was at the end of the hall, so there was a constant slamming of the door that the housekeeping staff used. 2. While there appeared to be soundproofing between rooms, there were gaps around the door frame and all of the noise in the hallway came in, as did the light; the feeling of privacy was diminished. 3. The elevators were inadequate to the traffic. I ended up walking up to the 7th floor!
Reduced holiday/weekend price.
The entry to the hotel and knowledgeable staff. Floor I stayed on smelled bad. Shower didn't work properly.
lovely public areas. friendly helpful staff. Very nice meals in the restaurant liked very much but would have appreciated a little milk for tea.
Beautiful hotel, nice comfortable rooms, excellent location, outdoor pool still open during last week of October Impossible to be served drinks on the terrace outside the restaurant even though it was warm and sunny. Bar staff not allowed to sell me drinks for the whole party of 3 (presumably linked to liquor laws) to take to the terrace. This is highly unusual for a hotel of this category.
the ambiance decor needed updating
wonderful & very professional staff having to pay for the workout room & expensive parking!
The hotel was in easy access to the metro , trolley bus tour; and taxi cabs were on standby. There is regular access to Dulles airport by way of shuttle bus and taxi .
Very little Terrible customer service
It's a great location. Near metro and plenty of great places to eat. Walls are paper thin. Had very noisy neighbors. Called staff but did not help.
Close to where I needed to be. Good amenities on site. Bed was comfortable, not luxurious, but fine for a night or two. Price was great, I assume marked down for slower holiday time while there was no business travel.
I frequently travel to Washington on business and tried this guest house. It is literally across the street from the Metro. It is very clean, very dignified, very quiet, very welcoming, and very relaxing. I will return. I liked everything. Two things that I liked, but others may not like:1) There are no TVs in the rooms or on the premises. There is wi-fi. 2) Room 114 is next to the kitchen. You smell coffee at 6:30, so if you are not a morning person take note.
comfort of bed, quality of bathroom, outstanding free breakfast, afternoon cookies and wine. Attitude of ALL staff. Quick, flexibility of owners. Opportunity to meet owners. Conversation in the morning and evening at the dining room table. Location
The staff was lovely and incredibly helpful. The room was clean and homey. The location was great right next to the zoo and the metro.
A/C, breakfast, very convenient location - near our daughter's apartment, National Zoo, busses and Metro, Starbucks; good restaurants within walking distance; nice patio to relax on Weird mattress - too bouncy/soft, towels too thin, carrying suitcases up to third floor, lack of electrical outlets