Overview

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Isle of Capri Casino Hotel Lake Charles

100 Westlake Avenue, Westlake, LA 70669, United States
+1 337 430 2300

£73+

Overall guest ratings

7.5/10 Good
Based on 1,289 reviews

Review highlights

  • 7.8
  • 7.4
  • 5.2
  • 3.8

Good to know

  • Friendly service

Nearby

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    About

    Isle of Capri Casino Hotel Lake Charles features a casino and a nightclub. After hanging out at the outdoor pool or seasonal outdoor pool, guests can grab a bite to eat at Otis and Henrys, one of 3 restaurants, which serves American cuisine and is open for dinner. Other highlights include a fitness center, a spa tub, and a sauna.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Gift shop
    • Casino
    • Outdoor pool
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Free parking
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 1,289 reviews
    • 7.8 "Good location."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "75% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 6.9 "Service is ok."
      6.5 "Only 65% found the restaurant service to be good."
      5.0 "50% found the room service acceptable."
      5.8 "58% thought the shuttle service was ok."
    • 6.3 "Average value."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      5.0 "For only 50%, the facilities were new enough."
      5.5 "Only 55% thought it had an adequate smoking area."
    • 5.2 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.2 "52% thought the minibar was ok."
      5.0 "For only 50%, the tv was ok."
    • 3.8 "Pool is below average."
    • 3.2 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
      2.0 "80% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
    • 1.4 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 502 reviews
    • 7.6 "Good location."
    • 6.2 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 6.0 "Average value."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.3 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
    • 2.9 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
      1.7 "83% thought it was rather dirty."

    Overall rating

    6.4 Good
    Based on 541 reviews
    • 7.3 "Good breakfast."
    • 6.9 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 6.4 "Average value."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 4.1 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      3.0 "70% had problems with the shower."
    • 3.6 "Pool is below average."
    • 2.7 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
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    Overall rating

    6.0 OK
    Based on 244 reviews
    • 7.5 "Good location."
    • 7.5 "Good breakfast."
    • 6.5 "Average value."
    • 6.4 "Service is ok."
    • 5.4 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.0 "Rooms are ok."
      3.7 "63% said rooms were dirty."
      4.2 "58% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
    • 3.6 "Not very clean."
      3.7 "63% said rooms were dirty."
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    Hotel type
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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