Overview

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Hotel Grand Sun Yokohama

8-122 Chojamachi, Yokohama, Japan
+81 452 417 551

£35+

Overall guest ratings

6.7/10 Good
Based on 376 reviews

Review highlights

  • 8.2
  • 7.5
  • 4.5
  • 3.8

Good to know

  • Great reception

Nearby

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    About

    Conveniently located near train stations, this hotel provides a comfortable base for both business and sightseeing. Fully renovated in 2001.

    Less More
    Japanican
    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 376 reviews
    • 8.2 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.5 "Good service."
      7.7 "77% said the reception staff was great."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.1 "Food is average."
    • 5.7 "Breakfast is mediocre."
    • 5.0 "Bar is ok."
      5.0 "Alcoholic drinks were not bad, according to 50%."
    • 4.5 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.4 "86% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      0.4 "96% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      4.4 "56% didn't like the uncomfortable beds."
      3.3 "67% had problems with the shower."
      2.7 "Air conditioning was criticized by 73%."
    • 3.8 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 3.4 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      4.6 "54% found the grounds unpleasant."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 2.0 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% thought it was rather dirty."
    • 1.3 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    6.6 Good
    Based on 101 reviews
    • 8.3 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 7.7 "Good service."
      7.9 "79% said the reception staff was great."
      9.3 "93% found the staff to be very friendly."
    • 6.4 "Food is average."
    • 5.8 "Breakfast is mediocre."
    • 3.9 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.4 "86% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      1.2 "For 88%, the rooms looked old."
    • 3.8 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.7 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.2 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    View all review categories

    Overall rating

    6.6 Good
    Based on 22 reviews
    • 8.9 "Good value."
    • 8.3 "Location is great."
    • 7.7 "Good service."
      7.8 "78% said the reception staff was great."
    • 5.7 "Food is average."
    • 5.4 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      2.4 "76% complained about the bathroom."
    • 3.5 "Vibe wasn't good."
    View all review categories

    Overall rating

    6.3 Good
    Based on 48 reviews
    • 8.7 "Good value."
    • 8.4 "Location is great."
    • 7.6 "Good service."
      7.4 "74% said the reception staff was great."
    • 6.2 "Average comfort."
      7.0 "70% thought rooms were spacious."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Food is average."
    • 5.0 "Rooms are ok."
      2.6 "74% complained about the bathroom."
      1.8 "82% said rooms were dirty."
    • 2.5 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
    View all review categories

    Overall rating

    6.7 Good
    Based on 203 reviews
    • 8.0 "Great service."
      8.1 "81% said the reception staff was great."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.9 "Good location."
      9.8 "98% liked the proximity to shopping."
    • 5.9 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.5 "85% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      1.7 "For 83%, the rooms looked old."
      3.2 "68% had problems with the shower."
      0.3 "97% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
    • 3.7 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.3 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 1.8 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    View all review categories
    Good to know
    "Great reception"
    data provided by TrustYou

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