Overview

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Best Western Burn Hall Hotel
Top Romantic Hotel

Tollerton Road, York, YO61 1JB, United Kingdom
+44 134 782 5400

£47+

Overall guest ratings

8.0/10 Good
Based on 1,447 reviews

Review highlights

  • 9.0
  • 8.6
  • 4.9
  • 4.8

Good to know

  • Very quiet
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    The Best Western Burn Hall Hotel in York is packed full of personality and countryside character! We offer fine food, comfortable accommodation and a can-do approach to customer service, which all combine to make our hotel as inviting as its stunning setting! Nestled in the heart of North Yorkshire, the Best Western Burn Hall Hotel offers the best of both worlds, secluded enough to offer tranquility and relaxation yet close enough to the county's must-visit towns, villages and cities to give you easy access to the shops, cultural hot spots and tourist sites that keep people coming back for more every year! Enjoy your stay.

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    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,447 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.2 "82% found the restaurant service to be one of the best."
      7.5 "Housekeeping was great, according to 75%."
    • 8.6 "Location is great."
      7.9 "79% liked the proximity to sightseeing."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% thought parking was inexpensive."
      9.3 "93% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
    • 7.1 "Good breakfast."
    • 4.9 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      4.6 "54% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      1.4 "86% had problems with the shower."
      3.0 "70% said the bathroom was dirty."
      3.3 "67% found problems with the furniture."
      4.5 "Air conditioning was criticized by 55%."
    • 4.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.5 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."

    Overall rating

    8.1 Excellent
    Based on 1,143 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
      7.2 "Housekeeping was great, according to 72%."
    • 8.7 "Location is great."
      7.3 "73% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
    • 7.4 "Good breakfast."
    • 5.4 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      7.0 "70% thought it was pleasantly quiet."
      5.1 "Only 51% thought the air conditioning was adequate."
    • 5.0 "Internet is average."
      3.6 "64% said the wifi quality was bad."
    • 4.8 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      4.4 "56% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      1.4 "86% had problems with the shower."
      2.7 "73% said the bathroom was dirty."
    • 4.7 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      4.2 "58% didn't like the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 188 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.7 "Location is great."
    • 7.2 "Good amenities."
      10.0 "100% found the grounds to be nice."
    • 6.9 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 4.9 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
    • 4.8 "Vibe wasn't good."
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    Overall rating

    7.6 Good
    Based on 14 reviews
    • 8.9 "Great service."

    Overall rating

    8.0 Good
    Based on 101 reviews
    • 9.1 "World class service."
    • 8.6 "Location is great."
    • 6.8 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 4.9 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      4.3 "57% complained about the bathroom."
      1.4 "86% had problems with the shower."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Very quiet"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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