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Location, style of rooms and the size, they were very large A/C did not work right and room was very hot
Good location. Friendly staff. Hotel & room modern & clean. none
nice location city centre, in the centre of all activity no
I asked for a non smoking room and was surprsed that a hotel of this size and price did not have rooms designated non smoking let alone non-smoking floors. I had to ask for the room to be deodorised which was done but it all seemed to be a bit of an effort and I felt uncomfotable. Also there was a daily charge to use the safe in the room- quite a high charge for such a passive servuice. As the booking covered the weekend I had no option but to stay put. There seemed to be very few other facilities on offer either, the resturant was downstairs out of sight and the bar seemed not to be operating
the interior design of the room.and the breakfast the receptionist in the evenig aswell in the morning were lacking of hospitality.Iin the evening it took time to sort out some room organisation and took time to get the room. In the morning the breakfast was not open at 7 am.The hotel closes door in the night against drunkenpeople. whilst 24/7 is given service with 4*.receptioninst do not stay at the desk. You cannot enter the hotel with your card or something as client.
Very good hotel. We payed only 50 euro for a room. The hotel is just perfect and the location also.
Good location, clean room. The noiseist point on the planet on a Friday and Saturday night, especially if you are staying at the ground rooms. Seriously noisy until 5 am.
good hotel. not entirely clean.
Location and amenities (free, excellent wireless) Marginal breakfast
It is a design hotel: nice bathroom, wide screen tv, decoration attractive. Hotel is in the middle of the centre. Breakfast had a lot of choices. Shower temperature kept changing: from very cold to almost boiling hot: dangerous!
good location. hotel staff were not friendly. coffee at breakfest was bad. It is absolutely overpriced (212 Euro per night without breakfest).
The room itself was perfect - it was the last leg of our "minimoon" and after lots of typical Spanish hotels this hotel gave us a good rest: the bed was huge and comfortable; wifi actually worked; it was very spacious and modern and the shower was strong - the jacuzzi bath was a nice touch too (we stayed in Avanza - one of the superior doubles/suites for eur99).
Comfortable room, well equipped close to sights and shops
The location is very central No English TV channels, no spa facilities
wonderful shower mirror didnt steam up. very comfortable bed & room good breakfast the entrance looked dull & didnt create a very good impression
We have stayed at the Silken Zentro many times and always enjoy it. The hotel is very central and within walking distance to everything. The rooms are modern and comfortable and the staff very accommodating. We also like it because they have parking beneath so checking in and out is easy. It is a very modern hotel built on top of the ancient ruins that exist all over Zaragoza and that are on display through glass in this hotel.
I really liked the location and the comfort of the room. Everything was quite pleasant. Our shower was leaking and we had to mop the tiled floor, so that it wouldnt run down the next floor.
Location, design Shower door should avoid water to go to the bathroom floor
Good staff Internet not working
A relatively small hotel,but very central for shopping and sightseeing.Good underground car park.
Good location. has its own parking. a large, pleasant room. clean and tidy. good price for this hotel. Difficult to reach by car first time. No WiFi in some rooms.
The location was great. It was 5 min away from all the great restaurants and clubs. And it has an advantage with the parking. In the room description it was stated "sound-proof rooms". Unfortunately the rooms were extremely noisy.
Fantastic location and friendly staff
very friendly and helpfull staff on reception and restaurant. Restaurant excellent and good value. Excellent position with parking only a 100 meters or so away
The hotel is in the heart of Zaragoza with easy parking. Zaragoza is amazing and only 15 minuits from the track at Zuera. going to work early
This Hotel is central.Zaragoza is an interesting city.A useful stop-over. Finding the car park difficult. Breakfast not good value for money,apart from toast,nothing hot available !
Staff very helpful and pleasant. Rooms were comfortable, though can be a little noisy outside with traffic and people. It had a lift too. no
Perfect location and very friendly staff Breakfast very basic
Our stay at Avenida was really nice, clean & safe. Location was ideal. Zaragoza is very interesting and we enjoyed the friendlyness.
room cleanliness and 24h availability
The welcome ...and access to snacks and water in the lounge.
I have stayed at this hotel before and I like the location. no
Location, cleen room, breakfast included in the price. Poor breakfast, walls not acustically isolated - noise from the adjoining rooms and from the outside were annoying.
Nice hotel very near from touristic places in Zaragoza city
The breakfast. Bad pillows.
Free WIFI Internet in all rooms. Very clean and modern! Great hotel. There started construction within the hotel too early. So it was too noisy my last morning. It took 20 minutes for it to be my turn to check out.
location, very clean and modern, big room
Restaurant was excellent!!! Staff is very friendly and attentive. All in the hotel was good, except extra thin walls. There was perfectly hear everything that happened in the next room (talking, watching TV, how to use WC - piss etc...). Every morning we woke up by the sounds of flushing the toilet ^_^
staff were excellent. good value for money
Close to centre Extremely hard to find due to the city´s 1 way systems. Very noisy at night as next to allyway where people were gathering to 4 or 5am.
So many channels can be watched in room TV including canal+. We enjoyed watching football game. All staffs at reception desk are so kind and friendly.
position quality - very tired
Nice place, the room was very large and very comfortable. Everything was very clean. Our lock wasn't working and they fixed it in a jiffy. You can also request various pillows which is amazing (although i didn't do it). Location is also very good. Noise. The room was next to the main street although it seemed like double glazed windows there was still a fair bit of noise coming from the street.
too much noise at night. the room was small.
Really good position in town. Really good price for that location. No restaurant menu in my room. Didn't know how much it would cost to eat there.
Very nicely located hotel that provides excellent quality rooms for the price that is charged. Rooms are clean and well-maintained. We had a nice view from our upper floor room. Computer terminals were provided in the lobby for checking email.
Location was great Their machine could not handle chip and pin credit cards or debit cards. I had to run out of the hotel at 6 AM to find a cash point in order to pay them in cash !!!!!
Very fiendly reception staff, central location and clean rooms with comfortable beds and good showers. We had two rooms next to each other with children and this worked well.
location, ambiance, ,kindness staff
Excellent male receptionist.Could speak good English nothing was too much trouble and clearly explained all the hotels and parking details.Excellent location.Good quality breakfast buffet. The female receptionist on Sunday morning was very poor just didn't seem bothered not help full at all.Charge for parking a bit expensive considering it was on a different street.
The location was excellent – right in between the historical area and the shopping area. The room was great – cool, clean and comfortable. And we had a great view from the front of the hotel. The breakfast was so so. Not very much choice and only one staff member who didn't seem very interested. But I would stay there again as everything else was great.
Great location, clean rooms. Offered parking was on the streets, so indoor car park next to the hotel seemed safer.
La calefacción funcionaba perfectamente. Las camas eran firmes. El personal, amable. Y la ubicación, excelente. La relación calidad/precio inmejorable.
The lockation The breakfast and the person in charge for the breakfast
-Position, quite central. In the bathroom they have anything, toothbrush and shaving razors. Friendly staff. Breakfast not included but cheap at 8 euros. -The room was difficult to open because of defective key. The air conditioning was incontrollable. I payed 128 euros / night, really really expensive for what it was. Because of this price I will never ever stay at this hotel again even if they reduce the price.
The staff were all lovely and very helpful. Location was excellent. Good comfortable bed. Parking close by and secure. Our room was rather small and the bath was tiny. We would still stay in the hotel again though.
I was in an annexe of the hotel, just around the corner from the main building. As such, it was very quiet and private. The staff were extremely helpful and welcoming. Also, the location of this hotel is second to none, very close to the Plaza del Pilar. I don't think there were any negative points at all.
The location of the hotel was great, parking was provided at a reasonable cost and the staff were friendly. N/A
The central position gives good access to all the main attractions. Car park only takes small cars.
Very friendly staff. Nice buffet breakfast. There's wifi in every room (just ask for the password). Right in the center of Zaragoza.
Friendly and helpful staff. Good location. Badly needs renovation. Looks rundown.
Good double glazed windows so very quiet although looked onto sreet. Close to tourist spots and good places to eat.
the kindness of the staff
The room overlooked the air conditioning shaft and there was a constant noise. All in all the hotel is not bad, but it is not what we expected from a 4 star hotel.
Excellent location. Good parking. No real negatives.
Central location, good breakfast buffet Cost of parking
Comfy bed. Excellent location within walking distance of main sights . We had a meal in the restaurant which was good value. Parking - choose this instead of sister next door for ease of parking in garage.
The Central Nature of the hotel, parking and superb staff It is undoubtedly noisy, particularly so in the front rooms
The hotel is in a good central position for the historic sites - recommend the Zaragoza card Prefer to have breakfast included in the price. Would like to have seen a more Arogonese dinner menu and more Arogonese wines on the standard menu - Sunday was the Arogonese evening.
location very close to airport Girona rooms not too large; too hot and aircon did not work properly
Everything was absolutely wonderful!!!! I will highly recomend this hotel to anyone who wants to have a really pleasant stay at Zaragoza. Perfect location, spacious room, clean and a very friendly and helpful staff! Garage was very convenient too. Just perfect!!!!
good location room was not clean, double bedroom booked with king size bed but not available, the bar is not cosy.
Staff were friendly, no complicated procedures. All brand new rooms never used before. Very central, only a 5 min walk to the city centre. Big lcd tv in every room with basic freeview channels, which was great. Beautiful Bathroom. On the 2nd night, the roof of our room started leaking. So called reception, the man came up straight away gave us another brand new room and that was it. Simple.
The front of the hotel looks like a hostel but the rooms are comfortable and quiet. It is very well situated within walking distance of the centre of Zaragoza. This is one of the few hotels in Zaragoza to offer breakfast. However, this consisted of two cakes, coffee and orange juice and was available from the cafe next door. We were not impressed.
The hotel had a great location, staff was friendly and helpful, rooms nice, clean and sound proofed (no outside noises bothering), Internet was fast and free :) Breakfast wasn't too great, it felt more like a hostel breakfast, rather than a 3-star hotel one... sure, it is cheap, but not that much.
The proximity to local attractions. there wasn't a hairdryer in the bathroom, or coffee/tea making facilities.
Unexpensive and well located The bed cover was full with cigarette burns and the room did not smell too good.
quiet clean and comfortable.well situated for seeing the sights,bus stops very convenient to walk to.train station a shot taxi ride away.breakfast room in hotel,with plenty to eat and inclusive to room price. nothing
The central location, the hotel is clean There is no possibility for a decent breakfast! The bar below gives no service and no choice
Good price, nice comfort. Very good location, Free WiFi and wire internet. In room 414 air condition was broken, elevator has problem when enter more then 4 persons.
Localization and the building Nothing to say
Clean, renovated room, tea and cofee making facilities at room. Good price/performance ratio
Very good location in the city center, nicely renovated. /// En el centro de la ciudad, en una casa bonita. Very, very high price, because of the Expo Zaragoza (almost no hotel avaliable, so the hotels doubled the prices). Not so well accessible with public transport from train- and busstation. /// Precio muy, muy alto, a causa de la Expo Zaragoza y los pocos hoteles disponibles en ese periodo; muchos hoteles han doblado los precios. Mala accessibilidad del hotel desde la estacion de tren y autobuses.
The location of the hotel was brilliant, ask for a room facing the plaza. The room was starting to look shabby, and the hotel was undergoing construction.
the room was lovely and clean, also the bed was lovely and the view from the windows ! it was also great to have opportunity to use the internet there was no kettle in the room to make cup of tea...
The location is excellent. The renovations going on at the hotel. The old rooms are terrible, especially compared with the renovated rooms. In general both are quite small.
Location Gouged price, Contruction, construction, contruction. Lack of recommendation of Laundry service by staff
location they are stil working on the hotel, ther were no windows in the reception! The spa is very litle and is not realy a spa a sauna for two, a steamcabine for two and a jaccuzi for tree. The rules are not clear some people are naked others with swimwear.
The equipment is designed but not of good quality. Not all power outlets in the room work properly. The shower is made by plastic, the turning handles of the whirl pool are already broken.
1. Helpfulness of the reception staff. 2. The central position of the hotel. 3. The generous sized bed!! Lack of availability of an iron and a hair dryer. Also there was no manual for operating the luxury shower.
Double rooms were requested (as opposed to 'twins') and the hotel were adamant that double meant twin beds unless specified as a double bed (although I have never heard of this before!) - took a little sorting out and we still ended up with two of the four rooms as twins but we have learnt our lesson.
Good location and nice design. Very noisy.
Location, room design, size and capacity space for clothes. They let us leave the room between 13:00 and 13:30 instead of 12:00.
Set in the heart of town, all of the points of interest were within walking distance. The staff was very helpful, suggesting local cuisine and directing us to the proper times to dine. I recommend the mijas at Migueras about 4 blocks from the hotel. Although it doesn't open for lunch - the major meal of the day - until 1:30.
modern hotel with tasteful furnished rooms, comfortable beds, fancy bathrooms, excellent location in the historic center; wide selection at breakfast, excellent service due to attentive, helpful, qualified and even German-speaking staff in the restaurant, easy access to the main shopping areas. unfriendly and impolite reception desk (this is mostly applicable to a male employee, who kept the guests waiting while he was on a long phone conversation), the outdoor swimming pool was without water and the sun terrace was closed.The fitness room and the sauna were completely missing.
Hotel is new as of October 1, 2010. So facilities are in top notch shape. Room was enormous and well-appointed. Staff is still learning. Some minor "fit and finish" problems in room.
Noisy room. No sight. It's just a room, clean anyway.
The room was good and the beds were extremely comfortable. Above all the staff were exceptional. Getting to the Hotel was a nightmare and took us over an hour from the autovia. We kept finding the sign and then it just disappeared.
The central location of the hotel
Excellent value and service. What I would have expected from a much more expensive hotel, but without any pretentions. Perfect location to explore city, shop and eat out.
Clean and very quiet.
The perfect base for our stay in Zaragoza
It is a clean, quite comfortable hotel with quite spacious rooms on the edge of the historic centre of the city. For the purpose of visiting this central area it seems to be well priced. The dining and bar facilities were closed. The parking is in a very restricted space and access to individual cars is so limited that damage to paintwork from the doors of adjoining vehicles seems very likely.
The staff were very friendly and helpful and the breakfast was tasty and offered a lot of choice. It is located near pretty much everything you would want to visit in Zaragoza and the area it is in is very pleasant and we felt very safe. We really enjoyed our stay and if we go back we will definitely be staying here again!
We liked it. The hotel's in the corner of the huge and busy Plaza del Pilar, so it's central to the sights and cafes and restaurants. We had no problem with traffic and street noise.
No coffee making facilities. Bathroom very small.
Lo mejor es la situación en la que se encuentra el hotel, enfrente de la catedral y con vistas a la básilica de nuestra señora del Pilar. Esta algo antiguo
Central position near shops and restaurants river etc.
Central position for visiting many interesting places and restaurants. This was second time we stayed there. Last time on the third floor this time first floor and noisier. The room was less pleasant and the bathroom not very comfortable. We probably would look for a different hotel in Zaragossa next time.
The confort of the room and the location of the hotel.
Staff were pleasant, reasonable and made an effort to express themselves transparently.
The location Needs urgent maintenance. Paint peeling from the wall in the bathroom,the window did not shut properly in the room, so noise from airpumping system entered freely from the courtyard. Based on previous reviews, I booked an internal room far from the lift, but the lack of proper double glazing kept the problem of noise an issue. The overall feeling was of a 2 star hotel in need of TLC.
The hotel is centrally located. The restaurant is good value. The people at the front desk are very nice. There is no internet service in the hotel. You have to hook up your own computer with the phone and dial-up.
very centrally located a little on the shabby side
Polite staff Room was a bit basic
The location was very central Too close night time activities which was noisy. Wi Fi difficult to access
the hotel was close to all the main items we wanted to visit and more the hotel did not have a exchange facility and we had trouble finding a bank open when we arrived but it was only a minor problem
Good position near the river. The hotel was very close to major roadworks. I believe this should have been advise at the time of booking. The sign indicating parking for the hotel (which was also a taxi rank) was not very clearly marked.
Location, location, location. Price, price, price
Very nice location. Unfortunately, our room was riverside. Therefore we could not see beautiful sight.
It was professional, clean, and stylish. The staff was helpful and knowledgeable, and at no point did I feel that they would be unwilling to aid us in any way. Also, the hotel is quite centrally located in a beautiful and seemingly safe location.
central location parking difficult to find - need to cross bridge, go into bus-taxi lane and immediately after hotel take very narrow lane. Breakfast was a bit pricy.
There was a great view from out room to the fireworks at the Expo 2008 that night.
This hotel was right across the street from one of the tourist offices, and very convieniently located. It is a boutique style hotel, even though it is large, and very well appointed rooms, and ameneties come with this hotel. I would definately reccomend this hotel. Everything was well organized and in tip top shape -- the only thing was that the parking was extra, but right at the hotel, and the breakfast was a bit expensive (but we didn't eat it so can't review it). Overall, this was a really well situated and lovely hotel.