Pros: It was wonderful I bought another round ticket for my wife I be there next year and use you again
Cons: Having to pay luggage check in
Oct 02, 2016
Terrible attitude at the airport.
Cons: Act to us like we are stupid and inssit the weight each bag. The check in crew gave us bad vibe. Like they got somtging with us.
Sep 29, 2016
left us without food
Cons: We had fallen asleep right before food service, and were not even attempted to be served lunch,, I woke up soon after to see everyone else eating, yet the attendents were of course busy, and simply passed us,
In us carriers, the attendent would pay attention and ask us a few minutes later if we wanted food.
This could have been improved, as I didnt feel comfortable asking, there were 2 of us, not just one so we went hungry
Sep 06, 2016
They charge allot for bag
Pros: Flight was good
Cons: Charge on check in 1600 ph. This is 20usd per person.
We dont like payment surprice at check in time
The flight delay 20 min
Jul 20, 2016
Worst flight I have ever experienced.
Pros: Making it from one point to the other was the only thing that went well.
Cons: I was double charged for the ticket. Customer service has been researching this for little over two weeks. Flight was delayed for just over two hours with multiple gate changes. Customer service at the terminal was no better than the customer service on the hotline.
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