How do I contact KAYAK user support?

KAYAK offers two main ways to reach the user support team for general questions, feedback or to report issues.

Contact options.

Feedback form

• Visit https://www.kayak.co.uk/feedback/form
• Use this form for general questions, feedback or to report suspicious activity

Chat with KAYAK

• Available through KAYAK’s contact form
• Submit your question directly through the chat interface
• Please note: Any information you share (including personal data) may be shared with travel vendors mentioned in your conversation. For more details, visit KAYAK’s Privacy Policy

Is there a customer service email or phone number?

KAYAK does not provide a general customer service email address or phone number for consumer inquiries. Please use the feedback form or chat options above for assistance.

Reporting scams or suspicious activity.

If you’ve encountered a scam or suspicious activity, report it directly to KAYAK using the feedback form at www.kayak.co.uk/feedback/form.

Keep in mind that KAYAK is a travel search engine, not a travel agent. We don’t deal with bookings or payments directly, and we won’t ever get in touch with you via phone, email, or WhatsApp to sort out your booking or ask for payment.

If you’ve fallen for a scam, get in touch with your bank and let your local authorities know.