|Avg. flight duration||1h 47m|
|Flights arrive in||Paris|
|Flights depart from||Berlin Tegel|
I had booked a day trip to London. The night before flight I received phone call from Easyjet offering me Euro250 to take a later flight as only a smaller plane than planned was available. But then you decided obviously not to send the smaller plane but did not bother phoning or emailing us customers as you had done the previous evening. I wasted more than half my day (1.5hr drive to airport plus 3 hours a airport) as I had to reschedule my day trip for a later dater to fit in the few meetings I had. I understand problems arrive, but Easyjet push their planes too hard. They are often late. Unreliable. At least communicate to your customers if you care about hem
Short flight time.
Two of us were booked on the same seat on a full flight. The staff never apologized or explained what was happening. Luckily, we both managed to get to Vienna due to some passengers missing their flight. Howeveer, abysmal service, no explanation and overall terrible experience.
Good flight on time
Security and gate check ins are too many / too slow.
Surprised by extra fees at gate for a bag
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