|Avg. flight duration||2h 40m|
|Flights arrive in||Chicago|
|Flights depart from||New York John F Kennedy Intl|
|Airlines||American Airlines, JetBlue, Alaska Airlines|
Pros: Seating was comfortable. Purser spoke clear
Cons: Poorly organized boarding in Cancun
Pros: It’s economy so I didn’t expect much but there seemed to be more room than other flights from different carriers I’ve traveled with in the past.
Cons: Wasn’t impressed that I was charged for premium seating when my original flight was canceled three times in two days. I understand they can’t control the weather but my vacation was cut from seven days to 5 days.
Cons: Waited one hour and 50 minutes for my luggage. The ENTIRE flight had to wait 1 hour and 50 minutes for our bags to come in on the carousel. There were no apologies or explanations or compensation offered for our wait. Absolutely unacceptable.
Cons: Flight attendants gruff, coffees small, TV screens glitchy/ poor quality. Everything seemed just a bit old and worn
Pros: Pilot had good sense of humor.
Cons: Entertainment system in wife’s seat didn’t work
Cons: I pressed button for flight attendant help and no one came. Flight was delayed and made me miss appointment, turbulence, drinks weren’t served until the very end of the flight. Not pleasant.
Cons: Another plane mechanical issue causing another delay of over 2 hours.
Cons: Seats didn’t recline.
Cons: We are still on the plane. Can’t get off because there is lightning in the area. Ridiculous. It is raining lightly. I would really like to get off the plane
Cons: Asked the stewardess to have a blanket and water she had not brought. Service was bad .
Pros: Onboard crew were ok but the gate staff were a bit sassy and rude.
Cons: Customers service training for gate agents.
Pros: The crew was great. Seats... not to comfortable.
Pros: Yes crew was amazing
Cons: Best domestic USA airline
Cons: Seats are a little right for crows country flight. Comfortable seats though.
Cons: Great flight back
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