|Flights arrive in||Dublin|
|Flights depart from||New York LaGuardia|
|Airlines||Delta, Air Canada|
Cons: No problems at all!
Cons: Couldn’t hear boarding announcements. Lots of boarding confusion
Pros: It was delayed
Pros: Everything was on time & organized
Cons: I had to download that Gogo app to watch a move. That sucked
Pros: Awesome Customer Service
Pros: Helpful person at check in counter when I couldn’t check in online and the kiosk would not complete my check in process. Easy boarding. Very relaxed and friendly flight crew (less militant than other airline crews).
Cons: There was some sort of glitch with my record and I could not check in online or at the kiosk. That was frustrating. I called customer service and it was a VERY long time on hold to get an agent.
Cons: The delay was ridiculous. Seats are the usual tiny ones so for a big guy they suck but over all great trip
Pros: Food in premium economy was pretty good.
Cons: Flight was 2 hours late leaving Heathrow
Pros: good entertainment system
Cons: they boarded zones 3, then 4, then 5.. utter chaos. When I asked a male flight attendant the premise for this he was rude and aggressive. My wife phoned CA to book a gluten free meal the day before. The process was so complex she gave up. 9 hours no food. I was reminded again why I hate this airline
Cons: 2,5 hours delayed. Econ seats are tiny with zero legroom.
Cons: Stop being LATE!!!!
Pros: The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train.
Cons: The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!
Pros: Wonderful friendly crew. Comfy seat. Very pleasantly impressed with the comfort on a CRJ900 -- windows are large and closer to eye level, standing room is enough.
Cons: The delays
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