Once onboard the crew and entertainment was great. The food was even edible.
The flight was overbooked. We were the first foully to be bumped. The boarding and checkin process is horrible! I think that LAN can and should do a lot better.
Plane shakes moves and jumps to much. Seems like LATAM is always late. They did not honor the seats which we pre purchased. Seems like the captains fly to fast and don’t know how to land
Long check-in lines, but rather quick service by the check-in personnel. Comfortable flight in a good seat on a wonderful aircraft.
The flight attendants were very good and so was the overall service.
Seat rowa too close together, not enough legroom.
Service on board great people
Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so.
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