Find cheap flights from Sweden to London Gatwick Airport

Pros: "Not one thing about my experience."
Cons: "The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!"

Pros: "The crew was so friendly"
Cons: "Everything is so smooth in my flight!"

Pros: "comfortable seating, friendly helpful crew, good food"
Cons: "sometimes too cold sometimes too warm"

Cons: "horrible dry croissant for breakfast"

Pros: "vegan sweeties for the kids, so nice as my daughter usually has to say no. Also swiss chocolate - so good! Our veggie meals booked hadn't gone through on the system but we were found some they had anyway - wasn't very nice though."

Cons: "Delayed"

Pros: "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"

Cons: "Punctuality"

Pros: "Crew"
Cons: "Screens need update, mis functions on equipment"

Cons: "Seats too close when leaning back"

Pros: "Lost the luggage"

Pros: "I like that the plan wasn’t that full and the movie was great also when I flew back the food and monies was different"
Cons: "More snacks maybe lackerli"

Pros: "Bombardier C Series. Most leg room and comfort of any plane"

Cons: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."

Pros: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Pros: "It was a lovely easy flight, always lovely flying star alliance."
Cons: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Pros: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Cons: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Pros: "Leg room always an issue. Crew really great."
Cons: "Gluten free option"

Pros: "Crew was great"
Cons: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Pros: "Everything was perfect."

Cons: "Haven’t got there yet!!"

Pros: "A nice crew n my seat next to me was empty so I can sleep well..."
Cons: "Maybe give every passenger a bottle of water..."

Cons: "45mn late"

Pros: "Arrived on time"

Pros: "Cabin cleanliness isgood"
Cons: "Food is bad"

Pros: "Punctual modern aircraft."
Cons: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Pros: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Cons: "A slight delay"

Pros: "Swiss quality, punctuality and reliability."
Cons: "No negatives."

Cons: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Cons: "Having no entertainment in the flight"

Pros: "Left on time"
Cons: "I wanted to get some work done on.y flight but I couldn't even open my laptop screen more than a few inches."

Cons: "It was so hot on the (delayed) flight"

Pros: "Friendly and caring attendants. Smooth flight. Good condition of the aircraft."

Pros: "Service and Aircraft B777"

Pros: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Pros: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Pros: "Excellent service all around and great flight timing with delays and awaiting for transfer flights to land"
Cons: "I travel a least 5 times a year and Kayak is always my option."

Pros: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Pros: "Swiss Lounge, food excellent."
Cons: "everything was very good"

Pros: "Ricaro seats often broken and backs don’t stay in the upright position."
Cons: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"

Pros: "All very comfortable"
Cons: "It was delayed"

Pros: "The Boeing 777-300ER is ether new and clean."
Cons: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."

Pros: "Nice Aircraft, nice crew"

Cons: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Pros: "Friendly Crew , modern and spacious aircraft B777"

Pros: "I had a wonderful experience the whole way through."
Cons: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Pros: "Crew was nice."
Cons: "TV's did not work. Food was lousy."

Pros: "The length of the flight"
Cons: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Cons: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Pros: "Not much to say here. It was a short flight, and it went smoothly."
Cons: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."

Pros: "All was super!"
Cons: "All was great!"

Pros: "Everything except the delay"
Cons: "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"

Cons: "The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed."

Pros: "The crew was friendly. Baggage arrive safely. But the repeated commercial interruptions trying to sell things made me wonder if it was commission based - a nap was not possible from the announcements but you could buy things duty free. I am glad it was a short flight. A new plane."
Cons: "There are no queues. A free for all to load and unload the plane. If you are looking for Swiss order, look elsewhere. Nothing is free, not water (1.5 euro) or any other beverages or anything else. We paid double what the flight should cost to not even be offered water. The seats were lightly padded to maximize seats. There was a small amount of leg room but some. No power outlets, wifi or media. The worst aspect is I bought a flight on Baltic Air from Tallinn to Riga and had the price from Riga to Paris on the next tab on kayak. I bought the ticket from Tallin to Riga then flipped to buy Riga to Paris only to learn it was a bait price. The price was actually $200 more. Baltic would not refund the first flight (within minutes) so we were stuck to either walk away from our 2 tickets to Riga or pay the bait and switch rate. We begrudgingly paid 400 (200 each) euro MORE than the initial price shown so we could fly out of Riga back to Paris (to be back in Paris by Jan 7). A non alcoholic beverage, a small snack, and power access would be helpful. Ground crew helping with order would be helpful. I was shoved and run over trying to get onto and off the plane. It is the wild west of flying except the plane is new...oh, and it is 30 euro if you do not check in online ahead. But you will still need to stand in line to check a bag (where they can issue you a boarding pass)."

Pros: "Clean and neat aircraft with nice crew"
Cons: "Find a way to serve at lease water. Some crew members were uptight. Need to be friendly"

Pros: "Nice stuff."
Cons: "Probably teleportation?"

Pros: "Clean airplane nice pretty stewardess in short dress."
Cons: "Probably private jet whit hot tub."

Cons: "Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late."

Pros: "The crew, plane and airport was great!"
Cons: "Part of our luggage was disassembled and not delivered to the final destination."

Pros: "The crew, plane and procedure was all great."
Cons: "Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing."

Cons: "The crew might be greeting passengers onboarding."

Pros: "We made it safely to our destination."
Cons: "There was no WiFi. Comfier seats or at least a pillow and blanket."

Cons: "Sēdvieta neērta un nepiemērota gulēšanai."

Cons: "One Toilet for a full plane with 150 passengers...."

Cons: "At least a complimentary glass of water or juice in Economy."

Pros: "Big space to front seat"
Cons: "offer drinking water"

Cons: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"

Pros: "Very nice plane and we left on time and the flight was very smooth."

Pros: "Food offered on flight even though short trip"
Cons: "Was delayed so being on time"

Pros: "flight crew was amazing."
Cons: "Boarding was poorly handled by airport staff"

Pros: "All fine"
Cons: "Flight delayed 2 hours"

Cons: "Horrible customer support"

Pros: "Helpful crew"
Cons: "Nothing"

Pros: "It was a fairly ordinary flight"
Cons: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"

Cons: "Ок"

Cons: "Short flight and unmemorable (that's a good thing)"

Pros: "Crew were efficient and friendly."
Cons: "Coffee creamer sachets are insufficient in quantity for the coffee. Even with two sachets the coffee was still nearly black. The flight was full and the cost of checked in luggage ensured everyone used their carry on allowance. As a consequence, overhead bins were full. I left one bag at the front of the plane and had another at my feet. However, it was a short flight, so not too unbearable."

Pros: "Absolutely nothing"
Cons: "Everything"

Pros: "Tallin airport is beautiful"
Cons: "Lost luggage and indifferent assistance."

Pros: "Instructions for connected flights at airpotr were clear"
Cons: "Connection time 10 minutes instead of planned 30"

Cons: "would not check my bag to final destination"

Pros: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Cons: "airBaltic has a terrible luggage policy for musicians. They make you pay extra if you want to bring a musical instrument on board, even a violin which fits easily into the overhead bin. It is honestly discriminatory. Will not be flying with them again."

Pros: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Cons: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Pros: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Cons: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Pros: "staff were polite, helpful, and efficient"
Cons: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"

Pros: "Nothing."
Cons: "Abigail in MLA (Luqa Intl Malta), one of the sassiest and unhelpful agents I have met. Ask for payment for baggage, does something with my credit card- then tells me I need to go to another desk to pay. So inefficient. This on top of her and her gate buddy screwing around at the desk throwing things at each other. Professionalism is not here. To top it off, the plane sat on the tarmac for 40 minutes and we just about missed our connection. Dirty plane too, gum stains on carpet and dirty seats. Will not fly with these clowns again."

Pros: "Newer plane for this stretch."

Cons: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Pros: "Good service, good connection in Riga! Perfectly on time!"

Pros: "New planes"
Cons: "I wasn’t asked to prepay luggage & it cost me double. That makes me very annoyed."

Pros: "Nice crew"
Cons: "Please give out water for free"

Pros: "If water was free it would be better. Other than that everything was fine"
Cons: "."

Pros: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

Pros: "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."

Pros: "Everything was excellent"
Cons: "Nothing. All was good"

Pros: "Flight was short and sweet, no problems to report."

Cons: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."

Cons: "SEVERELY DELAYED"

Pros: "Nothing was good."
Cons: "Plane was. Hanged. I had booked a business class seat and plane had NO PREMIUM / BUSINESS CABIN. I got an economy seat AT 70-80% if business seat cost and also was forced to pay for my bag to be checked at checkin - even tho the ticket I booked had 2 BAGS INCLUDED IN FARE. VERY UNACCEPTABLE."

Pros: "Boarding was super easy - but then I did pay extra for Priority."
Cons: "If you don't order food in advance, there's only the snack menu available, which is very limited and poor quality. Also, the cabin staff basically ignore you, while offering a range of goodies, at different times, to those who did order in advance."

Pros: "Free wifi was great!"

Pros: "機材が新しい"
Cons: "機内食 35ユーロのコスパが全くない"

Cons: "Free drinks"

Pros: "Price"
Cons: "Free drinks"

Pros: "brand new plane, simple check in, good food, nice entertainment, comfy seats"
Cons: "Truly, I can't think of anything"

Pros: "Cabin crew were competent"
Cons: "Over three hours late in taking off"

Cons: "Carry on luggage had to be put below AGAIN as there wasn’t room in overhead lockers. Then had to wait 25mins for luggage at carousel."

Cons: "No entertainment"

Cons: "Delay"

Cons: "If the crew could have made sure at boarding that passengers uses the right doors to enter the aircraft , that could have avoided passengers walking over each other"

Pros: "Decent seats"
Cons: "Not even one glass of water offered on the 8 hr flight. Inexcusable! Crew was not overly friendly either."

Pros: "Really pleased they fly to Austin,Texas direct from London. They give a very cost effective alternative to BA. We upgraded to Premium for a reasonable fee. We liked the masses of leg room but on a night flight it is impossible for the middle/window passenger to escape as all seats are back with footrests extended. The cabin crew were very good. The plane was new and very clean. Roast beef salad for breakfast was tasty if unusual."
Cons: "Low cost premium is rare, and some cost cutting is understandable. That said....Premium seats weren’t that comfortable. I’m not too tall (6 feet) but they didn’t support my back well. There was no music entertainment so ensure you bring your own. There is plenty of power. The film selection is the same in both directions and pretty limited. Not a problem if you are sleeping though. Note: When upgraded you don’t seem to get all your prepaid extras refunded and we couldn’t choose our seats in Premium. There is no business lounge in Austin. (There was in Gatwick). The Norwegian app never linked to my reservation automatically. Some synchronisation work required there. Unlike other premium flights the drinks service was pretty limited. I didn’t enjoy eating out of a cardboard box, but the food was tasty."

Pros: "All"
Cons: "Only graded one star for last two as short ball NA"

Pros: "Staff was pleasantly helpful and friendly."
Cons: "Window seat was uncomfortable, and plane was hot,as if the a/c was turned off."

Pros: "Crew was polite. Entertainment system was acceptable."
Cons: "While Purchasing our tickets, it was not made clear that our bags and meals need to be paid for separately. Once we got on the plane, there was an option to bye food however most of the food was unavailable on our flight. The only thing we could purchase on a 7 hr flight was chips and corn nuts."

Pros: "Seats were comfortable"
Cons: "Staff were not friendly. I specifically heard one attendant who had swapped out a meal for a passenger say out loud "she didn't like her vegan meal so she wanted another one" in front of the passenger. I found that rude and accusing. I know I did not pay for food and I expected that. However, I think that's a bit austere for a 10 hour flight. Not even water offered for non-paying passengers. I don't know how you expect people to be healthy and ok on such a long flight without water.. Will not be flying Norwegian again."

Cons: "Delayed by over 3 hours."

Pros: "Quick flight. Fast boarding Good choice of entertainment"
Cons: "The plane was freezing With three people sitting together, it is definitely cramped. Staff aren’t as friendly."

Pros: "The flight was fast"
Cons: "Horrible people doing the check-in for the flight Very stricted with weight so they can charge you horribly high prices for their benefit Very arrogant Delayed flights Not offered even water if you hadn’t booked meals Very expensive snack bar prices and can only pay by card Worst airline ever with the most abusive and arrogant staff"

Pros: "I recieved emails informing me of possible disruption to travel to and from airport ie road congestion & weather conditions and recommendations to avoid delays which I thought was a very helpful service."
Cons: "We didn't pre order food but understood snacks could be ordered during flight. The sandwiches had all sold soon after we departed New York. We were lucky enough to buy the last fruit salad. We had nothing else to eat for the entire journey. We booked hand luggage only. Obtaining a boarding pass electronically for myself and my partner was impossible. On the fourth attempt I booked myself in individually and was successfully. I then booked in my partner successfully.We tried to go through departures armed with our boarding pass but we're refused entry. We were redirected back to Norwegian main check in to obtain a happy face stamp on our boarding pass which is obtained after the weight of the luggage has been checked. Unfortunately this means that instead of going straight through departures with hand luggage only we had to go to the main Check in anyway. I agree with checking weight of hand luggage but the process could be improved greatly."

Pros: "Economy Seats were comfortable"
Cons: "Information about system for ordering food was very problematic. I was not informed that I needed to order food 3 online days in advance. I tried to order it while checking in online because I realised only at that point that it was likely I would have to order in advance...I was charged but did not receive what I ordered. One crew member was nice, the others were not. When checking in at the airport the staff desk attendant was very rude. Too many hidden costs. Paying for extras like food and luggage does not make the price economical."

Pros: "The film selection was good."
Cons: "Delays with very little information. Cramped plane. Unprofessional staff. No free refreshments. Bad website and faulty app. A budget airline to be avoided."

Pros: "Crew was friendly"
Cons: "Flight left late, uncomfortable seats, No water provided."

Pros: "Cheap."
Cons: "Cheapness!"

Cons: "Wheelchair was not boardedit first and was not brought to the gate on landing. We were not assigned seats near front until I complained North hot food available on flight Seats cramped"

Pros: "Great leg room considering it's a short flight."
Cons: "Rude staff."

Pros: "Comfortability"
Cons: "Boarding staff a bit unwelcoming"

Pros: "Nothing"
Cons: "Food, seat, entertainment"

Pros: "I had a window seat..."
Cons: "Very confused as to why I was wasn’t told that I needed to pre order my meal.. On my way to London I got a meal included and on the way back I didn’t even get a bottle of water! Awful awful experience and will never be flying Norwegian again. , no matter what the price is!"

Pros: "Norwegian is bare bones, but this flight on the Dreamliner is very comfortable. It ‘helped’ that the delay meant lots of people cancelled and there was a lot of spare space on board."
Cons: "It’s a long flight with no drinks... but with Norwegian you know what you sign up for! Water is $3. The 5 hour delay left something to be desired, but Norwegian texted me early so I knew not to head to the airport."

Pros: "All in all a great flight both there and back. I'd recommend this airline without hesitation. I didn't have a single issue with them. Great plane with all the new gadgets etc, love that the windows could be dimmed for sleep/watching movies. Lots of leg room, bonus for me was that both flights I had nobody next to me so I was also able to lie down! Shopping system worked great, every time I ordered I received my food/drink within minutes. Boarding was carried out in number order and worked well as they give themselves loads of time. There was no backlog of passengers waiting for that one person (there is always one!) to arrange their overhead space perfectly!! Would definitely fly with them again."

Pros: "Overall good service with timely information."
Cons: "50 minutes delay. The message from Kayak update stated terminal B and I needed to go all the way to Terminal A with luggage. A bit of exercise!"

Pros: "Quick flight on which I was able to sleep most of the way and wake up at 6am in uk. Good entertainment offering that I didn't use. No food but worked well with my sleeping."
Cons: "Lack if food might not suit all and should be made mire obvious. I nearly missed it but once aware covered it very successfully."

Pros: "Nothing particularly special."
Cons: "Arrived 4 hours delayed, and they always say due to weather to rid of any responsibilities. Flight had no food and had some insane safety warnings saying gathering in groups was not allowed. That's the most big brother thing I've heard in an airplane."

Pros: "Plenty of room. Very good value."
Cons: "For business class the meals were mediocre. But I didn't book it for the food. :)"

Pros: "The price point, relatively efficient, good baggage of you shop around for the right fare ie, kayak etc. Comfortable seat and similar leg room to BA/Virgin economy for a much lower price."
Cons: "The food quality wasn't great on the supplied meals, the best option is to buy at the airport and take onboard. Delayed flight almost guaranteed. No IFE on our flight home apart from a few TV shows. No movies. Crew are hit or miss with the quality. Some are good, some are not so good or welcoming. Gate staff/set up wasn't great and not much information about the delayed departure given out."

Pros: "The cabin crew were personable and professional. The seats were comfortable and there was a good amount of leg room."
Cons: "In-flight entertainment was not working. Within 40 minutes of take off, hot snacks were no longer available. Poor distribution of seats - many people (not travelling together) were seated 3 in a row yet several people had 3 seats to themselves. Captain did not address the one hour delay with an apology or an explanation."

Pros: "Very pleasant folk on-board. Comfortable new plane"
Cons: "Staff didn't manage boarding well with the result that people were standing for long periods waiting needlessly in a queue. The entertainment system broke down which on a 7 hour flight is not a trivial loss. The flight was one hour delayed in departing, although it did make up some of that time over the Atlantic."

Pros: "Plane was in good condition and my seat assignment was good - nobody was sitting between myself and the person seated at the window."
Cons: "Staff was a little unfriendly and the cheapest fare did not include any drinks or snacks, let alone meals."

Pros: "Entertainment tv"
Cons: "There was a beligerantly drunk man next to me. He was agressive and rude."

Pros: "The crew was fun, helpful and nattily dressed. The entertainment is all free and plentiful."
Cons: "There was no food available with more than half of the flight left."

Cons: "The fact that my husband and I were one of the first people to check in, four hours ahead of boarding, yet we were not even asked or told that we were being allotted seats in the row closest to the toilet- had we been told that at the time of checking in by the customer rep, we would have had the chance to request for a seat change as both of us were unable to sleep at all."

Pros: "nothing"
Cons: "i was accosted by an extremely rude flight attendant. after having no water offered for hours i walked into the galley in the back to get some. nobody was there and some cups were sitting next to a half empty water bottle. so, like many other airlines, i assumed i could help myself. no sooner than i had picked up the water bottle to pour some water a male flight attendant walked up behind me and said, "excuse me sir, what are you doing?" i replied, "getting some water." he said "what do you think you're doing? you can't just get water you have to ask" and took the bottle away from me." i said "well it would be nice if you served water during the flight, I'm really thirsty." he replied, "everyone is sleeping." i said "not everyone, and nobody offered any water the whole flight, so i thought i'd help myself since nobody was back here." he said, "well i was serving another customer". to which i replied "alright", as i thought "obviously not everyone is sleeping", walked away feeling terrible, and not feeling at all like a respected customer. i have never experienced such awful customer service on any flight, especially not on an international one. this is the first and last time I ever fly norwegian. shame on him! and the plane was disgusting by the way... can't wait to post this on facebook #nevernorwegianair"

Cons: "I was charged $65 for a carry on that they wouldn't allow me to carry and made me check the bag ..."

Pros: "The whole process from Departure to Arrival was one phenomenal experience. Crew was super attentive and very client focused. Norwegian has proven to be a top class service provider and is evidence that low costs and good client service does not have to be mutually exclusive."

Pros: "The plane was nice and cool, and the music was a nice touch."
Cons: "The seats were very crowded, little to no leg room available, and the movies kept crashing every time I tried to watch them."

Cons: "6 hour delay and the worst customer service"

Pros: "The bulkhead seats were great. Lots of room. Would love to come home with those"
Cons: "The boarding process was a bit helper skeleton. Really could not understand the woman announcing"

Cons: "The flight was delayed 2 hours. As a very tall person, I was put in the backmost seat, which is the only row which doesn't recline."

Pros: "Budget airline comfort"
Cons: "They could have first called speedy boarding so I didn't appear like I was trying to jump the queue. Also ended up boarding along with everyone else as in a bus so didn't really get any advantage for paying for the perk"

Pros: "The actual flight crew was pleasant to speak with."
Cons: "Despite online AND my experience flying to Santorini on the same airline, the boarding personnel at Santorini not only didn't communicate which gate until right when boarding started but inexplicably told me only 1 cabin bag was allowed and forced me to go back out through security and pay 60 euros to last minute check the bag. Also the seats don't recline in plane, there is no internet or movies on board, and no snacks or drinks are provided complimentary despite taking off over an hour late for an international flight."

Cons: "Too warm in airplane at boarding and took to long to cool"

Cons: "When you check in, you are asked to choose your seats. Every seating option comes with and additional charge of some sort, so your tickets are actually more expensive than you thought. Bait and switch!"

Pros: "Friendly staff. Quick trip"

Pros: "I thought the crew members were nice. Probably because they feel like they have to make up for the fact they are required to completely rip off the passengers... I mean not to even provide free water..."
Cons: "This company will gauge you for money. It’s a complete joke. To check two smal bags they charged me $94 euros, which unfortunately I had no other option but to pay. The easy jet representative charging me for the bag check treated me like I was stupid for not checking the bag online. I didn’t know until late that I was going to need to check a bag... The flight boarding was completely unorganized. They shuttled 3 bus loads of people to the plane and had everyone board on either end of the plane, making it so people had to scoot past each other both ways to get to their seats creating a traffic jam. The biggest insult was they don’t even provide water unless you pay for it. All the food and drink must be paid for. Not only that they have a magazine for items you can buy while flying with them. It felt so commercialized and like a complete rip off. I will never fly with easy jet again. Oh and I forgot to mention, the plane was dirty when we loaded. There was a dirty tissue under my seat and trash in then compartment in front of me."

Pros: "The fares are extremely affordable."
Cons: "The high luggage fee."

Cons: "The crew was very rude and aggressive. I had a woman bag and a small cabin bag and they require me to put the handbag into the cabin bag, which is fine. But i arrived to the flight after an injury in my leg when i can barley walk and needed my handbag as it has my painkillers and my leg band, but they refuse to let me keep it and keep insist that i have to put it inside the cabin bag. At the end i paid 60 euro!!!! for that as i didn't have energy to argue and the flight was about to leave. This is the last time i'll use easy jet!!! i'd rather pay more and get some human behavior. very very poor and disappointing experience."

Cons: "Flight cancelled"

Pros: "Seats were reasonably comfortable in the circumstances"
Cons: "Boarding en masse despite speedy boarding and we were made to wait on the bus before boarding for a long while and then there was slow going on the steps going onboard. Flight was delayed, so we spent a great deal of time on the taxiway and then again circling before landing."

Pros: "I arrived"
Cons: "I arrived late, uncomfortably, expensive for what is given."

Cons: "flight was delayed"

Pros: "Everything went smoothly for the flight. Thanks to the good pilots and professionals!"
Cons: "I had measured my bag and it would have fit in the overhead bin, but I was charged 60euros by easy jet. I understand they must follow rules, and my suitcase was just a bit too big for their "sizer ". However the person in charge of checking people in was unnecessarily rude to me."

Cons: "Delayed"

Cons: "The flight was delayed by more than 3 hours. They made me checkin my bag based on the pre tense that the flight was completely booked whereas it was no where close to full. After arriving in London there was no information which belt my luggage will arrive and I had to search for close to an hour to find my bag"

Cons: "Due to a late arrival in Mykonos by Eastjet caused me to miss my next Easyjetflight to Berlin. This left me stranded in Gatwick for 24 hours and I had to pay a fare increase on top of it! That's total BS! I had to stand in line at customer service for over 45 mins only to be told that there was nothing they could do. Gatwick is freezing cold and I was forced to put on many layers of my clothes just to prevent freezing. It was suggested that I get a hotel room. I was on a tight budget and couldn't afford a hotel, so I was forced to sleep in the terminal. I had a hotel reservation in Berlin for the night that I slept in the airport and lost a day and a half of mt vacation that I can't recover. All in all it cost me an additional 70 euros to re-book as well as $150 for my hotel room and 20 euros on cheap airport food. Im really pissed!"

Pros: "The crew smiled."
Cons: "Cramped seats, delayed takeoff, ticket price."

Cons: "Delayed"

Pros: "Nothing"

Pros: "On time leaving"
Cons: "Hot lounge, a hold up getting on. Crew could have helped more stowing cases in the top lockers. Bumpy landing"

Cons: "It was appalling. 2 hour delay. Good reminder why I never fly them usually."

Cons: "Long wait time for luggage to appear on carousel"

Pros: "Nothing"
Cons: "Late and the crew wasn't helpful"

Cons: "Being late on both journeys! With no explanation"

Cons: "Late like usual"

Cons: "Being charged £90 when Inhad to change a typo on my boarding card. When I looked at my bc I saw that there was a typo. In the middle name section I had mis typed my name sstor..I finally worked out how to amends it..I corrected it & the next screen charges me £90.."

Cons: "We missed our flight due to a customer service line that had about 20 people there right from the start. Afterwards, the crew didn't do as much as lift a finger to help us find another flight. We had to pay an extra $850 for a one way ticket on top of what we already paid. I understand things happen and people miss flights but the fact they had no intention on dealing with our dilemma especially after their customer service team kept us there 45 min to start with makes me not want to do business with them ever again. Save yourself a hassle and do business elsewhere."

Cons: "The bait and switch of getting everybody onboard early, closing the doors and then announcing a 1:30 hour delay."

Pros: "I have been a fan of Easyjet for years but my last four experiences with them have been poor to say the least. A return flight to Naples earlier in the year and now Palermo shows that their attitude to customer care is slipping badly. All four flights were delayed to a greater or lesser degree. That happens and is usually beyond the control of the airline. What is not beyond their control is the way that they communicate during the delay and the way they treat their passengers. We are people not self-loading freight. Easyjet is fast becoming as bad as British Airways and they are by far the worst. A very frustrating and sad thing to see. The beginning of the end for Easyjet?"
Cons: "Abysmal communications. A don't care attitude. Not my problem syndrome. Treating passengers like cattle."

Pros: "Low cost"
Cons: "High price to check luggage"

Pros: "The r cost"
Cons: "I read their policy on hand & hold luggage. I specifically bought 2 hand luggages that were not only made in Britain, but said all over them "carry on approved". I was given a hard time during check in regarding their sizes, i knew i had to check the 3rd bag and was charged 47 euros. Then when waiting to board, was asked if they could check my other 2 for free cuz they ran out of cabin space! Seriously? You made me pay 50$ to check 1, then want to check my other "approved" ones for free cuz you ran out of cabin space? Just spend the 50$ extra and book with a better organized airline"

Pros: "The crew was polite and friendly"
Cons: "It was delayed like the previous flight with easyJet to the holiday destination"

Cons: "Began 'boarding' the plane despite the fact people had not got of plane that had arrived from London. We waiting in corridor thing that leads to plane for over 20 minutes"

Pros: "Customer service was good"
Cons: "Delays both ways, hours waiting, no update throughout the process and if we are even 10 minutes late after staying updated online with the delayed flight times, we get told off satimof weeks can't board the flight."

Cons: "Legroom"

Pros: "Was meant to be a 21.40 flight that was delayed until midnight"
Cons: "Arrived at gatwick after public transport closed with no assistance offered"

Pros: "Crew were really nice"
Cons: "Queue and staff at Nice airport were so poor/slow. Also flight was delayed"

Pros: "I like the EasyJet app and the ease of getting through security at Malpensa"
Cons: "I did not like that my flight was delayed two and a half hours, and EasyJet's idea of compensation was €4.50. I had meetings this morning that I had to cancel; Transportation into London is very challenging at 2:30 in the morning - we were supposed to arrive before midnight; and now one day, of my THREE day trip is pretty rough because I couldn't get into London until 04:30."

Pros: "Cost too much for checked bag which when included makes cost completely uncompetitive. Plane was more than an hour late boarding, then when we reached Gatwick, they kept us on board waiting to deplane for at least 1/2 hour"

Pros: "The welcome, the staff, everything was FAR better than my last flights with easyJet."
Cons: "New lights, lady behinds light was directly on our sleeping baby's head and we had to hold our hand over his eyes!"

Cons: "Decompression before landing was awful."

Pros: "All good."
Cons: "The provision for speedy borders Roger passports check flying out of Schönefeld airport is poor. Just asking SBs Togo to the front causes friction and arguments. Saw it happening a few times just today."

Cons: "Really slow and chaotic boarding. Bad cabin crew"

Cons: "Easyjet evening flights are SYSTEMATICALLY late -- by up to 2 hours. I missed my train home from Rome FCO and lost the cost of the ticket. Boarding in London was chaotic. The walk to the gate was endless. On the plane, the staff moved my cabin bag without asking me, creating a moment of panic on arrival when I couldn't find it where I'd put it -- and then insisted they hadn't touched it. Altogether a terrible experience."

Pros: "Easy Jet did very well.20 minutes late leaving but made up most of the time on the flight. It was just a 2 hour flight so one does not expect to much but I have no complaints with Easy Jet"
Cons: "Gatwick like a THIRD WORLD airport. We arrived, walked off via an sir bridge but then directed via stairs back to the tarmac by the plane.We were put on one of those awful buses where we are crammed in like sardines all standing up. Waited for ages before it left and then had a long tour around the whole of Gatwick airport being thrown around as we had to hang on for dear life to high bars. You we buggered if you were short."

Cons: "The airport staff clueless. The flight attendents were terrible, one guy wouldn't stop talking about himself and how great he was. the plane was cramped and smelled."

Pros: "In flight magazine"
Cons: "Lack of gluten free choices Queues and delays getting on the aircraft"

Cons: "Flight delayed"

Pros: "I got to where I needed to go. But at quite the price."
Cons: "Plane was delayed several times, without ever a clear notification of when it would be there. Finally boarding was chaotic and just every man for themselves. Required that I check my bag, I requested a fragile tag and they didn't have anything, long behold my fragile item was broken. Got on the plane and it hadn't been cleaned from the trip before, crumbs in my seat and trash in the seat pocket. The crew seemed irritated and tired. I will never give them money again"

Pros: "Professional and safe"
Cons: "Better boarding (lines too long)"

Pros: "Seats are ok but unable to recline"
Cons: "Keep up the good work"

Pros: "i like the service"
Cons: "water free"

Pros: "לעלכלהלכ"
Cons: "עלכללט"

Pros: "It was enough fast"
Cons: "Too much money for nothing service."

Cons: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."

Cons: "not charge me for carry on luggage"

Pros: "Friendly crew"

Pros: "The crew was very professional and I cannot complain about that."
Cons: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."

Cons: "Gate announcement was only a few minutes before cut off!!"

Pros: "Boarding took forever and we were an hour late"
Cons: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"

Cons: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."

Pros: "Nothing"
Cons: "Not having a 3+ hours take off delay"

Pros: "Absolutely nothing"
Cons: "Everything"

Pros: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Cons: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."

Pros: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Cons: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Pros: "The cheap fares"
Cons: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."

Pros: "crew and boarding was nice"
Cons: "don't stop the airplane 5 miles from the terminal in a pouring rain making everyone have to walk to the gate and getting soaked."

Cons: "Flight was late abolutnie 1 hour"

Pros: "Prices on in flight purchases"
Cons: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."

Cons: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."

Pros: "I did not had a seat"
Cons: "I did not had a seat"

Pros: "Ok flight"
Cons: "Comply with departure times"

Cons: "Better organization on the boarding process, i.e. separate lines for priority and normal."

Cons: "Both flues were really delay really disappointed"

Pros: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"

Pros: "The crew was so helpful and nice"
Cons: "I was happy with everything"

Cons: "Application instruction on baggage hande king and que to boarding."

Cons: "Was delayed"

Cons: "Changing in luggage information was annoying"

Pros: "The crew was very friendly and helpful."
Cons: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."

Pros: "The flight arrived ten minutes early at our destination."
Cons: "Extremely small and uncomfortable seats even for a small person."

Pros: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Cons: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."

Pros: "Staff cheerness"
Cons: "Nada"

Cons: "Did not fly. They wanted $100 to check my bag. I flew another airline."

Pros: "I liked how the crew on the plane worked. Very nice."
Cons: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."

Pros: "The Check in was nice and polite"
Cons: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."

Pros: "Everything was ok"

Cons: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."

Pros: "Nothing really"
Cons: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."

Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."

Cons: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Pros: "Cheap."
Cons: "Last minute boarding change & overall 1 hr delay"

Pros: "Staff"
Cons: "Extra charges. £35 to check bags in"

Pros: "Nice crew"
Cons: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."

Pros: "Cheap flights, priority boarding."
Cons: "No meal included, no entertainment provided"

Cons: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Pros: "It flies direct to the airport that I wanted to go to."
Cons: "Little space. Legroom & hand baggage (which had to go in hold). Family of four were not seated together. Cabin pressure change made child ill (my phone has a pressure sensor and I could see the change in pressure trigger a desire to vomit). It should be transitioned more slowly."

Cons: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Pros: "Pilot flew well Cup Noodles available to buy"
Cons: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"