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(Return)
Airports
Origin
London
£263
only
£263
£266
only
£266
£266
only
£266
£255
only
£255
Destination
Amman
£255
only
£255
Tue, 24 Apr
STN
AMM
15h 50m
Thu, 10 May
AMM
STN
20h 10m
£255
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 24 Feb
LHR
AMM
7h 30m
Tue, 6 Mar
AMM
LHR
19h 45m
£263
Trip: 11 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1961 reviews
Overall
8.1
Boarding
8.0
Comfort
8.0
Crew
8.5
Entertainment
6.7
Food
7.6
TLV
LCA
OK 5.6

5 hours delay

ATH
FCO
OK 4.6

We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all.

ATH
MUC
Mediocre 3.5

Nothing.

I'm a photographer on a 3 week trip. I have luggage. Unless you take the ferry, there are limited airline options to Cyclades. Aegean really doesn't want you if you have luggage. Felt like I was being scolded. True, I'm trying to be frugal and avoid a big investment in shock-proof luggage and/or checked baggage fees, but as long as it fits under my seat, what's the big deal? I'm sure I easily weigh at least 70 pounds less than the person sitting next to me, so the extra 4 kg in a backpack that I (female) can personally carry shouldn't be an issue. Then, there's no jetway. You leave the gate to board a bus that takes you to a plane on the tarmac where you must climb a rather large flight of metal stairs. Reverse direction, It takes quite some time and a few crew members to assist those with disabilities to deplane. All the time the rest of the passengers are waiting in the bus to get to their connections. Would only ever fly this airline again if it was the only option to get where I want to go.

STR
ATH
Excellent 8.0

I like the people and the crew and the plane.

That my bags had to be checked for an outrageous price of 50 euros per bag.

BEY
ATH
Mediocre 2.0

The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable.

Sat, 28 Apr
LGW
AMM
10h 00m
Sat, 5 May
AMM
LGW
9h 10m
£266
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17540 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IAD
IST
Excellent 10.0

Excellent service with comfort

All was great

IST
BOM
Excellent 8.3

Overall the experience was good. Cabin crew helpful.

while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons.

LGW
IST
Good 7.6

The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied.

The leg room was a bit limited on long flight.

ORD
IST
Excellent 10.0

every think

IST
ACC
Excellent 8.6

their services in the plain and they are very discipline as well

they don't do well in their transit point they should employ more people who speaks English to direct passengers in the airport. English is international language so they should train some people to direct passengers who comes there everyday

Sat, 28 Apr
LHR
AMM
14h 00m
Sun, 6 May
AMM
LHR
19h 20m
£272
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 1194 reviews
Overall
7.1
Boarding
7.1
Comfort
7.1
Crew
7.4
Entertainment
6.7
Food
6.8
COK
JED
Mediocre 2.0

My worst flight decision. Will never fly Saudia even if offered free. Terrible and stinky aircraft, ride cabin crew who struggled to understand basic English. Zero cleanliness.

AMM
JED
Excellent 10.0

I want to thank everyone for the great service and for the support I got with my back pain situation, everyone was very helpful and they did very good job

I liked everything, was very good experience , I was surprised how everyone took good care of me and my needs, they made my long trip less painful

RUH
AHB
Excellent 10.0

Excellent

RUH
AJF
Mediocre 2.0

40 minutes late.

JED
BEY
OK 4.3

NOTHING

EVERYTHING. Dirty bathrooms; no places to sit; no facilities; full lounge. Passengers were sleeping on the floor at the duty free stores. HORRIBLE airport. A new one will be open soon, but who knows when.

Mon, 12 Mar
LHR
AMM
11h 50m
Tue, 27 Mar
AMM
LHR
17h 00m
£279
Trip: 16 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2088 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
ACC
Excellent 10.0

Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak.

NA

CDG
PUJ
Excellent 10.0

Todo muy bien Volvería a viajar con ellos.

DUB
CDG
Excellent 10.0

Everything was very prefect and would love to fly again.

NA

CDG
PRG
Mediocre 2.0

This is what happens when you get roped in by a low price.

Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!

CMN
CDG
Excellent 8.0

Punctual, not crowded.

Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight).

Thu, 1 Feb
LGW
AMM
10h 25m
Thu, 8 Feb
AMM
LGW
9h 40m
£290
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2414 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.0
Entertainment
5.0
Food
5.5
KBP
FRA
Good 7.3

The price to Frankfurt was very reasonable; crew friendly and clean n modern plan

The price to Frankfurt was very reasonable; crew friendly and clean n modern plan

KHE
KBP
Mediocre 2.0

Nothing

2 return flights were canceled. At that second one was canceled 9 hours prior departure, we had to take cab in rush for 7 hours driving to catch up our next flight. Plane Kiev-Nyc is super old, seats are super small and TVs for 10 hour flight!

IST
KBP
Mediocre 3.3

Crew was somehow nice ... most of the time just following Protocol

Where do we start : old airplane .. no space between seats Squished like an animal in. Cage to be delivered .. horrible ! The airplane Ukarainian uses Should not be used for inter contnetablang haul flights! Where s the Avaiation Commison ! Drinks are to pay ! 3 euros every time pull credit out ! Annoying ! The entrertainmet system : one shitty TV for the whole airplane ! Back to 1980! USSR style !

KBP
AMS
OK 5.3

Food and service onboard was excellent.

No priority boarding in Kiev. I had to ask to be let through the queue of people and claim the priority boarding. I was not able to check-in early enough to get a seat I wanted. 10 days before for my first flight and only. 24 hours before my 2nd. Pathetic.

JFK
KBP
OK 4.0

The flight attendants were beautiful and sexy

Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc. Ukraine Airlines should update their in flight amenities for the passengers immediately!

Mon, 26 Feb
LHR
AMM
25h 50m
Tue, 6 Mar
AMM
LHR
19h 45m
£263
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1961 reviews
Overall
8.1
Boarding
8.0
Comfort
8.0
Crew
8.5
Entertainment
6.7
Food
7.6
ATH
TIA
Good 7.2

crew was pleasant once on board

Very last minute posting of gate and then was late with no explanation. They were a bit rude at the gate to some fellow passengers and I feel it was because they were heading to Albania.

STR
ATH
Excellent 8.0

I like the people and the crew and the plane.

That my bags had to be checked for an outrageous price of 50 euros per bag.

ATH
AMM
Good 7.3

Very good

ATH
FCO
OK 4.6

We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all.

ATH
TIA
Mediocre 2.0

The replacement flight arrives at almost midnight.

Wed, 21 Mar
LTN
AMM
30h 30m
Tue, 27 Mar
AMM
LTN
23h 30m
£266
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 8 Feb
LHR
AMM
11h 50m
Sun, 18 Feb
AMM
LHR
17h 20m
£287
Trip: 11 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2088 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
PRG
Mediocre 2.0

This is what happens when you get roped in by a low price.

Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!

CDG
IAD
Excellent 9.0

Punctual, great food in Premium Economy, friendly crew.

Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups.

CMN
CDG
Excellent 8.0

Punctual, not crowded.

Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight).

SVO
CDG
Excellent 8.3

Nice crew, free snacks

For taller people flying economy sucks . The seats are always to small

CDG
PUJ
Excellent 10.0

Todo muy bien Volvería a viajar con ellos.

Wed, 28 Feb
LGW
AMM
8h 55m
Mon, 5 Mar
AMM
LGW
8h 10m
£290
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17540 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
BOM
Excellent 8.3

Overall the experience was good. Cabin crew helpful.

while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons.

IST
IAH
Mediocre 2.0

Transfer desk in Istanbul is terrible. Poor customer service. It took 6 hours to get transferred from the airport to the hotel.

IAD
IST
Good 7.6

There was a female attendant who as soon as I got to my seat asked me to stop blocking the aisle. I found this very annoying because I'd only just stopped at my seat. I found her manner disrespectful.

LGW
IST
Good 7.6

The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied.

The leg room was a bit limited on long flight.

KTM
IST
Mediocre 2.0

I did nit like anything...

I hate kayak..

Thu, 22 Mar
LGW
AMM
10h 25m
Mon, 2 Apr
AMM
LGW
9h 40m
£290
Trip: 12 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2414 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.0
Entertainment
5.0
Food
5.5
IST
KBP
Mediocre 3.3

Crew was somehow nice ... most of the time just following Protocol

Where do we start : old airplane .. no space between seats Squished like an animal in. Cage to be delivered .. horrible ! The airplane Ukarainian uses Should not be used for inter contnetablang haul flights! Where s the Avaiation Commison ! Drinks are to pay ! 3 euros every time pull credit out ! Annoying ! The entrertainmet system : one shitty TV for the whole airplane ! Back to 1980! USSR style !

JFK
KBP
OK 4.0

The flight attendants were beautiful and sexy

Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc. Ukraine Airlines should update their in flight amenities for the passengers immediately!

JFK
KBP
Excellent 8.0

Good

JFK
KBP
Mediocre 2.0

It was canceled

KBP
DNK
OK 4.0

Flight attendants are sexy and beautiful! They speak english well

Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc.

Tue, 24 Apr
LTN
AMM
17h 35m
Thu, 10 May
AMM
LTN
20h 30m
£267
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 10 Mar
LHR
AMM
8h 30m
Sat, 17 Mar
AMM
LHR
19h 45m
£271
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1961 reviews
Overall
8.1
Boarding
8.0
Comfort
8.0
Crew
8.5
Entertainment
6.7
Food
7.6
BEY
ATH
Mediocre 2.0

The website only mentions about having to pay for extra luggage and they made me pay 55 dollars at the airport for a 20 kg suitcase. This is dishonest and unacceptable.

BUD
ATH
Excellent 9.6

Clean plane, good snacks and coffee, etc., smooth flight.

Check in at Budapest was chaotic and disorganized; when we arrived at the check in desk after waiting twenty minutes we were told we couldn't check in there, but had to check in at a kiosk and return.

ATH
TIA
Good 7.2

crew was pleasant once on board

Very last minute posting of gate and then was late with no explanation. They were a bit rude at the gate to some fellow passengers and I feel it was because they were heading to Albania.

ATH
TIA
Mediocre 2.0

The replacement flight arrives at almost midnight.

STR
ATH
Excellent 8.0

I like the people and the crew and the plane.

That my bags had to be checked for an outrageous price of 50 euros per bag.

Fri, 9 Mar
LHR
AMM
11h 50m
Sun, 11 Mar
AMM
LHR
14h 30m
£287
Trip: 3 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2088 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
PUJ
Excellent 10.0

Todo muy bien Volvería a viajar con ellos.

SVO
CDG
Excellent 8.3

Nice crew, free snacks

For taller people flying economy sucks . The seats are always to small

CDG
BKK
Excellent 8.0

The inflight service

The 3 hours delay

CMN
CDG
Excellent 8.0

Punctual, not crowded.

Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight).

LIM
CDG
Mediocre 2.0

Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services..

Mon, 19 Feb
LGW
AMM
29h 15m
Sat, 24 Feb
AMM
LGW
8h 10m
£291
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17540 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
LGW
IST
Good 7.6

The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied.

The leg room was a bit limited on long flight.

LAX
IST
Excellent 8.3

Asian Vegetarian meal was good.

Seats with less leg room . No WIfi facility at the gate .

IST
MNL
Excellent 10.0

Overall experience

ORD
IST
Excellent 10.0

every think

NRT
IST
Excellent 10.0

World-class service at a price, convenience of connections, still free seat resevation and decent luggage allowance, two suitcases, for all of which other carriers extort extra payments.

Little bit quicker tray collection after meal.

Sat, 10 Mar
LGW
AMM
10h 25m
Sat, 17 Mar
AMM
LGW
9h 40m
£291
Trip: 7 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2414 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.0
Entertainment
5.0
Food
5.5
JFK
KBP
Excellent 8.0

Good

JFK
KBP
OK 4.0

The flight attendants were beautiful and sexy

Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc. Ukraine Airlines should update their in flight amenities for the passengers immediately!

JFK
KBP
Mediocre 2.0

It was canceled

KBP
DNK
OK 4.0

Flight attendants are sexy and beautiful! They speak english well

Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc.

KHE
KBP
Mediocre 2.0

Nothing

2 return flights were canceled. At that second one was canceled 9 hours prior departure, we had to take cab in rush for 7 hours driving to catch up our next flight. Plane Kiev-Nyc is super old, seats are super small and TVs for 10 hour flight!

Wed, 25 Apr
STN
AMM
16h 15m
Thu, 10 May
AMM
STN
20h 10m
£275
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 24 Feb
LHR
AMM
7h 30m
Thu, 8 Mar
AMM
LHR
19h 45m
£283
Trip: 13 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1961 reviews
Overall
8.1
Boarding
8.0
Comfort
8.0
Crew
8.5
Entertainment
6.7
Food
7.6
ATH
TIA
Mediocre 2.0

The replacement flight arrives at almost midnight.

ATH
MUC
Mediocre 3.5

Nothing.

I'm a photographer on a 3 week trip. I have luggage. Unless you take the ferry, there are limited airline options to Cyclades. Aegean really doesn't want you if you have luggage. Felt like I was being scolded. True, I'm trying to be frugal and avoid a big investment in shock-proof luggage and/or checked baggage fees, but as long as it fits under my seat, what's the big deal? I'm sure I easily weigh at least 70 pounds less than the person sitting next to me, so the extra 4 kg in a backpack that I (female) can personally carry shouldn't be an issue. Then, there's no jetway. You leave the gate to board a bus that takes you to a plane on the tarmac where you must climb a rather large flight of metal stairs. Reverse direction, It takes quite some time and a few crew members to assist those with disabilities to deplane. All the time the rest of the passengers are waiting in the bus to get to their connections. Would only ever fly this airline again if it was the only option to get where I want to go.

ATH
FCO
OK 4.6

We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all.

TLV
LCA
OK 5.6

5 hours delay

AMS
ATH
Mediocre 2.0

Nothing.

Everything. I was re-routed and never told why.

Wed, 31 Jan
LHR
AMM
26h 30m
Wed, 14 Feb
AMM
LHR
19h 05m
£287
Trip: 15 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2088 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
CDG
BKK
Excellent 8.0

The inflight service

The 3 hours delay

CDG
IAD
Excellent 9.0

Punctual, great food in Premium Economy, friendly crew.

Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups.

CMN
CDG
Excellent 8.0

Punctual, not crowded.

Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight).

DUB
CDG
Excellent 10.0

Everything was very prefect and would love to fly again.

NA

CDG
PVG
Excellent 8.0

Smoothness of flight and service

In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting

Tue, 13 Feb
LGW
AMM
10h 25m
Tue, 27 Feb
AMM
LGW
9h 40m
£292
Trip: 15 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2414 reviews
Overall
6.4
Boarding
6.6
Comfort
6.1
Crew
7.0
Entertainment
5.0
Food
5.5
KBP
AMS
OK 5.3

Food and service onboard was excellent.

No priority boarding in Kiev. I had to ask to be let through the queue of people and claim the priority boarding. I was not able to check-in early enough to get a seat I wanted. 10 days before for my first flight and only. 24 hours before my 2nd. Pathetic.

KHE
KBP
Mediocre 2.0

Nothing

2 return flights were canceled. At that second one was canceled 9 hours prior departure, we had to take cab in rush for 7 hours driving to catch up our next flight. Plane Kiev-Nyc is super old, seats are super small and TVs for 10 hour flight!

IST
KBP
Mediocre 3.3

Crew was somehow nice ... most of the time just following Protocol

Where do we start : old airplane .. no space between seats Squished like an animal in. Cage to be delivered .. horrible ! The airplane Ukarainian uses Should not be used for inter contnetablang haul flights! Where s the Avaiation Commison ! Drinks are to pay ! 3 euros every time pull credit out ! Annoying ! The entrertainmet system : one shitty TV for the whole airplane ! Back to 1980! USSR style !

KBP
GYD
OK 4.0

nothing

they charge me 10 eur for the boarding pass because i came less then 2 hrs before the departure. Very rude personal. No free food- just a water

KBP
JFK
OK 4.0

Sexy flight attendants

Overall I am disappoint with Ukraine Airlines. I will give you several reasons. First of all I'm a frequent traveller of Ukraine Airlines because I had a business in Ukraine. I have use your Airlines more than 10 times. I fly internationally frequently and I also use several other International Airlines. Compared to the Airlines I would rank Ukraine Airlines at the bottom. 1) I have never been on one Ukraine airlines that has the ability for a passenger to charge a cellphone or any other electronic device in the seating area oh the plane. Ukraine Airlines might be the only International Airline that does not have this. How can you not have this option for passengers in 2018 when you know people are using laptops and cell phones more than ever? This is unacceptable. 2) there are no television options on the headrest for passengers. Again, I do not know of any other International Airline that is not allow each passenger the ability to watch movies in front of their seats. The movie option for Ukraine Airlines is extremely outdated. 3) when taking the international flight from New York to Kiev, the food option is not good. It is only one Hot meal served. To give passengers a cold sandwich as a first option on an 8hr international flight is acceptable. It appears to me that Ukraine Airlines is 10 or 15 years outdated. I travel to Ukraine often and I do as much as I can to avoid your airline. Also whenever I'm talking to passengers in other airports and even passengers boarding Airlines we all talk the same about your airline. Most people are disappointed with your Airlines but have to use it because scheduling etc.

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