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(Return)
Airports
Origin
London
£336
only
£336
£340
only
£340
£257
only
£257
£320
only
£320
Manchester
£322
only
£322
Birmingham
£327
only
£327
Destination
Chicago
£257
only
£257
Wed, 8 Nov
LGW
ORD
10h 55m
Sun, 19 Nov
ORD
LGW
10h 25m
£257
Trip: 12 days
Overall 5.8 OK
Based on 895 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.1
Food
4.7
KEF
LAX
Excellent 10.0

Friendly. Spacious, clean.

Need to offer water and ice.

FRA
KEF
Mediocre 3.3

A delayed incoming flight delayed our outbound flight. Even though our connecting flight in Reykjavik was also WOW air, they would not let us leave because we would miss the connecting flight. Next possible flight, 24 hours later. We were stuck without accommodations in a city that was fully booked for a festival and spent the night sitting in public airport seats. On top of their fraudulent baggage fees (published prices on their site are not available online--you can only pay airport prices) bad connections, uncomfortably tight seating, it's not pleasant and not a bargain.

KEF
BOS
Mediocre 2.3

Nothing

Boarding was chaotic, We had paid extra for extra leg space but did not get it. Our tickets included food and drink and a crew member early in the flight new it and asked us to choose and offered to hold for later. Later they wanted to charge me 3 euros for a bottle of water (which was already paid for). The root of the problem was that our original return flight from France was cancelled by WOW. So we had to switch to a different departure city and day/time by phone. The CSR that did it assured us we would have the same type of seats at originally. LIED. I will never again fly with WOW and actively discourage anybody I know from using them.

FRA
KEF
Good 7.3

Clean, friendly, spacious.

Offer water and ice.

CDG
KEF
Good 7.6

So inexpensive for the same amount of discomfort as a regular airline. On time, service fine. Then my United connection was an hour late connecting to Phoenix from my WOW on-time flight to LAX, (For which I paid half as much as I did on WOW all the way to Paris. ) I swear the bad reviews are all shills for the full priced airlines.

I lucked out cuz the seat next to me was empty, otherwise I might have had short leg room. I am very short anyway, but this would be bad for tall people.

Tue, 24 Apr
STN
ORD
24h 05m
Sun, 27 May
ORD
STN
11h 25m
£320
Trip: 34 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16034 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
YVR
PDX
OK 4.3

Great crew. Leg room reminded me of old days flying comfort.

Flight was continually delayed, 15 by 15 minutes until 4 hours had elapsed.

SFO
MUC
Excellent 10.0

Excellent service by the staff

LAX
MUC
Excellent 9.6

Wonderful flight crew. Quiet, orderly. Food good, plenty drinks.

I an that person who instantly reclines their seat all the way in front of me. Ugh. Not Lufthansa's fault!

FRA
BOS
Excellent 10.0

For a direct flight between the N.E. and Frankfurt, it is one of the best.

As with all flights, I wish there was more room. It is tough for a 6 ft 2 inch person. I can't imagine being taller or heavier than I am and what it must be like.

AGP
FRA
Good 6.0

Service was great

Sat, 3 Mar
MAN
ORD
15h 34m
Wed, 7 Mar
ORD
MAN
16h 35m
£322
Trip: 5 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1741 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
NAP
CDG
Good 6.0

Friendly onboard staff

Treated like cattle while boarding unless your preferred member. Average food quality.

JFK
CDG
Excellent 8.0

only there were del;ay at JFK

CDG
FWA
OK 4.0

Priority boarding

Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999.

CDG
SEA
OK 4.3

Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)

CDG
YYZ
Good 7.0

the food

no room for legs

Fri, 9 Feb
MAN
ORD
14h 35m
Fri, 16 Feb
ORD
MAN
9h 50m
£323
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1352 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
RAK
AMS
Excellent 10.0

Everything - Checkin, crew, food, entertainment

Nothing

ARN
AMS
Excellent 10.0

It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate.

Nothing! It was all great!

HEL
AMS
Mediocre 3.6

Nothing

Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work

AMS
JFK
Excellent 10.0

great choice of entertainment content, friendly crew

AMS
FAO
OK 4.0

Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece.

Mon, 11 Dec
MAN
ORD
13h 50m
Tue, 19 Dec
ORD
MAN
22h 45m
£326
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 1 Dec
LGW
ORD
11h 10m
Sun, 3 Dec
ORD
LGW
10h 15m
£339
Trip: 3 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6025 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
PDX
KEF
Good 7.0

The entertainment options on board of this plane are great. Kids are welcomed with a bag with toys and crayons.

The crew is not particularly caring. They are nice but we travelled with a toddler and the seat rests in between seats don’t lift. Try to let a toddler sleep on a single seat... They offered no help. The plane was too hot when we were boarding. Their commercials for Iceland are relentless.

KEF
DEN
Excellent 10.0

Movies, price

Not getting food!

PDX
KEF
Mediocre 2.0

Nothing

No one at ticket counter in Portland OR; it was closed. I was late - my fault, but there was no one there to help, answer questions or be of service. The on-line information was inadequate re airport arrival time. I used a third party carrier which I will not do again.

ORD
KEF
Good 6.0

The people at the airport itself are some of the most rude people I have encountered in all of my travels. Throwing my tray back at me while I was putting my shoes in it and saying “it’s not done, take it”. She bruised my stomach because I tried to stop it and grab it, and dumped my stuff, including a now broken camera. Very unprofessional and not necessary.

ORY
KEF
OK 4.0

Nothing

Terrible service for an international flight. Lost luggage to Paris. Old movies on plane. Not even a snack like pretzels were free. Will stay with British Airways for now on. You do get what you pay for, and being treated with respect and a paying customer is more important.

Tue, 24 Apr
LCY
ORD
25h 15m
Sun, 27 May
ORD
LCY
15h 30m
£340
Trip: 34 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5220 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ATH
ZRH
Excellent 8.6

Service was great with staff being very professional Flights were on time and entertainment selections were good.

ZRH
PRG
Excellent 8.0

Crew was courteous.

Nothing

ZRH
PRG
Excellent 10.0

Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you

LHR
ZRH
Good 6.3

Good clean service that Swiss is known for.

There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag.

ATH
ZRH
Good 6.6

Crew was attentive and friendly

Very disorganized boarding.

Tue, 21 Nov
LGW
ORD
10h 55m
Mon, 27 Nov
ORD
LGW
10h 25m
£280
Trip: 7 days
Overall 5.8 OK
Based on 895 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.1
Food
4.7
CDG
KEF
Good 7.6

So inexpensive for the same amount of discomfort as a regular airline. On time, service fine. Then my United connection was an hour late connecting to Phoenix from my WOW on-time flight to LAX, (For which I paid half as much as I did on WOW all the way to Paris. ) I swear the bad reviews are all shills for the full priced airlines.

I lucked out cuz the seat next to me was empty, otherwise I might have had short leg room. I am very short anyway, but this would be bad for tall people.

SXF
KEF
Excellent 10.0

The flight attendants are very easy to look at. The food on board is also surprisingly good.

Nothing!

KEF
EWR
Excellent 10.0

The comfort of the entire flight.

Nothing!

FRA
KEF
Good 7.3

Clean, friendly, spacious.

Offer water and ice.

SXF
KEF
OK 4.3

The crew was pleasant and professional.

Paying for water Lack of leg room Cheap uncomfortable seats WOW was my last resort after Berlin flight canceled by recently bankrupt AirBerlin

Wed, 22 Nov
LGW
ORD
10h 55m
Mon, 27 Nov
ORD
LGW
10h 25m
£280
Trip: 6 days
Overall 5.8 OK
Based on 895 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.1
Food
4.7
SXF
KEF
OK 4.3

The crew was pleasant and professional.

Paying for water Lack of leg room Cheap uncomfortable seats WOW was my last resort after Berlin flight canceled by recently bankrupt AirBerlin

BWI
KEF
Good 6.0

Prices. The staff.

No food or water. Paid carry on. No leg room

KEF
LAX
Good 7.6

On time & quite adequate,So inexpensive for the same amount of discomfort as a regular airline. On time, service fine. Then my United connection was an hour late connecting to Phoenix from my WOW on-time flight to LAX, (For which I paid half as much as I did on WOW all the way to Paris. ) I swear the bad reviews are all shills for the full priced airlines.

Long flight - leg room would be bad for tall people.WOW is fine with me.

DUB
KEF
OK 5.0

I'm so disappointed flying with Wow airlines, I can't believe that in a 8 hour flight you can't get a glass of water, only if you buy for like 4 $ a bottle and then when you buy a combo for another 16$ approx. the smallest and not tasty sandwich. I can't believe that they can't even give you a glass of water and if you ask for ice they give like three ice cubes, incredible!

KEF
LAX
Excellent 10.0

Friendly. Spacious, clean.

Need to offer water and ice.

Tue, 17 Apr
STN
ORD
24h 05m
Mon, 23 Apr
ORD
STN
16h 10m
£322
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16034 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
EWR
MUC
Excellent 10.0

The entire crew went above and beyond to ensure the most comfortable and enjoyable experience.

SFO
MUC
Excellent 10.0

Excellent service by the staff

YVR
PDX
OK 4.3

Great crew. Leg room reminded me of old days flying comfort.

Flight was continually delayed, 15 by 15 minutes until 4 hours had elapsed.

LOS
FRA
Good 7.6

Crew hospitality excellent

Nothing

LAX
MUC
Excellent 9.6

Wonderful flight crew. Quiet, orderly. Food good, plenty drinks.

I an that person who instantly reclines their seat all the way in front of me. Ugh. Not Lufthansa's fault!

Wed, 22 Nov
BHX
ORD
17h 47m
Wed, 29 Nov
ORD
BHX
14h 50m
£327
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 10 Apr
LHR
ORD
11h 30m
Tue, 24 Apr
ORD
LHR
12h 25m
£336
Trip: 15 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1352 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
CDG
Good 6.6

Timing & efficiency. Good food though only a sandwich.

Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight

VIE
AMS
Mediocre 2.6

Arriving more or less on time

Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role

AMS
BRU
Mediocre 2.0

They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all.

MUC
AMS
OK 4.3

That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster.

MSP
AMS
Good 6.8

I really like the spaciousness, the plug ins and general service

I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc.

Sat, 2 Dec
LGW
ORD
11h 10m
Sun, 3 Dec
ORD
LGW
10h 15m
£339
Trip: 2 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6025 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
ORY
KEF
Excellent 8.6

Food was a little pricey, and on a par with other airlines. Their boarding was chaotic and poorly organized; we waited standing for Over an hour because there was no or very little seating for the crowds taking advantage of their low fares.

LHR
KEF
OK 5.0

The crew was pleasant and boarding seemed more organized than previous flights.

We elected not to prebook food because of the cost. The menu was also not very vegetarian friendly.

PDX
KEF
Good 7.0

The entertainment options on board of this plane are great. Kids are welcomed with a bag with toys and crayons.

The crew is not particularly caring. They are nice but we travelled with a toddler and the seat rests in between seats don’t lift. Try to let a toddler sleep on a single seat... They offered no help. The plane was too hot when we were boarding. Their commercials for Iceland are relentless.

SEA
KEF
OK 5.6

The crew was friendly and helpful

All good is charged for on an international overnight flight?? That doesn't seem right. And the meal was small and expensive.

ORD
KEF
Good 6.0

The people at the airport itself are some of the most rude people I have encountered in all of my travels. Throwing my tray back at me while I was putting my shoes in it and saying “it’s not done, take it”. She bruised my stomach because I tried to stop it and grab it, and dumped my stuff, including a now broken camera. Very unprofessional and not necessary.

Tue, 17 Apr
LCY
ORD
25h 15m
Mon, 23 Apr
ORD
LCY
15h 30m
£342
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5220 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
JFK
ZRH
Excellent 10.0

Flight left in time, easy quick boarding. Food was great, we had dinner and breakfast snack

ATH
ZRH
Good 6.6

Crew was attentive and friendly

Very disorganized boarding.

ZRH
ORD
Excellent 9.6

From the beginning to end the trip was a delight. Crew always on hand and smiling. You really felt welcomed. Lots of food and drinks were on hand throughout the whole trip. It was just wonderful. Cheers to Swiss for providing us with great service.

My only complaint is that it took me this long to find this great airline. They will be my to go airline for Europe in the future.

ZRH
PRG
Excellent 8.0

Crew was courteous.

Nothing

ORD
ZRH
Excellent 10.0

Great service and friendly staff! Also great food!

There's nothing I didn't like :)

Wed, 8 Nov
LGW
ORD
10h 55m
Wed, 29 Nov
ORD
LGW
10h 25m
£287
Trip: 22 days
Overall 5.8 OK
Based on 895 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.1
Food
4.7
FRA
KEF
Good 7.3

Clean, friendly, spacious.

Offer water and ice.

SXF
KEF
Excellent 10.0

The flight attendants are very easy to look at. The food on board is also surprisingly good.

Nothing!

KEF
LAX
Excellent 10.0

Friendly. Spacious, clean.

Need to offer water and ice.

FRA
KEF
Mediocre 3.3

A delayed incoming flight delayed our outbound flight. Even though our connecting flight in Reykjavik was also WOW air, they would not let us leave because we would miss the connecting flight. Next possible flight, 24 hours later. We were stuck without accommodations in a city that was fully booked for a festival and spent the night sitting in public airport seats. On top of their fraudulent baggage fees (published prices on their site are not available online--you can only pay airport prices) bad connections, uncomfortably tight seating, it's not pleasant and not a bargain.

SFO
KEF
Mediocre 2.0

Cancelled my flight lost out on thousands

Thu, 9 Nov
BHX
ORD
14h 42m
Mon, 13 Nov
ORD
BHX
11h 05m
£333
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 17 Apr
LHR
ORD
22h 55m
Tue, 24 Apr
ORD
LHR
10h 45m
£336
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 1352 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
RAK
AMS
Excellent 10.0

Everything - Checkin, crew, food, entertainment

Nothing

AMS
JFK
Excellent 10.0

great choice of entertainment content, friendly crew

VIE
AMS
Mediocre 2.6

Arriving more or less on time

Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role

SOU
AMS
Excellent 8.0

Long stop over at Schiphol. Too Long!!!!

MSP
AMS
Good 6.8

I really like the spaciousness, the plug ins and general service

I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc.

Wed, 11 Apr
STN
ORD
15h 30m
Mon, 30 Apr
ORD
STN
16h 10m
£339
Trip: 20 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16034 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
LAX
MUC
Excellent 9.6

Wonderful flight crew. Quiet, orderly. Food good, plenty drinks.

I an that person who instantly reclines their seat all the way in front of me. Ugh. Not Lufthansa's fault!

SFO
MUC
Excellent 10.0

Excellent service by the staff

EWR
MUC
Excellent 10.0

The entire crew went above and beyond to ensure the most comfortable and enjoyable experience.

FRA
BOS
Excellent 10.0

For a direct flight between the N.E. and Frankfurt, it is one of the best.

As with all flights, I wish there was more room. It is tough for a 6 ft 2 inch person. I can't imagine being taller or heavier than I am and what it must be like.

FRA
IAH
Good 7.6

Same as a above

Nothing

Fri, 1 Dec
LHR
ORD
10h 55m
Sun, 3 Dec
ORD
LHR
19h 00m
£351
Trip: 3 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6025 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
IAD
OK 5.0

The crew was pleasant

Boarding was confusing and directions weren't clear. Our passports and boarding passes were scanned just to wait in another 20 minute line.

PDX
KEF
Mediocre 2.0

Nothing

No one at ticket counter in Portland OR; it was closed. I was late - my fault, but there was no one there to help, answer questions or be of service. The on-line information was inadequate re airport arrival time. I used a third party carrier which I will not do again.

LHR
KEF
OK 5.0

The crew was pleasant and boarding seemed more organized than previous flights.

We elected not to prebook food because of the cost. The menu was also not very vegetarian friendly.

YYZ
KEF
Excellent 10.0

I really enjoyed flying with Iceland Air. One bag included for check in with ticket - which can be hard to come by these days. As well, the plane was brand new, leather seats and entertainment system. There was water and a blanket waiting for you at your seat once you boarded. They were very efficient and the crew made the trip a pleasant journey. Would highly recommend!

ORY
KEF
OK 4.0

Nothing

Terrible service for an international flight. Lost luggage to Paris. Old movies on plane. Not even a snack like pretzels were free. Will stay with British Airways for now on. You do get what you pay for, and being treated with respect and a paying customer is more important.

Tue, 7 Nov
LGW
ORD
10h 55m
Wed, 6 Dec
ORD
LGW
10h 25m
£292
Trip: 30 days
Overall 5.8 OK
Based on 895 reviews
Overall
6.1
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.1
Food
4.7
CDG
KEF
Good 7.6

So inexpensive for the same amount of discomfort as a regular airline. On time, service fine. Then my United connection was an hour late connecting to Phoenix from my WOW on-time flight to LAX, (For which I paid half as much as I did on WOW all the way to Paris. ) I swear the bad reviews are all shills for the full priced airlines.

I lucked out cuz the seat next to me was empty, otherwise I might have had short leg room. I am very short anyway, but this would be bad for tall people.

FRA
KEF
Good 7.3

Clean, friendly, spacious.

Offer water and ice.

SXF
KEF
Excellent 10.0

The flight attendants are very easy to look at. The food on board is also surprisingly good.

Nothing!

FRA
KEF
Mediocre 3.3

A delayed incoming flight delayed our outbound flight. Even though our connecting flight in Reykjavik was also WOW air, they would not let us leave because we would miss the connecting flight. Next possible flight, 24 hours later. We were stuck without accommodations in a city that was fully booked for a festival and spent the night sitting in public airport seats. On top of their fraudulent baggage fees (published prices on their site are not available online--you can only pay airport prices) bad connections, uncomfortably tight seating, it's not pleasant and not a bargain.

BWI
KEF
Good 6.0

Prices. The staff.

No food or water. Paid carry on. No leg room

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