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(Return)
Airports
Origin
London
£515
only
£515
Destination
Melbourne
£515
only
£515
Thu, 9 Nov
LHR
MEL
34h 55m
Thu, 23 Nov
MEL
LHR
30h 40m
£515
Trip: 15 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

PEK
LHW
Excellent 10.0

Hostesses are well trained ans hospitable . Landing was very smooth

Taxing upon leaving Beijing took long time ! Delayed the departure !

JFK
PEK
Mediocre 2.0

Nothing!

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

SFO
PEK
Good 6.0

The service was good. The aircraft was an old aircraft and noisy.

Aircraft was old and noisy.

Mon, 25 Dec
LHR
MEL
23h 20m
Fri, 19 Jan
MEL
LHR
26h 00m
£525
Trip: 26 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
SFO
CAN
Good 6.0

They lost my luggage.

JFK
CAN
Excellent 10.0

Awesome experience! Great flight and plane.

Just a hazy start because of JFK could not give me a boarding pass.

KMG
CAN
Good 6.6

Need food to take with medication they served us one meal at the very start hen the next SEVEN hours later and had nothing available in between I asked three times for medical purposes before Rhett went to first class for a freezing cold piece of bread.

CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

Mon, 13 Nov
LHR
MEL
34h 55m
Mon, 18 Dec
MEL
LHR
30h 40m
£515
Trip: 36 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
SFO
PEK
Good 6.0

The service was good. The aircraft was an old aircraft and noisy.

Aircraft was old and noisy.

PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

PEK
BOM
Good 6.0

Service was good and on time arrival

Food was not good for vegetarians.

EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

JFK
PEK
Mediocre 2.0

Nothing!

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

Thu, 22 Mar
LHR
MEL
35h 35m
Fri, 20 Apr
MEL
LHR
37h 35m
£525
Trip: 30 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
LAX
Excellent 8.6

Great space. Easy to get on and off plane.

Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary

CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

SFO
CAN
Good 6.0

They lost my luggage.

CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

CAN
LAX
Excellent 10.0

Excellent flight experience and value. Crew was exceptional and professionally friendly.

Long had no vegetarian choices other than snacks.

Sun, 19 Nov
LHR
MEL
32h 10m
Sun, 10 Dec
MEL
LHR
30h 40m
£515
Trip: 22 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
LAX
Excellent 10.0

They have taken care of me like no other airlines do this days, always with a smile, lots of movies to watch from all over the world

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

PEK
LHW
Excellent 10.0

Hostesses are well trained ans hospitable . Landing was very smooth

Taxing upon leaving Beijing took long time ! Delayed the departure !

JFK
PEK
Mediocre 2.0

Nothing!

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

IAD
PEK
Mediocre 3.6

Nice plane

Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems.

Mon, 11 Dec
LHR
MEL
23h 20m
Sun, 31 Dec
MEL
LHR
33h 30m
£527
Trip: 21 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

KTM
CAN
Excellent 8.8

The crew was exceptionally attentive. The plane is comfortable and all staff professional and polite.

Boarding was chaotic but once on plane it went smoothly/

SFO
WUH
Excellent 9.3

Seat, entertainment, on time, cabin crew.

No lounge, Food was just okay

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

CAN
LAX
Excellent 8.6

Great space. Easy to get on and off plane.

Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary

Tue, 21 Nov
LHR
MEL
32h 10m
Tue, 12 Dec
MEL
LHR
32h 35m
£515
Trip: 22 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

JFK
PEK
Mediocre 2.0

Nothing!

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

PEK
LAX
Excellent 10.0

They have taken care of me like no other airlines do this days, always with a smile, lots of movies to watch from all over the world

PEK
LHW
Excellent 10.0

Hostesses are well trained ans hospitable . Landing was very smooth

Taxing upon leaving Beijing took long time ! Delayed the departure !

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

Sun, 24 Dec
LHR
MEL
36h 00m
Mon, 22 Jan
MEL
LHR
26h 00m
£527
Trip: 30 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

CAN
KTM
Good 7.6

Great flight and awesome views.

My bags are still not with me, I have filed a report and sent an email to China Southern. Not sure what to do next, i have nothing to wear.

CAN
LAX
Excellent 10.0

Excellent flight experience and value. Crew was exceptional and professionally friendly.

Long had no vegetarian choices other than snacks.

SFO
WUH
Excellent 9.3

Seat, entertainment, on time, cabin crew.

No lounge, Food was just okay

SFO
CAN
Good 6.0

They lost my luggage.

Tue, 28 Nov
LHR
MEL
34h 55m
Wed, 13 Dec
MEL
LHR
32h 35m
£515
Trip: 16 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
EWR
PEK
Good 6.0

Air China aircraft is very new and clean.

My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything.

SFO
PEK
Good 6.0

The service was good. The aircraft was an old aircraft and noisy.

Aircraft was old and noisy.

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

PEK
LHW
Excellent 10.0

Hostesses are well trained ans hospitable . Landing was very smooth

Taxing upon leaving Beijing took long time ! Delayed the departure !

EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

Mon, 25 Dec
LHR
MEL
23h 20m
Mon, 22 Jan
MEL
LHR
38h 00m
£527
Trip: 29 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

KTM
CAN
Excellent 8.8

The crew was exceptionally attentive. The plane is comfortable and all staff professional and polite.

Boarding was chaotic but once on plane it went smoothly/

CAN
LAX
OK 4.3

The China Southern Airline in GuangZhou could not validate my online tickets during check-in. I was required to pay more than $200 additional fees for last minute add-on for two tickets and spent over an hour doing this. It was not a pleasant experience at all.

SFO
CAN
Good 6.0

They lost my luggage.

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

Mon, 1 Jan
LHR
MEL
32h 10m
Wed, 24 Jan
MEL
LHR
32h 35m
£515
Trip: 24 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

EWR
PEK
Good 6.0

Air China aircraft is very new and clean.

My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything.

Sat, 17 Mar
LHR
MEL
24h 15m
Mon, 2 Apr
MEL
LHR
25h 35m
£527
Trip: 17 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
KTM
CAN
Excellent 8.8

The crew was exceptionally attentive. The plane is comfortable and all staff professional and polite.

Boarding was chaotic but once on plane it went smoothly/

CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

CAN
LAX
OK 4.3

The China Southern Airline in GuangZhou could not validate my online tickets during check-in. I was required to pay more than $200 additional fees for last minute add-on for two tickets and spent over an hour doing this. It was not a pleasant experience at all.

CAN
LAX
Excellent 10.0

Excellent flight experience and value. Crew was exceptional and professionally friendly.

Long had no vegetarian choices other than snacks.

CAN
KTM
Good 7.6

Great flight and awesome views.

My bags are still not with me, I have filed a report and sent an email to China Southern. Not sure what to do next, i have nothing to wear.

Wed, 10 Jan
LHR
MEL
34h 55m
Wed, 7 Feb
MEL
LHR
32h 35m
£515
Trip: 29 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
SFO
PEK
Good 6.0

The service was good. The aircraft was an old aircraft and noisy.

Aircraft was old and noisy.

EWR
PEK
Good 6.0

Air China aircraft is very new and clean.

My flight from JFK to Beijing the crew members are very loud. When they speak, they are loud. Also the have tried 3 times to get flight attendants for service. They just ignore. Their announcement in English is really bad. I can barely understand anything.

PEK
MNL
Mediocre 2.0

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

PEK
LHW
Excellent 10.0

Hostesses are well trained ans hospitable . Landing was very smooth

Taxing upon leaving Beijing took long time ! Delayed the departure !

EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

Mon, 19 Mar
LHR
MEL
35h 35m
Wed, 18 Apr
MEL
LHR
37h 35m
£527
Trip: 31 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
SFO
WUH
Excellent 9.3

Seat, entertainment, on time, cabin crew.

No lounge, Food was just okay

CAN
LAX
Excellent 10.0

Excellent flight experience and value. Crew was exceptional and professionally friendly.

Long had no vegetarian choices other than snacks.

CAN
LAX
OK 4.3

The China Southern Airline in GuangZhou could not validate my online tickets during check-in. I was required to pay more than $200 additional fees for last minute add-on for two tickets and spent over an hour doing this. It was not a pleasant experience at all.

JFK
CAN
Excellent 10.0

Awesome experience! Great flight and plane.

Just a hazy start because of JFK could not give me a boarding pass.

CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

Sat, 13 Jan
LHR
MEL
32h 10m
Tue, 30 Jan
MEL
LHR
30h 40m
£515
Trip: 18 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
BOM
Good 6.0

Service was good and on time arrival

Food was not good for vegetarians.

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

JFK
PEK
Mediocre 2.0

Nothing!

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

IAD
PEK
Mediocre 3.6

Nice plane

Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems.

PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

Tue, 20 Mar
LHR
MEL
36h 00m
Tue, 17 Apr
MEL
LHR
37h 35m
£527
Trip: 29 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

KTM
CAN
Excellent 8.8

The crew was exceptionally attentive. The plane is comfortable and all staff professional and polite.

Boarding was chaotic but once on plane it went smoothly/

CAN
LAX
Excellent 10.0

Excellent flight experience and value. Crew was exceptional and professionally friendly.

Long had no vegetarian choices other than snacks.

KMG
CAN
Good 6.6

Need food to take with medication they served us one meal at the very start hen the next SEVEN hours later and had nothing available in between I asked three times for medical purposes before Rhett went to first class for a freezing cold piece of bread.

SFO
CAN
Good 6.0

They lost my luggage.

Tue, 16 Jan
LHR
MEL
34h 55m
Tue, 6 Feb
MEL
LHR
32h 35m
£515
Trip: 22 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

JFK
PEK
Mediocre 2.0

Nothing!

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

IAD
PEK
Mediocre 3.6

Nice plane

Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems.

SFO
PEK
Good 6.0

The service was good. The aircraft was an old aircraft and noisy.

Aircraft was old and noisy.

HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

Wed, 21 Mar
LHR
MEL
24h 15m
Wed, 11 Apr
MEL
LHR
25h 35m
£527
Trip: 22 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
KTM
Good 7.6

Great flight and awesome views.

My bags are still not with me, I have filed a report and sent an email to China Southern. Not sure what to do next, i have nothing to wear.

JFK
CAN
Excellent 10.0

Awesome experience! Great flight and plane.

Just a hazy start because of JFK could not give me a boarding pass.

KTM
CAN
Excellent 8.8

The crew was exceptionally attentive. The plane is comfortable and all staff professional and polite.

Boarding was chaotic but once on plane it went smoothly/

CAN
LAX
Excellent 8.6

Great space. Easy to get on and off plane.

Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary

SFO
CAN
Good 6.0

They lost my luggage.

Sat, 20 Jan
LHR
MEL
32h 10m
Mon, 5 Feb
MEL
LHR
32h 35m
£515
Trip: 17 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
MNL
Mediocre 2.0

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

PEK
BOM
Good 6.0

Service was good and on time arrival

Food was not good for vegetarians.

PEK
LAX
Excellent 10.0

They have taken care of me like no other airlines do this days, always with a smile, lots of movies to watch from all over the world

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

JFK
PEK
Mediocre 2.0

Nothing!

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

Thu, 22 Mar
LHR
MEL
35h 35m
Thu, 19 Apr
MEL
LHR
25h 35m
£527
Trip: 29 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
LAX
Excellent 8.6

Great space. Easy to get on and off plane.

Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary

JFK
CAN
Excellent 10.0

Awesome experience! Great flight and plane.

Just a hazy start because of JFK could not give me a boarding pass.

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

CAN
KTM
Good 7.6

Great flight and awesome views.

My bags are still not with me, I have filed a report and sent an email to China Southern. Not sure what to do next, i have nothing to wear.

SFO
CAN
Good 6.0

They lost my luggage.

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