Air Canada ground crew where very good and helpful as where all staff
Plane was overly cramped, if you eliminate one set of seats and only had 8 across and less row,
I think you would make great improvements to overall customer satisfaction if the seating was mad alittle more comfortable
Helpful and friendly crew. Good food. Smooth flight.
No seatback screens. Hire charge for iPads to access entertainment. Can use own iPad but need Air Canada app to make full use of entertainment (which would have been useful information to communicate BEFORE the flight, since there is no way to download app once on board!).
Flight out of Newark delayed so we were going to miss the connection. We were rebooked to fly via London but we lost 6 hours in Rome.
Air Canada attendant at Newark said the flight was always delayed and passengers regularly needed to be rebooked. You should recommend air Canada cancels selling this itinerary or bringing the Newark flight forward to de risk any delays
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