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Good to know - Cheap tickets to Praia

Low season

SeptemberBest time to beat the crowds (6% less expensive on average)

High season

JulyMost popular time to fly (22% more expensive on average)

Average price (return flight)

£447(avg. price over the last 2 weeks)

Good deal (return flight)

£280or less

Good deal one-way

£182or less

When to book flights to Praia

Estimated return price
Average price per month
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Top tips for finding cheap flights to Praia

  • Looking for cheap airfare to Praia? 25% of our users found tickets to Praia for the following prices or less: Cheap flights to Praia from London £182 one-way - £231 round-trip, from Bristol £327 round-trip, from Birmingham £452 round-trip
  • Book at least 2 weeks before departure in order to get a below-average price for flights to Praia.
  • High season is considered to be June, July and August. The cheapest month to fly to Praia is September.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Praia flight deals.

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Top 3 airlines flying to Praia Nelson Mandela

Scores according to KAYAK customer reviews

7.2
TAP AIR PORTUGAL
Overall score based on 5,366 reviews
7.2
Boarding
7.2
Comfort
7.9
Crew
6.6
Entertainment
6.9
Food
Airline reviews

Pros: "Quick flight"
Cons: "Bad delay, long security line there"

Pros: "The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind."
Cons: "I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins."

Pros: "The food was great and the screw were nice and young ."
Cons: "The boarding process and charging 95 dollars for an extra bag is crazy."

Pros: "Yes"

Pros: "Seats super comfortable. Big screen entrainment."
Cons: "One more time offer drinks for a very long travel time (other 10H)."

Pros: "Nice crew."
Cons: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."

Cons: "Grab business class upgrade offer - worth every penny."

Pros: "The crew was really nice"
Cons: "The food and proving more snacks and drinks"

Cons: "I was not informed the ticket didn’t includes luggage"

Pros: "I lost the flight????"

Pros: "Service and the price!"
Cons: "Lots of things but I’m sure TAP it’s working on this!"

Cons: "It cold be better if there is no flight delay which put in cause all our plans!..."

Cons: "Flight delayed but otherwise it was good! Maybe entertainment such as tv monitors or inflight entertainment upgrade."

Cons: "I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $."

Pros: "The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight."
Cons: "Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal."

Pros: "The plane was comfortable the free drinks and food and crew were friendly."
Cons: "Can't think of anything!"

Pros: "We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple."
Cons: "The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet."

Cons: "We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal"

Pros: "Everything else"
Cons: "The WiFi was expensive and very little total data allowance even in Executive class so very unsatisfactory."

Cons: "Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, i lost the money, the passenger did not fly, and no refund was issued. this is the first time i ever heard of such BS. Not happy."

Pros: "Surprised and delighted to be served a tasty sandwich and fruit drink plus glass of wine on a 3 pm 2 + hr flight from Lisbon to London"
Cons: "Seats uncomfortable"

Pros: "everything was fine. nothing specifically wrong or bad."
Cons: "had the same food the third time this week. they could do more"

Pros: "No delays and much nicer staff than last time."
Cons: "Seats are very tight and legroom is very limited, specially when person in front of you recline the seat. Also, you feel the hard plastic in all your bones.. more cushions will be appreciated... Specially for an 8 hours flight."

Pros: "Liked connections and price. Nice crew."
Cons: "There was a hefty charge to reserve seats which wasn’t clearly mentioned on the Justfly website. Knee room was the tightest I’ve had on a commercial flight. The seats barely reclined which is important on an overnight flight."

Pros: "Friendliness of ground and cabin crew"
Cons: "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"

Pros: "The staff"
Cons: "Late takeoff. Late arrival. Had to run thru the terminal to catch the next leg. Lost luggage."

Pros: "Punctuality, calm flight. I have been already too generous with my ratings, above!"
Cons: "To buy a ticket on their site is a mess! Never intuitive, a terrible maze! TAP´s president should be required to buy one ticket each morning... May be the site would improve. Got a ticket with seats “free of charge” on the printed e-ticket, but had to pay for them at checkin. It seems to be a scam... There would be more, but i lost my patience with TAP."

Pros: "I was very comfortable with empty seats in my row."
Cons: "No entertainment facilities."

Cons: "The 2 hour delay!"

Pros: "No issues or service challenges I could think of. Friendly. Helpful."
Cons: "Seats were a bit hard and not a lot of legroom. But. Not unexpected for the section/price. Shorter flight made this bearable. Interior looked dated. Though, it is an A319."

Pros: "Clean"
Cons: "Could have had a vegetarian option for the sandwich."

Cons: "Flight was late on way back. Also no food optipn for vegetarians"

Pros: "The name on ticket had the wrong last name for second passenger and they were not helpful. Only solution was to purchase an additional ticket. Not part of my budget. Poor service from gotogate and TAP Portugal in Barcelona. Very upset and sad."

Pros: "zero."
Cons: "bad experience- The personnal was not that good! Lack of manners! Bording was evryone for himself; people with children left behind, evryone got in, all at once. The food was very bad, usual it is good..I dont know if i would fly again with TAP"

Pros: "Flight was on time and landed early. We got small samdwiches with a snack and juice."

Cons: "I needed to cancel my trip and no one could help me. Even with a fee!"

Cons: "The flight to NY was so cold that I had to wear my winter coat and hat the entire time and I was still cold."

Cons: "Plane too small and doesn’t have the thing to charge my phone"

Pros: "Good movie selection. Kind staff."
Cons: "Attendants did not check on us for about four hours, and it was not a red-eye. So, a snack or drink would have been noce."

Pros: "On time"
Cons: "Been charged for a baggage fee even if I shown the crew that it was written FREE on my confirmation email. I shouldn't had to pay for your illegal (wrong information) email and miscommunication. It costed me 2 times $45 for it"

Pros: "New plane. Seats ok"
Cons: "Very long wait for boarding. Overcrowding of bus. Food insufficient and mediocre though business class"

Pros: "The new Business Class is phenomenal! Best seats I've experienced in a Business Class thus far. Too bad the transatlantic flight from New York to Lisbon is too short to enjoy it longer."
Cons: "There is nothing that I did not like, other than that the flight duration was too short. ;-)"

Cons: "the entertainment system was outdated and did not work. For such a long flight this in not acceptable"

Pros: "There was one male steward who was not friendly at all.....I felt he was giving me bad looks....I felt uncomfortable."

Pros: "The flight was on time. The airplane was clean, there is a lot of space between seats, the seats are confortable and each seat has a computer screen so you can play games, watch movies, news. Etc. The airplane is a brand new airbus."
Cons: "Airplane should have more bathrooms."

Pros: "Crew very helpful and friendly"
Cons: "Slow boarding; food"

Pros: "Price"
Cons: "Wait for boarding"

Pros: "None"
Cons: "It did not included luggage cost which means i had to pay additional cost. You SHOULD state it in booking pages (NOT LINK). If i knew it i would never use TAP. I found direct flight, cheaper. I want you to pay back."

Pros: "arrived on time"
Cons: "baggage fee for 1 checked bag"

Pros: "Yes"
Cons: "I can not get my luggage for more than 6 months"

Pros: "Flight was cancelled. Airport staff didn’t help at all. The air Maroc call center was not helpful either. Worst customer service ever."

Cons: "We were delayed 5 hours in Casablanca without notice or explanation it was an officer who shared anonymously that the baggage handlers were on strike"

Cons: "Received notification that flight was canceled/delayed & notified to checkin at airport between specific times. At the airport the checkin counter opened 3 hours & 20 minutes later than the notification announced. By the time checkin opened, all lounges had closed. Also, flight was further delayed."

Pros: "Most of the crew was nice."
Cons: "The food was bad, all four planes on our trip were delayed, and they lost our luggage."

Cons: "Respect times of flights & communication with passengers at counters"

Pros: "Nothing"
Cons: "I had to run all over the airport, go through customs and security run to my gate because my flight was delayed 2 hours + I lost my luggage"

Pros: "The boarding was fast"
Cons: "The customs and passport control"

Pros: "Luggage allowance, but wish it had been advertised! Didn’t know I could take 2x 23kg free"
Cons: "Clear info re luggage on booking confirmation"

Pros: "Crew was nice."
Cons: "An hour late departing London, which caused our bags not to make our connecting flight to Agadir. We had to make a trip to the airport to pick it up the following afternoon."

Cons: "This flight was excellent, but the in the flight from Monrovia to Casablanca the Captain was smoking in the bathroom!!!! That’s insane...."

Pros: "the food is excellent."
Cons: "too much layover hour and they changed it after we purchased the flight ticket .that is very bad blc we missed our connecting flight and we have to purchase another flight which cost us additional 500 dollars."

Pros: "Friendly staff, nice cabin, good movie selection"

Pros: "Timely departure from Casablanca, fast boarding service."
Cons: "At the Check in in Laayoune the attendant could not register the whole of my trip with the fidelity number. The snack on board is always the same, cheese sandwich, which could be made with better bread, wrap, chiabata, etc. Very bad."

Pros: "Crew was friendly and efficient. Seats and food were fine. Flight was smooth and on schedule.. Generous free checked baggage. Rare today!"
Cons: "Boarding was a bit chaotic with passengers made to wait in the jcorridor for 10-15 minutes until boarding continued. Board when the bus is waiting and plane doors are open! On board my 787 flight, the tray tables were very hard to close, the entertainment system didn’t work, and the bathroom, while not filthy, could have been a little cleaner."

Pros: "Nothing"
Cons: "Late, no explanation why, missed international connecting flight"

Pros: "Longer flights have personal entertainment systems"
Cons: "Signage and communication in the Morocco airport was limited and often confusing"

Pros: "Royal Air Maroc was ok on the way there even if they had cancelled the initial flight without any explanation."
Cons: "Royal Air Maroc canceled both their outward and inbound flights on two separate occasions resulting in 2 X 30 minutes calls to my airline for them to fix it. For the returning flight it meant putting me on another airline resulting in a long stopover without any additional compensation."

Pros: "Everything"
Cons: "Paying for luggage twice"

Cons: "The food is sooo bad n the crew are mean Last time I use this airline"

Pros: "friendly service, excellent food, wonderful, safe landing"

Pros: "Nothing"
Cons: "The airline cancelled one leg of our flight and then we had to apply for the money back for remaining legs, as they refused to be flexible on the rest of the trip. Instead of offering any help, it was down to us to call their call centre and ask for them to do something about it. At first they didn’t even understand their own cancellation and in the end they refused to do anything. We had to get lastminute.com to sort it for us, and in the end we got our money back. Only after chasing for a second time though! Definitely would not recommend this airline."

Pros: "Meal and service were excellent. transit was great too."
Cons: "I did not like the blugs to use for the mobile charger.they were std french type I wish you will make it universal."

Pros: "timely and arrived safely in Casablanca"
Cons: "Food was terrible - bad quality bread with a slice of cheese and another starch, at least the yogurt drink was there. Please offer refills on coffee/tea"

Pros: "Crew."
Cons: "Everything else"

Pros: "No e"
Cons: "Flight Attendants completely ignored all my requests Flight attendant we're the most rude I have ever dealt with I have been flying for over 43 years now and first time on Royal Maroc. Flight attendants did not give us any choices when it came to meals, just throw a package at you to eat like a dog."

Cons: "Old airplane. Disorganized boarding"

Pros: "I love air plane"
Cons: "I don't have my 1 baggage please help me out thank you ref AT 624948"

Pros: "Thanks you so much everything is great"
Cons: "I don't see my 1 baggage"

Pros: "Flight was on time. No delay."

Cons: "WORST EXPERIENCE EVER!!!!! FLIGHT WAS CANCELLED and they didn't tell us in advance and COMPLETELYYYYYYYY ruined our entire trip that we had to cancel and LOST ALL OUR MONEY!!!!! WILL NEVER FLY ROYAL AIR MAROC. They didn't have any recourse over what they did"

Cons: "Food"

Pros: "Great legroom and service. Everything's included (maybe not alcoholic beverages, but I didn't ask). I also noticed the security was very high at Casablanca, with not only luggage scans upon entry, but then another at the gate area. My passport and boarding pass were cross-checked at least five times! However, it was done very efficiently and didn't impede progress."

Pros: "New plane ,"
Cons: "Flight was delayed for no reason and no communication.They run out fish after the first 15 rows, no choices other than meet , crew was rude and service was horrible. Bathrooms were dirty after few hours of flights"

Pros: "I can't remember because I was so traumatized by the outrageously terrible service."
Cons: "The attitude of the flight staff toward the passengers could be best described as somewhere between prison warden transporting felons and grade school teacher who hates children leading a field trip. To begin with, our flight closed down boarding over an hour before the take off time. When I asked why the flight boarded so early, a flight attendant snapped at me that it was not early. Okay then. Our flight was two hours delayed (so we sat there for three hours) and during that time I asked for a glass of water and was yelled at to sit back down. I attempted to use the bathroom and was yelled at to sit back down. Other passengers became desperately thirsty and antsy, and they were also yelled at by the staff. I was anticipating another full day of traveling after my flight so I attempted to sleep as soon as the lights went off. I was woken up at midnight because the woman, who I assume had never flown on an airplane before, sitting behind me wanted me to lift my seat up while she ate her dinner. Everyone else on the flight was eating with the seat in front of them reclined, but of course I was woken up, yelled at by the staff, and had my seat forcibly returned to the upright position. When breakfast came around, I was deep in sleep, and the flight attendant snapped my seat up (waking me up) without even asking. I was the only person on the flight who had their seat snapped to the upright position for breakfast this way. They also demanded the pillows and blankets be returned over an hour before landing time. It was service so outrageously bad that the entire experience felt surreal, and I had to keep checking with my friend that the events I was experiencing were actually happening."

Pros: "I was pleased with the crew member guy with the mustache. He was very helpful and courteous. no one else would help or even cares. The food wasn't as good as it used to be. The lentils had ice in the."
Cons: "There were 5 of us. 2 parents and 3 young children. All of are seats were scattered about the airplane. How could our 2 year old and six year old twins be away from both parents, sitting with strangers for all those hours. The crew member with the outstanding mustache rectified it all. He placed us together, then negotiated with the people who the seats were assigned to. No other crew members would help!!!"

Pros: "Nothing"
Cons: "Service sucks! Reliability is zero! Lies and deceptions! Tried them in 2012, 2014 and this year 2017 and it only gets worse!"

Pros: "Food was passable. Tv worked."
Cons: "Boarding was late and otrociously managed. Attendants weren't attentive. Bathrooms were horribly maintained."

Pros: "When they cancelled and rebooked my flight, they covered hotel, airport transfer, and meals."
Cons: "RAM cancelled and rebooked my flight without warning. I waited for 3 hours but they refused to release my luggage, so I didn't have any personal effects during 24 hour layover. Had to wait around a long time for transfer to the hotel."

Cons: "Everything was dirty"

Pros: "The flight staff went out of their way to help folks delayed to their connections. It might have helped."
Cons: "We were delayed with the whole gate area of people staring out the window trying to catch a glimpse of our plane. Not a good way to start the day."

Pros: "That I arrived safely . The instant coffee."
Cons: "Disorganized, old planes, rude staff and no regard and consideration for economy class. Food was horrible too."

Pros: "Nice fight- inspire if my first aborted landing (turbulence forced the pilot to bring us back up) Professional crew-too class Free hotel for my 10 hour layover"
Cons: "They lost my luggage and it took me 4 days of constant follow ups to track it down"

Pros: "Flight was a quarter empty so I could spread out a bit more. Food was better than most Airlines, including US Carriers. Didn't lose my bag or damage it."
Cons: "Check-in took 35-45 mins. See one person working while the other 3 sat around. On CMN-IAD leg i Got two cups of water with meal. Asked twice after meal and both flight attendants said ok but never returned with any. 2 hrs later I got up to get some water and went to galley and asked FA's for some. They didn't speak, they acted like I was bothering them and one pointed to the cups and water bottles...directing me to get my own. Never had that happen before and I fly often. US Air carriers typically have water Service at least once an hour. This flight it only occurred during meal Service, which was twice during entire 7.5 hour flight. Flight going IAD-CMN wasn't any better. I fell sick due to dehydration on the flight. Had same issue with not getting water on flight. Don't think I'll book Royal Air Maroc again."

Cons: "Didn't get my check in bag"

Cons: "The flight was cancelled! Money stil not returned,"

Pros: "The food was just okay."
Cons: "Boarding at CMN was the most disorganized mess I have EVER seen with people just jumping in wherever they felt like it and the gate attendants chatting, giggling and taking their time. The air on the plane was not up enough so it was incredibly HOT the entire flight. In fact, there was a baby across the aisle screaming the entire flight because she was overheating. The crew did nothing to help the situation and were only around to deliver food/drinks and that was about it. There was no entertainment so that made the flight even more unbearable. I have asthma and am allergic to cigarette smoke and someone was CLEARLY smoking on board the plane somewhere but the crew did nothing about that either. The crew was significantly more rude on this leg from CMN to CKY and I am not sure if they feel this is acceptable because of their destination but I can tell you that it is NOT! Everyone on board is a paying customer and deserves the same respect. Also, please do not assume that everyone on board speaks the same 2 languages."

Pros: "The staff was nice and it was on time departure."
Cons: "No inflight entertainment Horrible food"

Pros: "Ground team changed me to an aisle seat - none available online. Also, flight was on time."
Cons: "Boarding group system by seat numbers where everyone had to line up in boarding groups to stand in the tarmac for long waits was disorderly."

Pros: "Overalll good flight. Crew was nice and efficient. Seat was nice but no power port for recharging in business. Was was upsetting was they had a big ad at the airport about trying their last minute upgrade deal but when I did that they ended up charging me more than if I had paid for business class online. Felt a bit cheated on that one."

Pros: "Friendly, professional crew, free meal and drinks onboard."
Cons: "The check in email I received suggested I download an app to access in flight entertainment. When I followed the link it stated that the app was not available for my location (at the time Sao Miguel). When I tried to use the SATA onboard app I’d previously downloaded it wouldn’t work. I don’t mind not having entertainment provided by the airline as I have access to downloads from a streaming service but it is frustrating to be told a service is available and then have it not work. Mobile boarding passes would be convenient."

Pros: "Clean plane and friendly crew. Excellent landing."
Cons: "No entertainment system. SATA internet did not work"

Pros: "No complaints about the crew"
Cons: "The in air entertainment didn’t work and the flight was 2 hours delayed."

Pros: "The leg room was awesome, for a 6 foot tall person! I really liked the meal and the wine served was actually quite good, with generous servings! Crew was so friendly and accommadating, really nice people! I was very comfy, even with the trubulance"
Cons: "Honestly, I am sure everyone is going to comment on the brakes at landing, but it makes an amusing story."

Pros: "Nothing"
Cons: "Was delayed 4 hours"

Pros: "Crew is wonderful. Very efficient boarding utilizing both front and rear doors of the aircraft"
Cons: "Food was sub par. Older plane without tv screens"

Pros: "I’m alive"
Cons: "The entire flight had to wait before two other flights to board that were scheduled to board after us. Flight took an extra hour to reach the destination, and during the flight the crew was constantly banging into me when I had my arms within the arm rests. Once at the airport, our entire flight had to wait for a flight that landed after our’s luggage to come through the conveyor belt. There was only the option of fish for food. Who offers basically microwaved fish on a flight, everyone knows you shouldn’t reheat fish. There was also no entertainment on a 6 1/2 hour flight and the WiFi would not connect."

Pros: "Nice crew"
Cons: "No entertainment. Or difficult to access."

Cons: "Seats were chosen weeks ago and we recieved a text the night before flight that our seats were changed . They put our 2 year old by himself in tow 38 and the rest of us in tow 5&8 and told us we had to figure it out and ask passengers to switch . Hey made no effort to accommodate"

Pros: "I loved the fact that our meals, drinks and seat allocation was included in the price. The staff at Azores air was excellent. The flight crew was friendly and it was a smooth flight that took off and landed on time."
Cons: "I bought the ticket through lastminute.com everything I had sent to me said I was on a TAP flight. It was a shared flight and I actually had to check in with Azores Air. This caused me a lot of stress as when I called lastminute.com to find out what was going on as TAP didn’t have a flight leaving to my destination it was only after several minutes of conveying there was no Tap flight that the customer service rep said oh you are to check in with Azores Air."

Cons: "They had us board from the front and the back of the plane, and a gridlock ensued in the middle with people trying to cross paths to get to their seat. When we landed, we sat on the runway for 20 minutes or so waiting for a gate. Customs/immigration in Boston was HORRIBLE, we waited in lines for over 90 minutes."

Cons: "They lost our luggages twice (from Boston to Terceira so we didn't have anything for 3 days at Flores, and on the way from Boston to DC they lost again) would you please tell about this crammy job they are doing to President of American Air Line Paulo Menezes. They ruined our vacation, this moment I still didn't get my luggage yet. thanks Masako"

Pros: "The wine was very good"
Cons: "Business class isn’t super posh but still good"

Pros: "Couldn’t drink it since I am pregnant, but free wine with dinner."
Cons: "Plane was hot. Was in the back and had to sit for a while before air was turned on. No entertainment. Bad weather made our flight 2 hours longer. Couldn’t sleep on overnight flight as ailes were busy for the rest room."

Pros: "Crew were very pleasant. Seats are reasonably comfortable, with decent legroom."
Cons: "Boarding was a bit chaotic. They called us all, and then we had to wait about 15 minutes, with everyone standing. They don't call by row number, so it's a free for all. Food was so-so. Dinner was fish, which was dry and had no sauce. The cake was also dry, unlike the delicious brownie we had on the flight to the Azores. (But that flight was delayed 6 hours!) I don't want to watch entertainment on my tiny phone. I wish they had seatback screens as other Trans-Atlantic flights do."

Pros: "Nice crew, good food and free wine."
Cons: "Flight was delayed and they charge extra for seating next to each other."

Pros: "Crew was pleasant and helpful"
Cons: "Seats were very tight and uncomfortable."

Cons: "Seats are too small"

Pros: "... efficient, intelligent simplicity. Great job!"

Pros: "Service and the upgrade"
Cons: "Nothing"

Pros: "The price was right. All pre-flight personnel were very helpful and friendly. The flight was short and did exactly what it was intended to do."
Cons: "Don't expect any entertainment or decent amount of room. They cram you on and off you go. Worth it for me ..."

Pros: "Nothing"
Cons: "Everything!"

Pros: "Crew were lovely. Economy seats were pretty comfortable, with legroom. They allow one free checked item. Free food!"
Cons: "I ordered a vegan meal and got pasta with cheese. We were half an hour late taking off."

Cons: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Pros: "Honestly, they had the best plane food I've had in a while. Flight very comfortable and uneventful, they even gave us blankets and pillows."

Pros: "SATA was very hospitable when our flight was delayed into the next day. They provided a hotel and dinner/breakfast vouchers."
Cons: "The App proved to be useles when our flight was delayed 14+ hours. We were able to check in the day of the flight, but were never alerted when the flight was delayed. We called customer service and waited on hold for 30+ minutes without connecting, even though the automated message said the wait would be 6 mins. Communication as a whole was quite poor and created a lot of anxiety amongst the visibly upset travelers."

Pros: "The flight itself was fine."
Cons: "The process of checking in for this flight was horrendous. First of all, I was planning to carry on my bags and check in online. However, the online system wouldn't let me print my boarding pass, so I had no option but to wait in line at the airport. I arrived over 2 hours before my flight, and the scene was jaw dropping. The line to check in on Azores Airlines wrapped all the way around the terminal and was divided into three separate sections so that people could continue pass through the airport. There was no Azores Airlines staff to be found to provide directions or manage the situation, so people kept going into the wrong lines not knowing what the heck was going on. It actually turned out several people had waited in line for an hour for a different flight before realizing they were in the wrong line. Anyways, after a mind-numbing, almost two hour wait, I checked in and went to my gate. The whole flight was delayed since the check-in was so slow. I have no idea what the cause of such a terrible check-in line was, but the Azores Airlines management at the Providence Airport are definitely doing something wrong, and I will avoid flying from there again at all costs!"

Cons: "It was seven hours delay. What do you think about that?"

Cons: "The flight was delayed due to "technical issues" two hours. This seems to be a consistent thing with SATA and Azores Airlines. The crew was rude when my bag did not fit in the cabin and they had to move it, too."

Pros: "The staff were great and the flight was very steady."
Cons: "The seats were very cramped, more than any other flight I've been on."

Pros: "Asked for emergency seat, so space was not a problem. Temperature was cool. Seat uncomfortable."

Pros: "Free food and beer"
Cons: "3 hour delay and sizee of seats - SMALL pitch!"

Cons: "Flight was three hours late, missed connecting flight, staff was poorly organized and kept shifting gates, "business class was nothing more than a wider seat - food and service no better than in economy."

Pros: "I liked the food and champagne :)"
Cons: "Didn't appreciate the fact that my flight was canceled and changed for a day later"

Cons: "Long delay not on time"

Pros: "Smooth ride. The pilot communicated well. Food/drinks were good. Airline stewards were polite."
Cons: "The boarding process was disorganized"

Pros: "the crew is nice"

Pros: "Spacious"
Cons: "Delayed 4 times without explanation. No option to select vegetarian meal at time of ticket purchase or check in. Boarding is a free for all. No order, just a mass of people funneling in to get through the gate. Then had to get on a shuttle bus to the plane... which took us to the wrong plane. Boarding the plane is also a free for all. The disorganization must have at least doubled the required boarding time."

Pros: "Nothing. We didn't take this flight because of the SATA airline strike which left us stuck in Ponta Felgada for 2 days."
Cons: "We were majorly inconvenienced when finding out our flight was delayed, then cancelled completely, the. It happened again the next day. Lost 2 days of our trip whih were supposed to be in Lisbon. We found a Ryanair flight to Porto just to get to the mainland. What a nightmare. Never flying with Azores/SATA again!!"

Pros: "The flight left on time, flight attendants were friendly, some options on the TV (better than none)"
Cons: "Not much offered on the TV entertainment systems. The food was pretty bad. Otherwise the flight was fine."

Pros: "Happy for the incoming Barcelona passengers to make this flight. Ticket agent told us how to snag a couple of free seats, once everyone on board, so we could stretch out for 5 hr. flight. They serve brewed tea!"
Cons: "One hour late departing made for an extra long day of traveling. Be prepared for boarding a bus at gate to get to plane."

Pros: "serves wine for free."
Cons: "No entertainment, seats are extremely small and uncomfortable."

Pros: "Friendly"
Cons: "Slow"

Pros: "Everything ok"

Pros: "well im not an expert but , my flight was 2.5 h late , i understand thinks happen , but i believe is solution on that . On my job if im late my costumers dont coming back ( it is just how to control the time ) If we not can control the hours on the flights how we can control airplanes in the air ????!!!!!!!!!! Carlos Cristovao"

Pros: "Large comfy seats."
Cons: "Among the drawbacks, long immigration lines in LIS, despite the opportunity to go thru immigration in the Azores - lost opportunity for the airline to market its efficiency and convenience."

Pros: "Fast boarding, on time arrival, qick baggage delivery. Lots of leg room. Friendky staff."

Pros: "Food was pretty good and staff was nice"
Cons: "Plane was dirty. Tray tables had food on them. Crumbs in seat crevices. Boarding was an absolute nightmare as we were crammed in a shuttle bus for a half hour and then waited on the tarmac for close to an hour"

Pros: "The food was good. I enjoyed the flight. Though I've felt that I received less than I usually do from international flights but maybe just because this was shorter. No extra bull you don't need like an over night bag (that I've been given on other airlines for over night flights) but if you're expecting it, it may be a bit of a let down. My flight was just under 6 hours so maybe it's too short for that. They served a meal and a half. A full dinner, dessert and appetizer with wine. A muffin with coffee for breakfast. The dinner was surprisingly great. I actually really loved it. The muffin was just a plain blueberry muffin purchased from the store. Just a quick half meal before leaving."
Cons: "Well I had planned to go take a course in Porto which was the whole reason I bought this flight. I missed everything i came here for because of it. They reimbursed people and put people up in hotels, but not me. My trip was ruined essentially due to the cancellation of my first flight but the flight itself, when it did go, was good."

Pros: "The crew was good. Everything else was average, besides the negatives written below."
Cons: "In flight entertainment system broken (7.5 hour flight), no alternative entertainment offered, air conditioner high, no blankets, asked for one but it never came, only one choice for dinner, meat with a side of badly cooked pasta with no sauce."

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