£154 Find cheap flights from London Stansted Airport to North America

Cabin crew on our flight showed lack of any customer service gruff and acting annoyed if you asked anything and I mean anything Example a man on the seat over dropped his beer on my husbands blanket We asked if we could switch out blankets cabin crew Said. No we don’t have any extras OK well can you take the wet one Cabin crew looked disgusted and annoyed Took it no OK or yes just a growl

Quick flight. But cabin crew were very noisy and talking too much, especially when we were seated at the back of the plane trying to sleep through the night .

My ticket was for Premium Economy and all the seats were taken, I was placed in Economy class and I’m looking for a refund.

Unfortunately delayed 2 hrs due to faulty tyre.. which had to be changed, but better safe than sorry.

The delay was an issue. Other than that. Every thing good

Hi vergin Atlantic service was good but the flight ticket agent travel up charge me extra 57 pounds as a airport charges, actually I refuse to pay but they say if I not pay £57 then they say you will not be able to travel from Heathrow to goa ,so for me there was no option and it was just 3 day before my departure so i paid, so please look in to the matter. And I have a receipt of £ 57 as well .thanks

Staff didn’t check cabin well for landing seemed more interested in chatting to each other. Food was poor and differed from pre order.

We were in the last group to be called to the flight - which was 30 minutes late taking off. While we were lucky enough to have been given bulkhead seats (due to a medical condition I’d told them about beforehand) the seats weren’t particularly comfortable. A crying baby for the whole trip made things worse, so the crew managed very well with coping. The final thing I’d say was that there wasn’t enough food served during the flight.

Very good. Glad we had Premium for the flight out.

We flew Upper Class from London to The Turks and Caicos. Check in was amazing. Our ldriver too us directly to a special entrance to terminal 3. It took 10 minutes to check in and clear customs. Amazing! The VA lounge is large and comfortable. Boarding the flight was easy and without a wait. The crew was excellent. But the seats were awful, strange and uncomfortable. Having a comfortable flat bed seat is the reason we pays 1000s extra. The VA 787 uses a reverse herringbone configuration. Look it up. You have your back to the window and are facing the aisle with no privacy. Turning the seat into a bed requires assistance from the crew so not very spontaneous. . The food was ok. A bit tasteless and meager portions. Had to pay for WiFi. I believe VA has other configuration on their dream airbus flights. Lots of stuff about all this on YouTube where you can see what I have been describing. I can not recommend taking VA on a long flight with these seats.

Boarding and crew was great. Flight was cold, need layers. Deplaning was hard. We had to take stairs off the plane and I was separated from my travel companion because we were not seated together and they would not let him wait for me to get off so we were forced onto different shuttles.

Check in and boarding was easy, crew was cheerful. Not much to read or do on the plane and our neighboring passengers were talking loudly so we could not sleep. But overall good. Great coffee.

Flyplay is the only way I travel to Europe. Had a 15 hr layover in Iceland. Normally this would suck, but I regret a car and saw the black sand beaches, several waterfalls and sky lagoon. And finished with lamb at cafe Loki.

did not get the seats we had specially paid for

This is a no frills airline. You cant expect much for the price. Low cost flight, clean, nice staff. That's all I need for the price. If you want more, book with another airline and pay more. For Europe trips, PLAY is the ONLY airline I use

Misleading instructions for check in. Although I did virtual check in and was instructed to head to security, once I was at security, they told me to go back to Play ticket counter and get paper tickets. Also, beware that Play doesn’t participate in TSA PreCheck. I didn’t know that, despite entering PreCheck info when I purchased the tickets. I wasted time in the TSA PreCheck line as well. So we had two setbacks at check in.

It's a budget airline, so forewarned is forearmed. Yes, you pay for everything like carry-on, checked baggage, seat selection, but that's becoming the case with major airlines. Bringing your own snacks and entertainment on board is highly recommended. It's no frills, but the crew, the plane and the flight itself was great. If you want pampering go for a larger airline. If you just want to get from A to B in comfort and safety, Play is a great choice.

It is a low cost airline. Staff are courteous. There is no entertainment. Food is purchased.

Upon boarding, the people at the gate were extremely rude, there were no outlets on a 6 hour international flight, there was no entertainment, all food and drink was purchase only (even snacks), and my seat reclining function was fully broken. The only redeeming quality was the flight attendants were extremely nice. This was by far the worst flight I have ever been on in my entire life

I don’t know how international flights can’t have media screens to keep people entertained for the long flight. Ugh.

Our flight from Windsor to Toronto had several delays so we had to drive to Toronto in order to catch our flight to London.

Horrible delays and confusion at all Air Canada counters. Flight was delayed well over 6 hours with little to no communication. Was o my offered a $15 food voucher and $200 Air Canada voucher—-neither of which did I need or have desire to use. Will never fly this airline again.

Mess up with not assigning my husband a seat when our two tickets were purchased at the same time. They put us on standby. We were almost bumped off the plane at the gate before departure. Luckily someone volunteered to get a later flight.

Easy booking process and great follow up notifications. Need to improve boarding process and flight crew should be more personable and friendly with passengers.

The staff were on the last leg. But they were still very accommodating and polite. They were all very helpful with getting the bags up and getting people to their seats.

It was overall above average experience. If there is only one thing i could complain about was the lack of wifi availability on my flight from Vancouver to San Francisco

Very good other than we have to wait for one crew and we’re delayed and the pilot and his co- pilot has to make a difference to be right on time arrival. Disappointed about no food service also.

Catering strike impacted food service. Snacks & water were available. Gate staff did advise "if you want food on the plane you will need to bring it aboard". Entertainment system not available on this flight. Boarding was early. Departure was early & arrival was early.

My flight was great! Gate attendants and crew were great… pleasant and in good spirits. Flight delayed several hours and we were well informed of the status while on plane. Thank you!

Was delayed, did not end up flying to Victoria. Was not offered alternative accomodation or travel. Very dissapointed. Had to pay out of pocket for taxi, ferry, food etc.

A very poor experience which is a surprise as Lufthansa has such a good reputation. Absolutely no leg room in economy - it was very very uncomfortable - the video/tv screen was not working, food was poor but that is standard for airline food. We were assigned seating in the back despite having paid for seats at the front of the plane - it does not appear Lufthansa will refund these. Flight attendants were generally nice and helpful. Pilots were reassuring.

Other than problems with checking in and uploading passport info everything was great. It would be nice to be able to manually input passport info. Often while traveling the bandwidth has problems uploading pictures

Give at least coffee or juice as it is an international flight.

Tiny, cramped seats with minimum leg room and hard armrests. Basic needs like a seat and luggage came with an additional charge. Budget airline amenities with premium airlune cost. I won't use this airline again.

Boarding process non existent. No WiFi. No entertainment. Cramped old plane. Worst Kosher meal ever presented on a flight.

Boarding was a zoo. London ground crew was useless. Poor communication regarding where to line up. We were group 2, and everyone was jammed in together. Ground crew didn’t seem to care.

Nothing can I say I liked. Food was horrible. Entertainment system didn't work. Crew's attitude was bad. They all were Chinese and wanted to speak Chinese. Baggage missed my connection at Frankfurt even though it was more than 60 minutes for my connection. It came in the next flight of 3 hours later at 16.15 Portugal time but they said they will deliver to me next day. I requested them that I had to go to a dinner meeting so needed clothes and there were medical documents in the bag which I needed for my Doctors appointment on the next day morning. But all no use. Then I had to take taxi, go to airport at 9PM and collect my bags myself and brought bags to my hotel. Will avoid Lufthansa at any cost and same I will suggest to everybodyelse.

Horrible flight attendant in back of economy that screamed at me, have already reported to United. Horrible food - for Gluten free, why would you assume the person is vegetarian? I was served some kind of horrible curry bean paste and multiple cold rolls and soggy vegetables with no seasoning... um no!

We left an hour late. The plane was not throughly cleaned. A gentleman sitting next to me has not showered in a month so I was nauseous. My seat has not reclined back because crew member put her luggage and boxes behind my seat.

I was at the airport on time , I checked in my luggage . The plane was delayed and the gate was change. The flight board did not give information . I did not get chance to fly. I am going to make a claim for it

We have a lot to say when BA cancelled our flight the last minute and put us on Air France’s already overbooked flight; and took no responsibility to ensure we are safe and met our travels. It’s day 2 and we have not reached our final destination yet. BA took no responsibility, but were happy to keep the money! If it were not for third party ground staff at Dallas BA we would have not gotten to India. BA has a lot to answer!

Very good flight. Delayed but no due to any fault of the airline. Food service is half a sandwich and crackers with a chocolate pot for a 5 hour flight so eat before boarding.

The lack of leg room for a 6 foot person makes for an extremely uncomfortable flight over the pond. Short little puddle jumper from Paris to London and back no big deal, but nine hours in a tiny and unbelievably hard seat makes me not want to do that ever again. This is my third trip to Normandy. FYI.

It was fine, seats were entirely too small. I’m not a huge man, and my hips barely fit in the seat.

In London, everyone was very helpful to make sure all passengers find the next aircraft, as everybody missed their connection due to the late departure in Miami. My mom‘s airplane left two hours after her arrival to London however, for my nephew they only had room on the next flight seven hours later. In the last minute they contacted him and was able to put him on the same flight as my mom./ which we were very thankful for Therefore, all his luggage was on the other aircraft and have not reached Budapest yet.

The design of business class is absolutely horrible. The flight attendants have to cross in front of passengers to pass the food. Passengers have to crawl over other passengers to get to the bathroom or to get to their bag. It’s shocking!! The flight attendants however were superb!

Quick boarding process, slight delays on the tarmac prior to takeoff and a late arrival due to an emergency on the landing runway. Not the fault of the airline at all! Cabin crew was very friendly and the Captain kept the passengers well informed about what was going on

Seats did not recline. That is none of the seats on the plane are designed to recline. If you want food you need to purchase it. We flew round trip Warsaw to London- both flights were late.

The port to insert the headphones was loose and had to hold it the entire time

Every host and pilot were very professional. My next flight would be upgraded from economy to the next group.