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The free wi if was highly appreciated and worked very well. Staff was great!

Fine. It was a 25 minute ride in a tiny plane that left 20 mins late

The only issue was a short window to make my connecting flight, and nobody to assist me in finding my way to the next gate.

This is my first time flying Aegean Air and I had a great first time experience. I will fly this airline again.

There was not any food and I didn't use the entertainment

Just ok. No much of a great travel experience. If you need point A to B they are ok.

Η πτήση εμφάνισε μεγάλη καθυστέρηση και λαμβάνοντας υπόψη το γεγονός ότι επρόκειτο για την τελευταία βραδυνή πτήση, ήταν ιδιαίτερα κουραστικό για τους επιβαίνοντες.

Very bad experience during the boarding, the Aegean employees were very rude, and impatient with the passengers

Θα πρέπει να υπάρχει εστίαση στη γρήγορη και εύκολη επιβίβαση/αποβίβαση

aegean took off late, which made it impossible for us to make the next flight on air canada, we all ran to the terminal, the plane was still there but the air canada folks wouldn't let us board because they said the door was already closed. they told us we had to go all the way back to aegean desk to arrange another flight.

Never heard about them before and was surprised how organized and efficient they are.

These were tickets purchased with a stolen credit card number.

Seriously, every airline needs to improve their boarding procedures. Even though Sky Express boarded the furtheredt seats from the door first, it was still disappointing that it took so long to board.

Cannot take it dur to the delayed first flight. Staff at the desk very unfriendly.

A coffee at 7 am in the morning would have been nice.

We hope that soon Sky Express will have the entire airplane fleet refreshed. More new airplanes to fill the gap and expand further direct flights to new airports. Crew acts responsibly and kind, which is even more important at this pandemic period.

I was going to miss my connecting flight with sky Express also and the people in the office said they couldn't help me book another flight for the next day, but that I had to wait until anthens and go their office to help me. Other people on staff were friendly though.

The flight was delayed for over 1 hour. The boarding process is appalling making you wait for 30 minutes in the passage leading to the outside door without any seats.

I was disappointed there was a 40 minute delay to flight

Nothing! The service was excellent for accessibly challenged passengers, Used lift and all support personnel very helpful. Will fly again.

Very pleasant crew, working hard on a full plane. Delay by a broken seat. However crew made back 60% of the delay.

easyJet need to ensure that whether pre-booking seats or not children aren’t split from their parents the crew spent the majority of boarding asking passengers to move to accommodate two families. Surely the system identifies minors on a booking !!!!! It was all very frustrating to watch and caused delays which I’m sure cost easyJet more in the long run rather that automatically allocating families with minors seats together automatically.

I am writing to share how your teams can better serve your youngest customers. On 9 January, 2024, I boarded and then de-boarded a flight with my 6 month old daughter. I have four children and travel extensively. Delays happen, but the stress my daughter had to ensure was avoidable with simple and straightforward actions. (1) communicate delays to customers -- Breastfeeding mothers are constantly timing feedings. If delays were communicated, I could have camly fed her instead of attentively waiting for priority boarding. There were no announcements and no updates to the monitor; (2) honor the priority boarding process -- While a staff member waved us in for priority boarding, half the plane boarded while the "priority check-in" representative was preoccupied; (3) anticipate challenges creating unnecessary stress to infants -- after completely ignoring the priority boarding procedure, and knowing that the plane had not even arrived, the team could have offered to board us last. My daughter could have been calm in the waiting area while breastfeeding. Instead my 6 month old was completely unnecessarily stressed in the middle of the jet bridge, packed in solid.

Staff had been really impolite at the boarding area and for both ways charged high extra fees without a reason. For the check-in luggage which was measured 3.5 kg and was confirmed by the stuff to cost 40 € , 60 Euros had been purchased from our credit card. When confronted staff did call us both liars and claimed to never have announced anything. Flight back , when not wanting to press a backpack in a measuring metal instead of hand measuring , staff got angry that one did not follow her order, which was than escalated by the team. Although carrying a baby anyways staff did not offer any help in the unreasonable process and than charged again extra money. Cabine crew has been friendly but this experience LL lead to not booking easy jet at all in the future. Check in process in Edinburgh anyways chaotic,to the family check-in and disabled check-in everybody else was guided for check in process, so people just getting in between each other, not possible to monitor your own stuff.

As you would expect from a budget airline Left and arrived on time, no frills, not even a glass of water offered But you get what you pay for

EverEverything was actually great. Except one of the male flight attendants had the worst BO and needed to shower and wear deodorant. It was horrible.

The communication about the delay could have been better before and during the flight. Also, this online form could have less bugs. It is almost impossible to type in this window.

The flight departed and arrived on time. A member of the staff at the gate was awful. She asked me to get the duty free purchases out of the hand luggage to see if it would fit inside their box, which it did. It was the embarrassment in front of the other passengers and the hassle of getting my stuff out of the bag and back in again that was totally unnecessary. They try to squeeze every single euro they can get out of their passengers. The seats were uncomfortable with little space in between them. The flight was quite noisy with lots of announcements trying to sell food, drinks, gifts and souvenirs etc.

This was the worst flight experience I’ve had in my entire life. The flight was delayed by four hours, there was no one to ask questions of or get updates from. I had the Ryanair app which showed a later delay than the departure board in the airport, and a different gate, and there was no one who could even tell me, which was the correct gate or time. Then, when we arrived at our destination, it took an hour for the bags to come off.

Everything’s went straight forward, no issues, good service and friendly crew

Θα ήταν καλύτερα να προσφέρουν ένα μπουκάλι νερό δωρεάν και καφέ .

The flight boarded and departed Venice on time (more or less), the cabin crew were super friendly and efficient, the flight crew kept us informed of progress, and the flight arrived early in Dublin. All in all, this flight was as close to perfect as is possible to achieve. Well done, Ryanair. The fact that Ryanair aircraft arrive and depart from gates that are in the back of beyond in Dublin's Terminal 1 is a bummer - in terms of the length of the walk need on both ends of a return flight. But I suspect that this is not Ryanair's fault

You get what you pay for with RyanAir. This was a €60 round trip from Stockholm and every piece of it was just excruciating, from the plane being delayed by more than an hour, to having to stand out on the tarmac in the darkness at 3C and wind to wait for the plane to disembark its previous flight (why they do this is just cruel), to the crew keeping the lights on the entire flight despite it being so late so they could walk through the aisles and try to sell things. I always say “never again!” after flying RyanAir, but somehow end up getting lured by the prices…

Boarding was chaotic, the gate changed 4 times and we took off 1 hour late

L'imbarco, personale scortese. Hanno voluto un sovrapprezzo di 70€ per un trolley che faticava ad entrare nel loro misuratore a causa delle ruote troppo rigide

Boarding at Arrecife was commended way too early. Far too long for elderly to be kept standing on their feet. Otherwise we’ll done to all staff.